McDonald's
7778 Gratiot Rd, Saginaw
(989) 781-0910
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Order was messed up and took a long time to get it right
Parking: Handicap only on one side of building,
Atmosphere: 3
Food: 2
Service: 1
Good food 9/10 times, and usually very friendly staff.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: World Famous Fries, Mcdouble, Quarter Pounder Hamburger, Chicken Mcnuggets, French Fries
Waited inside for 10 minutes for someone to come take order. No one up front an completely ignored. People that work there are incompetent. Can't go through drive threw your order is always wrong. People more worried about hooking up with there workers then the customer. Place should of burned down
I ordered on the app breakfast at 10:15am. I get there at 10:30am to pick up my order and they tell me they don't have my order because it's lunch time. So they told me I have to order lunch. They ended up charging me on the app for food I never got and had to pay extra to order lunch. If breakfast ends at 10:30am and I ordered 15 minutes before that, how can you not have my food!! Not the first time they mess up and not care. Done going to McDonald's thanks to this location.
Atmosphere: 1
Food: 1
Service: 1
Could be worse
Atmosphere: 3
Food: 3
Service: 3
They can’t do anything right, workers are a bunch of jerks. Ordered a Big Mac as a $6 meal deal through the drive through, gave me a Chicken Big Mac even when the deal doesn’t work with the Chicken one.
Atmosphere: 1
Food: 1
Service: 1
They said they don't serve hot coffee after 7pm when I tried to order a coffee at 9:00 pm before a long drive. When asked why not it's because they clean the pot at 7pm
Service: 1
Ordered table service through mobile app order, the food sat up front bag open and cold. They never brought the food to the table!
Atmosphere: 1
Food: 1
Service: 1
Love them nuggies
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mcdouble, Chicken Mcnuggets, Cheeseburger, French Fries
Other than giving me the wrong drink it was OK. Something so simple and they messed it up. Nothing worse than driving down the road and take a drink that is wrong
Food: 1
Service: 3
Restaurantji Recommends
yall tryna give me a heart attack or sum so much salt on my fries made my heart burn
Atmosphere: 3
Food: 3
Service: 2
Unwilling to help customers, the manager I spoke to was very rude and ignorant and would not give any solution or even sympathy towards the issue, she would only repeat herself and not give any better answer to help to situation or make me feel better. Do better.
Atmosphere: 1
Food: 1
Service: 1
Every time I order special burgers with no ketchup or mustard. I drive away and not on the burger. How hard is it to get any ores correct? And they all want more$?
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
What happened to this location?
As a frequent customer of this local McDonald's, I've noticed a significant decline in order accuracy over the past year. While I understand that mistakes can happen, the frequency of errors with my orders has become unacceptable.
This location used to excel in getting orders right, but recently, it's been a different story. I've experienced multiple issues such as missing sandwiches and receiving wrong items. The most recent mistake occurred yesterday when I ordered a Deluxe McCrispy but was given a Big Mac instead. The Big Mac was even placed inside a McCrispy container. How does that even happen? I understand that the fast food industry can be tough work; I have also worked in food service and retail before. I know how it is, but there is just no excuse for this level of carelessness.
My order didn't even contain a Big Mac. How do you take a Big Mac and place it inside a Mcrispy container without even realizing it? It's frustrating, especially when purchasing one of the more expensive items on the menu (Like a deluxe Mcrispy...) and receiving something entirely different. I hope management takes steps to address these issues and improve the quality of service.
Atmosphere: 4
Food: 2
Service: 2
Loading...