I visited 10/29. Sat at the bar. The bartender, Shavonne, did her thing. Only three servers and her as the only bartender. She was making it happen. I appreciate her friendliness and pleasant vibe. Thanks so much for the great service!!!
Atmosphere: 5
Food: 5
Service: 5
Cris Hall
Sat down to get a drink at the outback in the airport. Had my phone up and was looking through the menu, as they have QR codes on every table. A server named Lea came up to be and told me that the seats were for guests only. I showed her that I was working on placing an order online. She told me I have to have a server to sit (so why have the online app???). Incredibly rude. Will go spend an exorbitant amount on liquor elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Tori Deaton
I spent $50 dollars and after I got done eating. I had a long layover and just wanted to chill and get some work done. But she said I only had 10 mins after finishing eating to leave. I will never come back hear and I have friends that fly through all the time. I’m going to be sure to let them know. Also I left feeling sick to my stomach from the food. Don’t come here
Atmosphere: 1
Food: 1
Service: 1
BlackSheep Expedition
We didn't even get to try food. The hostess walked up said the wait is 15 minutes minimum even though 10 tables were open and just walked away. One person said they were waiting 25 minutes for their food.
Atmosphere: 1
Food: 1
Service: 1
Mariela Rolfo
YESTERDAY I WANTED TO EAT, THEY TOOK MORE THAN 30 MINUTES TO BRING THE ORDER. THEY DIDN'T GIVE ME THE FRIES, THEY CHARGED ME THE SAME. THEY LEFT THE DRINK ON THE BAR LETTING IT HEAT UP. I CLAIMED THE PAYMENT. THEY TOLD ME THEY WERE GOING TO REFUND IT, BUT THEY DIDN'T, BECAUSE YESTERDAY THE CHARGE ARRIVED. I CALLED THE CARD COMPANY AND THEY TOLD ME THAT I HAD TO COMPLAIN FROM THEM. I CALLED THE AIRPORT LOCAL AT +1 734-872-7004 AND IT DOESN'T WORK. THEY SCAMMED ME. ALSO, IF I WAS DELAYED, THEY WOULD MAKE ME MISS THE PLANE.
Atmosphere: 1
Food: 1
Service: 1
Ma Carmen Avila
What happen to customer services, went in to order food on 4/27/25 lady working there for lunch time was extremely rude. I was trying to order through kiosk, was not working. Than nicely asked if kiosk works gave a rude look and attitude said I don't know I didn't put there. Like for real and continue to say you see me here you place your order with me, just rude. At times I'm very glad machines are taking over this rude people's jobs. I don't have to put up with them, than they wonder why honestly you don't deserve a raise.
Atmosphere: 1
Food: 1
Service: 1
Jay A
Terrible experience. I waited over 40 minutes for my food, only to be served a steak that was basically burnt rubber. The service was just as bad rude and inattentive. Definitely not coming back and wouldn’t recommend it to anyone.
Atmosphere: 3
Food: 1
Service: 1
ana casado
The waitress clearly had an attitude problem, and it was unacceptable. Outback needs to invest in proper training for their employees on how to treat customers with courtesy. It's important for staff to recognize that without customers, they won’t earn tips.
When we asked the waitress if we could move to the table behind us after it was cleaned, due to the instability of our current table, she responded, “I am not going to bust that table because I don’t have time.” I informed her that we were not in a hurry since our flight was later in the day and we were willing to wait. Instead of accommodating our request, she brusquely asked, “Well, do you want to place your order or not?” We found her attitude unacceptable and chose to leave rather than tolerate such poor service.
Atmosphere: 1
Service: 1
TJ
This airport location gives Outback a bad name. The onion petals were very overdone and the hamburger was not good. We didn’t eat 1/2 the food and we didn’t want to take the leftovers with us because the food was so bad. Don’t waste your money.
Atmosphere: 3
Food: 1
Service: 3
Jason Cielen
Worst airport restaurant I have ever been too. Sat down. Waited 21 minutes..... went to the bar and got a drink and also asked if maybe there was confusion because everyone around me was taken care of as soon as they sat. Horrible.
Ribeye steak was terrible ordered it medium came out well done and tasted like it was made in a microwave, took about 10 minutes to get sat down and then another 15-20 for a server to take our order and she was super lazy and took a $5 tip from my card when I wrote down a $0 tip
Atmosphere: 2
Food: 1
Service: 2
Steph Stine
So my GPS said the closest nice restaurant was outback. So we head that way and we ended up at the airport. I guess it's inside maybe ....we ended up going else where bc who goes to airport just to eat
david clappis
food was barely average at best, lukewarm soup and the salad was just OK. the attitude and level of customer service was abhorrent. The staff is clearly there for a paycheck and customers are just a necessary evil. At least that is what they give off with their attitudes and lack of attention or service. Being in an airport customers are somewhat of a captive audience and the staff here definitely takes advantage of that fact.
Atmosphere: 2
Food: 2
Service: 1
Brooke B
Sat down 45 min prior to my boarding time, already knowing what I planned on ordering. Sat there for 25 min before I was even acknowledged, then the lady said she’d be right with me and took another 10 minutes to come back to my table. At that point I wouldn’t have had enough time to place my food order, eat, and check out, so I left. Walked past people that were sat after me that already had their food. Disappointed to say the least.
Atmosphere: 1
Food: 1
Service: 1
Winnie Chan
Terrible experience. I have loved Outback before, but I am very disappointed this time with their service. Dirty table and chairs. We waited "forever" for the waiter/waitress. I ordered a drink, just saw it has been placed on the bar table over 15 mins, and no one delivers to me, waitress disappeared until she delivered me the food, so I got to cancel my drink. I am highly recommend NOT going to this Outback.
