McDonald's

8019 Merriman Rd, Romulus
(734) 728-4264

Recent Reviews

Brett Grover

Getting better with kiosk

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Adrienne Bess

Was just told the shake machine and frappe machine is still down it's really ridiculous, it's been down for months now. SMH it's 10am 4-21-24 still the same old story

Atmosphere: 1

Food: 4

Service: 1

Willie Thomas

Great Drive-Thru, my order is always correct!! Great service!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Egg Mcmuffin

sunkari Mukesh

I think i have the worst sandwich ever in my lifetime with worst taste which didn't cooked well and less toppings as you can't imagine . Sorry to say this . Waste of money .

Atmosphere: 1

Food: 1

Service: 2

Tennessee Loon

Okay tasting sausage biscuit

Walt Reynolds

Never ate the food. Drive up to drive through and waited... Finally I started asking it anyone was there. When they did answer I asked how much a 20pc nugget was and got a simple answer of "I don't know". Then started asking is the screen was correct. Next I hear is you want two of them, right. I said no just one and another (rude) response of I wasn't talking to you.I just left

Atmosphere: 1

Food: 4

Service: 1

Luke Starkiller

Not exactly "fast" food, but I'll do anything for that Steak, Egg & Cheese Bagel.

Atmosphere: 3

Food: 5

Service: 2

Jason E

Stop hiring managers and employees so

Atmosphere: 1

Service: 1

Dave G

This location should be shut down. I spent 25 minutes in the drive through with one 3 cars in front of me before I drove off. They can take that $9 and give it as a gift to one of their employees when they shut down.

Atmosphere: 1

Food: 1

Service: 1

William Wiza (Bill)

Took 20 minutes in the drive-thru to get a sausage egg biscuit. They need more help, like every other business.

Food: 4

Luv NailsNicole

Service&Food Ok EDIT: Improved a lot more since my last review. Staff is more friendly helpful and service is faster food hot.Moved frm 3stars to 4;)

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: World Famous Fries, Chicken Mcnuggets, Fries, Double Quarter Pounder with Cheese, Egg Mcmuffin

Individual Thought

The only reason this McDonald’s is still open is because of the airport, plus neighborhood traffic. It’s certainly not customer service and good food. 2 vehicles in drive thru and I swear it felt like 3 lifetimes went by. You’re never greeted with a hi how are you today with a smile. When you pull up. A mumbling can I help you. I give my mobile app code. Pull up she says. I’m greeted with the back of her head on the cellphone. 10 seconds later she prints a receipt without looking at me and hands it to me. No eye contact. The managers are worse. One of them is a black lady with glasses with a black surgical mask half way on her face. She was asking me questions and I couldn’t understand her because her mouth was covered and her back was turned to me. She seem to love her position even though she lacks leadership skills. No one says have a nice day after being serviced. It’s like they can’t wait for you to leave. One thing is for sure. They laugh and joke with each other. I waited 20 minutes for a frappe order that I ordered from app. When I get to the window, they’re laughing and playing. Little girl ask what was your order? I replied frappe. She hands it to me and that was that. She went back to the laughter of her coworkers. I guess my being a customer assuring job security is irrelevant. They have a great location and that’s why they get away with it. The location sells itself.

Christina Brunell

Alot of the workers were rude and failed to acknowledge customers, food was mediocre, 2 cheeseburger meal had no pickles at all. Order a sweet tea with one of my meals and instead of paying attention to what I bought they just gave me two empty cups for fountain soda when one was supposed to be sweet tea. The tables were dirty and the workers had bad attitudes

Atmosphere: 1

Food: 1

Service: 1

Cathy Vanni

Horrible service!Each employee was wearing something different, mostly street clothes not uniforms.Quarter pounder was so undercooked it was almost raw!? Returned it for a new one. Missing the fries for one of us, good thing we didn't use the drive through for our order.Filthy place, very disappointing for McDonald's!This was on Thursday night, February 8 2024

Atmosphere: 1

Food: 1

Service: 1

Zach Halifax

Very small store. Won't mcflurries when the machine is down.

Atmosphere: 2

Food: 3

Service: 1

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