McDonald's

3700 E Genesee Ave, Saginaw
(989) 755-7785

Recent Reviews

Sort by
Rodney Roush

THE COFFEE WASNT HOT ENOUGH.

Celina

Can you guys let us know the manager is okay. A customer threw a cup of hot coffee at her that woman needs to be arrested

Nolan Brewer

Very comfy

Atmosphere: 5

Food: 5

Service: 5

Autumn Starshine

Food was disgusting. I just needed something to hold me over until i could make dinner. Got a burger and mcchicken off the value menu. Buns were had and stale and burger and chicken patty were stale. I made it fifteen minutes before needing a bathroom. Handed me my change and food as if they would get harmed if they handed it to me properly. Not a food experience at all.

Atmosphere: 1

Food: 3

Service: 3

Aimee Hartman

Called to speak with a manager and the female who answered the phone was rude and deliberately hung up on me and told me to stop calling

Service: 1

Ashlee Bell

So unprofessional. I had to wait over 20 min just for someone to take my order. Which nobody was in the drive thru and the only person ahead of me was waiting on an Uber order. All you heard was all the employees screaming and laughing acting a fool. The customer ahead of me tried to get someones attention after 10 minutes no one responded. Then he started yelling just to get someones attention just for a cup of water. Nobody was doing there job
. I literally came in for 3 cookies and it took 30 minutes. Nobody in the drive thru or anything. Just a bunch of lazy employees not doing there jobs. Thinking it's play time. Terrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Alex Meelker

Can’t really tell you how service was cuz their doors are locked and hour after they open and the drive thru guy wouldn’t answer , probably why all the businesses in the area are closing idk

Atmosphere: 1

Food: 1

Service: 1

Regan Boswell

I went to the drive thru and ordered a medium fry and a mcchicken and there was hair in my bag and ketchup all over the packaging I had the window slammed on my face as well

Atmosphere: 1

Food: 1

Service: 1

Smart Home

2 Grub Hub orders in a row from this location. Only got half my order both times. When I called, the manager had several excuses and failed to see the problem that none of them can add or do any kind of simple math. I don't want a Grub Hub refund, I want what I ordered. The receipt on the outside of the bag is not equal to the contents, nor could they ever, because my whole order fits into 2 bags, not 1.

Service: 1

dawn jankowiak

I asked for a quarter pounder with cheese and NO ONIONS...I got onions. It's a good thing I checked...I'm allergic to onions and could have been in serious health problems or death if I ate them.

Atmosphere: 1

Food: 1

Service: 1

Jay Cee

Took forever to get the food. We waited for like 20 minutes to get the breakfast we ordered. How is that a fast food place? Could have went to a diner for the same price and wait time but would have gotten fresh food….

Atmosphere: 2

Food: 3

Service: 1

Tom K

I placed a mobile order. There was no one in the drive thru and it was relatively slow and yet It took over 30 minutes to get my food. Go to a different McDonalds, you'll save yourself from wasting your time.

Atmosphere: 1

Food: 1

Service: 1

Dani

Mcdonald's uses fake meat. The only thing any good anymore is the breakfast but I even question the quality of those food products as well.

Atmosphere: 1

Food: 1

Service: 1

Anayja Collins

Just nasty words and rude service

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries

Jennifer Carrick

They didn’t get my order right, and sandwich both have plastic on them. Order quarter hamburger, they put cheese on it and plastic was on it. My grandchild cheese burger was had plastic inside sandwich. They didn’t give me the apple slices I ordered. I won’t be going back there after this. And I was nice enough to pay for someone else food while I was there

Atmosphere: 1

Food: 1

Service: 1

Loading...