Wendy's
$ • Fast Food, Burgers
Hours:
9859 Middlebelt Rd, Romulus
(734) 946-1150
About Wendy's
Customers' Favorites
Wendy's Reviews
Unfortunately Burger was under cooked raw and cold in the middle The so called manager and staff were rude inconsiderate and unprofessional not to mention unwilling to correct or resolve that issue.
Unfortunately we chose to visit this Romulus location. Mistake to say the least.
Our pop was all carbon and they knew it when it was served to us. The response we received when we brought it to there attention was (from first employee) was “well” (second employee) and “want lemonade”.
They handed us a very ripped extra small bag where our 2 triple burgers, cheeseburger, and two large fries were crammed in half wrapped and super cold. They forgot our large chili...read full review
Ratings
Menu
Hours
| Monday | 8AM - 12AM |
| Tuesday | 8AM - 12AM |
| Wednesday | 8AM - 12AM |
| Thursday | 8AM - 12AM |
| Friday | 8AM - 12AM |
| Saturday | 8AM - 12AM |
| Sunday | 8AM - 12AM |
Wendy's is a convenient drive-thru option, even late at night. The food is well-prepared, and the chili is a popular favorite. However, the restaurant has struggled with staff shortages and inconsistent service, leading to slow waits and food being thrown together without much care for presentation. The place appears a little run-down and in need of some TLC, with many new hires and short staffing affecting the overall experience. Customers are advised to double-check their orders before leaving, as some have experienced missing items or undercooked fries. The indoor eating area is clean and neat, and the staff can be friendly and efficient, sometimes offering complimentary treats like cookies to make up for mistakes. The location is good, but it’s recommended to lock vehicles due to nearby hotel parking. Despite these issues, there are moments of positive service, with staff being polite, quick, and even picking up trash in the parking lot.