I visited 10/29. Sat at the bar. The bartender, Shavonne, did her thing. Only three servers and her as the only bartender. She was making it happen. I appreciate her friendliness and pleasant vibe. Thanks so much for the great service!!!
Atmosphere: 5
Food: 5
Service: 5
Sat down to get a drink at the outback in the airport. Had my phone up and was looking through the menu, as they have QR codes on every table. A server named Lea came up to be and told me that the seats were for guests only. I showed her that I was working on placing an order online. She told me I have to have a server to sit (so why have the online app???). Incredibly rude. Will go spend an exorbitant amount on liquor elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I spent $50 dollars and after I got done eating. I had a long layover and just wanted to chill and get some work done. But she said I only had 10 mins after finishing eating to leave. I will never come back hear and I have friends that fly through all the time. I’m going to be sure to let them know. Also I left feeling sick to my stomach from the food. Don’t come here
Atmosphere: 1
Food: 1
Service: 1
We didn't even get to try food. The hostess walked up said the wait is 15 minutes minimum even though 10 tables were open and just walked away. One person said they were waiting 25 minutes for their food.
Atmosphere: 1
Food: 1
Service: 1
YESTERDAY I WANTED TO EAT, THEY TOOK MORE THAN 30 MINUTES TO BRING THE ORDER. THEY DIDN'T GIVE ME THE FRIES, THEY CHARGED ME THE SAME. THEY LEFT THE DRINK ON THE BAR LETTING IT HEAT UP. I CLAIMED THE PAYMENT. THEY TOLD ME THEY WERE GOING TO REFUND IT, BUT THEY DIDN'T, BECAUSE YESTERDAY THE CHARGE ARRIVED. I CALLED THE CARD COMPANY AND THEY TOLD ME THAT I HAD TO COMPLAIN FROM THEM. I CALLED THE AIRPORT LOCAL AT +1 734-872-7004 AND IT DOESN'T WORK. THEY SCAMMED ME. ALSO, IF I WAS DELAYED, THEY WOULD MAKE ME MISS THE PLANE.
Atmosphere: 1
Food: 1
Service: 1
What happen to customer services, went in to order food on 4/27/25 lady working there for lunch time was extremely rude. I was trying to order through kiosk, was not working. Than nicely asked if kiosk works gave a rude look and attitude said I don't know I didn't put there. Like for real and continue to say you see me here you place your order with me, just rude. At times I'm very glad machines are taking over this rude people's jobs. I don't have to put up with them, than they wonder why honestly you don't deserve a raise.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience.
I waited over 40 minutes for my food, only to be served a steak that was basically burnt rubber. The service was just as bad rude and inattentive. Definitely not coming back and wouldn’t recommend it to anyone.
Atmosphere: 3
Food: 1
Service: 1
The waitress clearly had an attitude problem, and it was unacceptable. Outback needs to invest in proper training for their employees on how to treat customers with courtesy. It's important for staff to recognize that without customers, they won’t earn tips.
When we asked the waitress if we could move to the table behind us after it was cleaned, due to the instability of our current table, she responded, “I am not going to bust that table because I don’t have time.” I informed her that we were not in a hurry since our flight was later in the day and we were willing to wait. Instead of accommodating our request, she brusquely asked, “Well, do you want to place your order or not?” We found her attitude unacceptable and chose to leave rather than tolerate such poor service.
Atmosphere: 1
Service: 1
This airport location gives Outback a bad name. The onion petals were very overdone and the hamburger was not good. We didn’t eat 1/2 the food and we didn’t want to take the leftovers with us because the food was so bad. Don’t waste your money.
Atmosphere: 3
Food: 1
Service: 3
Worst airport restaurant I have ever been too. Sat down. Waited 21 minutes..... went to the bar and got a drink and also asked if maybe there was confusion because everyone around me was taken care of as soon as they sat. Horrible.
Service: 1
Restaurantji Recommends
Ribeye steak was terrible ordered it medium came out well done and tasted like it was made in a microwave, took about 10 minutes to get sat down and then another 15-20 for a server to take our order and she was super lazy and took a $5 tip from my card when I wrote down a $0 tip
Atmosphere: 2
Food: 1
Service: 2
So my GPS said the closest nice restaurant was outback. So we head that way and we ended up at the airport. I guess it's inside maybe ....we ended up going else where bc who goes to airport just to eat
food was barely average at best, lukewarm soup and the salad was just OK.
the attitude and level of customer service was abhorrent. The staff is clearly there for a paycheck and customers are just a necessary evil. At least that is what they give off with their attitudes and lack of attention or service.
Being in an airport customers are somewhat of a captive audience and the staff here definitely takes advantage of that fact.
Atmosphere: 2
Food: 2
Service: 1
Sat down 45 min prior to my boarding time, already knowing what I planned on ordering. Sat there for 25 min before I was even acknowledged, then the lady said she’d be right with me and took another 10 minutes to come back to my table. At that point I wouldn’t have had enough time to place my food order, eat, and check out, so I left. Walked past people that were sat after me that already had their food. Disappointed to say the least.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience. I have loved Outback before, but I am very disappointed this time with their service. Dirty table and chairs. We waited "forever" for the waiter/waitress. I ordered a drink, just saw it has been placed on the bar table over 15 mins, and no one delivers to me, waitress disappeared until she delivered me the food, so I got to cancel my drink. I am highly recommend NOT going to this Outback.
Atmosphere: 1
Food: 1
Service: 1
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