A&W Restaurant
8130 Gratiot Rd, Saginaw
(989) 781-3700
Recent Reviews
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Waited forever
I was the first one in drive threw,
Told me to pull ahead by the trash can
Had to of been like 40 minutes later she comes out with everyone's food waiting in the drive threw.
So my food cold waiting for everyone else's order cause she couldn't make 2 trips.
Waiting for a huge KFC order to get done while my burgers sitting there getting cold.
If your short staffed like that at least tell me it's going to be forever, and give me the option to come inside and get the food.
Atmosphere: 1
Food: 2
Service: 1
Worst service ever! Took forever to get my food and when I did they forgot my husband's fries and basically gave me an empty bowl that was supposed to be a side of gravy.
Service: 1
Slow as Hell...10 minutes for a ice cream freeze to be made and I even walked inside to order..
Atmosphere: 1
Food: 3
Service: 1
The food was lousy every thing was Cold and not fresh and Poor service
Atmosphere: 3
Food: 1
Service: 1
Everything was good but my burger was cood
Atmosphere: 5
Food: 4
Service: 5
Restaurant was very dirty burger was pink fries wasn't cooked long enough tasted like raw potatoes
Atmosphere: 1
Food: 1
Service: 2
Came in and waited and no one said anything to me I watched them doing things and thought there just short and people came and got togo orders and then someone waiting talked with my wife and every order had something wrong and we Left went next door to Culvers and got are food and were eating in the time we were standing.
Atmosphere: 1
Service: 1
Every table but one was dirty. The food was so so.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chili Cheese Coney
Terribly slow for a fast food restaurant located on a busy interstate in a fairly large city. Sat in drive through for more than 30 minutes.
Atmosphere: 2
Food: 1
Service: 1
Drive Thru is ALWAYS a 10+ minute wait. Better off going inside.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Food is that okay-ish. At least it’s edible.. customer service is just plain out right bad. Honestly worse customer service in shields area. Everyone there doesn’t say hi, have a good day, honestly I didn’t get one word. It’s just bad.
Atmosphere: 1
Food: 2
Service: 1
Paid 20 dollars for our food…waited 15 minutes for all of it to come out freezing cold. Service was a 0/10 experience. We will never be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Brutha uhhhhhhhh ? I think the health department needs to be contacted over this place.
Atmosphere: 1
Food: 1
Service: 1
830pm locking the side door by the parking lot. They close at 9pm They said we're closing early it's Sunday. Lady came out to her car to grab something got locked out. So unprofessional.
Atmosphere: 3
Food: 3
Service: 2
Food was absolutely terrible, never coming to this location again.
Atmosphere: 5
Food: 1
Service: 4
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