Checkers
9247 Middlebelt Rd, Romulus
(734) 946-5838
Recent Reviews
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01/01/2026..I just felt rushed..the young lady talked over me while i was placing my order. Did all that just to get home and realize they had my order wrong. This isnt the first time this has happened. I just hooe you all start hiring people with real customer service or just go full blown AI at this point because it seems people dont like their jobs and i feel my order was made wrong intentionally because someone just lack basic short end cook skills.
Atmosphere: 1
Food: 2
Service: 1
Food is always good and fresh but customer service is not great. Employees were not friendly at all the last time I was at this location.
Atmosphere: 3
Food: 5
Service: 2
Whoever is currently working the window on 12/25/25 needs to be terminated immediately. Came through the drive thru and I couldn’t have been more disgusted with the way the staff member was speaking to me as I was placing my order, that I told her never mind and pulled off. I have been here numerous times, even in the evening and have had exceptional service. Please retrain or fire her. Older lady, on shift at 3:40 pm on Christmas Day! Send Undercover Boss back out to your stores and work on the staffs poor attitudes.
Service: 1
Stop by this place after a trip to California on a Wednesday night at around 9pm. They did an excellent job making my burger... Looked like a burger from a commercial. Fries were filled to the brim of the container.l, and super fresh (hot). I don't write many reviews, unless it's something special... Hats off to the crew that made my order... Great job
Atmosphere: 5
Food: 5
Service: 4
Whoever was the darkskin older lady on Sunday 8/17 at 10:30am with short grey hair need to be reevaluated or something. I immediately felt rushed when ordering and then when I gave her $100 she looked at me like she was pissed she had to go get change. If she aint wanna take and tell me she didnt have change then that wouldve been no problem but auntie looked at me so sideways and I did not like that. When handling the food I wholeheartedly felt something was gonna drop and what makes it worse is I was in a rental and having food and drinks all over it wouldnt have ended well with neither party. I dont know if it was cause it was early or what but for her to not have no hospitality while working fast food is insane. She does not need to work the window whatsoever. And my food was cold!!!!
Food: 2
Service: 1
Typical Checkers
Atmosphere: 4
Food: 4
Service: 4
Great service and the food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Bad service
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever. Food was not hot or even warm. The lady featured in the picture was short, nasty attitude and rushing us. She acted as if we were bothering her. The nerve of us expecting to order food while she’s at WORK.
When a person’s attitude is so bad that it shines though via speaker/microphone, imagine what it would be like in person.
Atmosphere: 1
Service: 1
They got my food order wrong, etc.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Gave me raw chicken fingers, like raw, not under cooked, flat out raw in the middle.
Atmosphere: 1
Food: 1
Service: 2
Had not had a checkers in decades. Still a quality meal on the cheap
Atmosphere: 5
Food: 4
Service: 5
I drove up to the drive-through menu at 6:30 PM on June 29 and waited for five minutes for someone to take my order. When no one responded, I pulled all the way up to the pick up window. I didn’t see anyone inside and circled around to the other pick up window, and also did not see anyone inside
They must’ve been closed.
Not happy
Service: 1
Had to wait 40 minutes for the order. Only one person was working on Sunday afternoon when we went. When asked about the order being so delayed, got yelled at, because it was just one lady taking orders, making food, giving food, taking payment. The food was excellent though.
Atmosphere: 1
Food: 5
Service: 2
Quick and good!!
Atmosphere: 4
Food: 5
Service: 5
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