Ordered a tuna sub today. First of all, they couldn’t toast it?? Weird since they have a toaster 🤔 Secondly, they asked what cheese I wanted and then didn’t put it on the sub. Jimmy John’s is too expensive to be getting the orders wrong. 1 sub with no sides or pop was almost $9. I’ll be going to subway going forward ✌️
J Jano
Really convenient for drive thru ordering. Not too far from I-94. It’s a good place to stop on a long car ride or roadtrip. I got the hunters club and it was really good. They gave me an extra water cup. Would definitely come back again.
Food: 5
Service: 5
got2boostit2
Last few visits order has been wrong. Today they decided to argue with me about what I ordered instead of correcting their mistake. I've been a customer since this store opened but no more.
Atmosphere: 1
Food: 4
Service: 1
Denise Billings
We visited the store for the first time on 5/3/25 around 6:30. We were immediately greeted buy a young woman who was quick to help us with deciding what to order. She was friendly and wore a smile the entire time we were there. She prepared our food and it was amazing one of the best subs that I've ever had. It's nice to walk into a business where the employees are happy and willing to help. She is an asset to your company. I wish I would have gotten her name.
Atmosphere: 5
Food: 5
Service: 5
Garland Johnson
Whoever the guy was @5:15 taking my order and preparing it 5 ⭐️
Food: 5
Service: 5
Eric Morrison
Best Jimmy John's I visit across Michigan, I always stop to grab some food before a DTW flight as it's just minutes from the airport. Usually visit the bathroom too and find it in good shape. A nice spot to decompress from traffic before hitting the airport stress. All the workers have been professional, even on their worn down days (nobody's 100% every day all day) it's still respectable here.
Dietary restrictions: Happy to adjust around my allergies.
Service: 5
Walter Williams
Wow, I was trying to order a hot sub and was told the Machine was down for the night. It was only 8:19pm and they don’t close til 9 pm. Lazy staff. I will not come back to this jimmy John location again. And I sat in the parking lot it is 8:26 pm
Atmosphere: 1
Food: 4
Service: 1
Michael Williams
Hot Sammiches are fire!
Food: 5
Kaitlyn Smith
I had an amazing time eating at this Jimmy John’s location. Matthew and Ani were very warm and welcoming and provided such great service to me and my family during a long journey. The #6 and the chicken Caesar wrap were so yummy and I would definitely recommend trying the Oreo chocolate peppermint cookie!
Atmosphere: 5
Food: 5
Service: 5
Cody Elhallani
Horrible service, I walked in after ordering my food 20 minutes later, and it was not busy at all, my food was not ready, matter of fact she didint even start on the food, she was being rude and horrible service the WHOLE time I was there, I have never delt with a more snob that the women who was making my food which I ordered ahead of time, and nothing was ready, on top of all of that, both of my ordered were made wrong, she kept saying “don’t rush me” “be patient will you” “my stupid computer won’t load” and a lot of things, she should be fired 100%. Worst service I’ve ever had.
We loved Matthew and Ani! Honestly, the cookie they suggested was an absolute chefs kiss.
Atmosphere: 5
Food: 5
Service: 5
pooh bear
Terrible customer service/ don’t eat here
Sean Gerth
Apparently they don't have a night delivery driver, but for some reason, the app allows you to place an order for delivery through them? Extremely inconvenient, especially when an hour goes by with no phone call informing you that your order isn't actually going to be delivered. I had to call to find out they canceled my order
Service: 1
Mike Millard
So a $13 sandwich gets you ONE single slice of turkey now? Not two, not three, not the pile that’s in the picture online, ONE. Cool.
Nice employees.
Nicole Ballelli
Quite possibly the slowest JJ’s I’ve ever been to despite not being busy at all.
Ordered a tuna sub today. First of all, they couldn’t toast it?? Weird since they have a toaster 🤔 Secondly, they asked what cheese I wanted and then didn’t put it on the sub. Jimmy John’s is too expensive to be getting the orders wrong. 1 sub with no sides or pop was almost $9. I’ll be going to subway going forward ✌️
Really convenient for drive thru ordering. Not too far from I-94. It’s a good place to stop on a long car ride or roadtrip. I got the hunters club and it was really good. They gave me an extra water cup. Would definitely come back again.
Food: 5
Service: 5
Last few visits order has been wrong. Today they decided to argue with me about what I ordered instead of correcting their mistake. I've been a customer since this store opened but no more.
Atmosphere: 1
Food: 4
Service: 1
We visited the store for the first time on 5/3/25 around 6:30. We were immediately greeted buy a young woman who was quick to help us with deciding what to order. She was friendly and wore a smile the entire time we were there. She prepared our food and it was amazing one of the best subs that I've ever had. It's nice to walk into a business where the employees are happy and willing to help. She is an asset to your company. I wish I would have gotten her name.
Atmosphere: 5
Food: 5
Service: 5
Whoever the guy was @5:15 taking my order and preparing it 5 ⭐️
Food: 5
Service: 5
Best Jimmy John's I visit across Michigan, I always stop to grab some food before a DTW flight as it's just minutes from the airport. Usually visit the bathroom too and find it in good shape. A nice spot to decompress from traffic before hitting the airport stress. All the workers have been professional, even on their worn down days (nobody's 100% every day all day) it's still respectable here.
Dietary restrictions: Happy to adjust around my allergies.
Service: 5
Wow, I was trying to order a hot sub and was told the Machine was down for the night. It was only 8:19pm and they don’t close til 9 pm. Lazy staff. I will not come back to this jimmy John location again. And I sat in the parking lot it is 8:26 pm
Atmosphere: 1
Food: 4
Service: 1
Hot Sammiches are fire!
Food: 5
I had an amazing time eating at this Jimmy John’s location. Matthew and Ani were very warm and welcoming and provided such great service to me and my family during a long journey. The #6 and the chicken Caesar wrap were so yummy and I would definitely recommend trying the Oreo chocolate peppermint cookie!
Atmosphere: 5
Food: 5
Service: 5
Horrible service, I walked in after ordering my food 20 minutes later, and it was not busy at all, my food was not ready, matter of fact she didint even start on the food, she was being rude and horrible service the WHOLE time I was there, I have never delt with a more snob that the women who was making my food which I ordered ahead of time, and nothing was ready, on top of all of that, both of my ordered were made wrong, she kept saying “don’t rush me” “be patient will you” “my stupid computer won’t load” and a lot of things, she should be fired 100%. Worst service I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We loved Matthew and Ani! Honestly, the cookie they suggested was an absolute chefs kiss.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service/ don’t eat here
Apparently they don't have a night delivery driver, but for some reason, the app allows you to place an order for delivery through them? Extremely inconvenient, especially when an hour goes by with no phone call informing you that your order isn't actually going to be delivered. I had to call to find out they canceled my order
Service: 1
So a $13 sandwich gets you ONE single slice of turkey now? Not two, not three, not the pile that’s in the picture online, ONE. Cool.
Nice employees.
Quite possibly the slowest JJ’s I’ve ever been to despite not being busy at all.
Service: 1
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