A&W Restaurant

8130 Gratiot Rd, Saginaw
(989) 781-3700

Recent Reviews

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Nicole F.

Ordered 2 meals. 2 burgers 2 fries. No one in line yet asked to pull into a parking space. Its been 20 minutes now and no food still. Spent 30.00. Whats going on inside?

Atmosphere: 3

Food: 3

Service: 1

nick hopp

Waited for over twenty minutes after ordering through the drive through to get our food with four other cars waiting as well. Not even an apology or anthing when the food was handed to us just a here you go. Then to have cold fries on top of it. What is supposed to be fast food is slow and expensive definetly not worth it. This isnt the first time this paticular place makes you wait so long but this will be the last time ill come through. Terrible service

Atmosphere: 1

Food: 2

Service: 1

jwara gaming

I don't know if the employees. There are lazy or just stupid. But whenever I order food with any sort of modification, they either do it half ass or not at all. For instance, these coney dogs shouldn't have had onions on them.

Atmosphere: 3

Food: 1

Service: 1

Adam Spyder

Prolly the worse drive thru in saginaw tou will wait longer then most places, you will have you time wasted, do not stop if not atleast 1hr early to work

Atmosphere: 2

Food: 2

Service: 1

Clint Garcia

Very poor management and service!!!

Atmosphere: 1

Food: 5

Service: 1

Manda Seipel

We waited in drive thru for over 20 minutes, the order was still incorrect

Atmosphere: 1

Food: 1

Service: 1

Matt Donato

With this being a fast food place you would expect to have somewhat quick service but waited there almost 15 minutes for just a simple cheeseburger while other people who ordered after me were getting served before me employees were just standing around laughing pooping around really not doing anything and the owners too busy sitting there playing on her computer to even give a crap what's going on

Atmosphere: 1

Food: 2

Service: 1

trev lance

this place has come a long way

Atmosphere: 5

Food: 5

Service: 5

KiRa

I couldn’t even tell you how the food tasted because we waited in line forever and nobody came up to wait on us. All you could hear was employees talking in the background. Multiple employees outside smoking instead of doing their actual job. I’m actually kind of pissed that we drove 15 minutes to come out here. Next time we’ll go to Bay City instead.

Atmosphere: 1

Food: 1

Service: 1

Daniel Brant

Upon entering, there was an employee standing on the counter... like street shoes where my food was served. I think the employee was fiing the ice cream machine.

Service was incredibly slow. It took way too long for someone to even greet us at the counter. (Even longer wait when we went back up for silverware). The food tasted ok, but was served in puddles of grease.
Certainly not the KFC of the past.

Atmosphere: 3

Food: 2

Service: 1

Mark Brethauer

Terrible quality, slow, like nobody cares. 15 minutes for a hot dog and fries. Dining room not very clean.

Atmosphere: 1

Food: 1

Service: 1

Chloe Ringler

Good service n food can't wait to go back

Atmosphere: 4

Food: 5

Service: 3

Brian Deaton

Its always fast and delicious. Even in drive thru, I still get my food in a timely manner.

Atmosphere: 5

Food: 5

Service: 5

Kristina

Went there twice and both times waited 20 minutes for my food. The first time I went in they gave it to someone else. The second time I went in after 20 minutes they acted irritated and did nothing. I walked out without my food. 20 minutes for a hot dog and cheese curd. Won't be going back

Atmosphere: 1

Food: 1

Service: 1

Joseph

Overpriced. Food was not good. Would not recommend

Atmosphere: 1

Food: 1

Service: 1

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