Terrible can't get nothing right always wrong and there sweet tea taste like water
Melanie Posada
The WORST McDonalds I have ever been too!! NOTE: I never ever leave negative comments! This is my first one. Do not door dash here!!!!!
Atmosphere: 1
Food: 1
Service: 1
PROJECT GAMERS
I been dreading doing this review…but here we go. This location is a hit or miss depending on what shift is working. I went here one time and was given back a counterfeit $20. I complained instantly and was told the manager wasn’t available. After spending a few days calling and never getting the manager I decided to let it go. Also depending on the shift the ice cream machine is down, even if you just left there hours ago and it was working. Sometimes our fries are undercooked, and sometimes the food is old and cold. We decided to just stop going to this location. It is unfortunate because there are workers who are nice and make sure you have fresh food. Too bad the rotten ones spoils the bunch.
Atmosphere: 1
Food: 2
Service: 2
Florena Brodman
I stopped to use the bathroom and purchase a snack. I wanted to order chocolate chip cookies. But I only had cash. The order kiosk would only take my card, so I tried to order at the counter. The employee at the counter saw me, made eye contact, and turned around and walked away! I was so angry that I turned around and left the store! Rude employees will cause a store to lose business!
Atmosphere: 3
Service: 2
Renee Randle
Went to McDonald’s in East Genesee in Saginaw Michigan. Service was horrible and hands just picked up my grandkids from school and wanted to treat them to McDonald's. Went through drive in had to wait for about ten minutes for two. Happy Meal 6 Pc Nuggets and then the employee was about to give our meal to someone else. So we get home by grandkids take they coats and shoes off and wash up to eat open them and no fries. Then I called the restaurant and told the management their no fries in the Happy Meal. She said you come back and get the fries and sorry about the employee because he just started. I told her this was such an inconvenience because I didn't want to come back up there when they were about to eat. Well, that’s all I can do instead of her saying I will replace your happy meals and your gas she said just the fries. I would been okay if she had said you come another day and we can r your meals for the inconvenience but know. Just poor service that’s why people are going to stop going to McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger King Chicken Nuggets, Happy Meal
Jasmin Pought
They just need to close this location it’s so pathetic!!! From the crew to management just RUDE asfffff ! Constantly screwing up orders! and then get mad and treat you as if you’re wrong for asking for what you paid for! Nothing more than ghetto ratchetness. I HAVE NEVER HAD A GOOD EXPERIENCE WITH THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Heather Lee
Stopped to use the restroom and order a breakfast burrito.It was one of the best I've had from a McDonald's, and I travel for a living. Certain places have that soft tortilla with the spots, you know if you know
Atmosphere: 3
Food: 5
Service: 5
Heather C.
No one comes to counter to take customers order for food they all play on their phones with no acknowledgement to their customers. Managaer should be fired. Don't come
VERY DISRESPECTFUL! Dirty and more concerned about getting high in the men's room then dealing with the long line in drive
Atmosphere: 1
Food: 4
Service: 1
Tracy Anderson
Staff on their phone, had to hello twice to get attention for service. I do home health care and the client wanted McDonald's.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mcchicken
Kareena Markey
We purchased a medium mocha frappe with 2 shots of expresso and no whipped topping. We were given the smallest cup, especially for having 2 shots of expresso and a medium drinks amount of frappe mix. If properly made, it would not fit in that cup. I am a manager for McDonald's at a different location and I can tell you this was incorrectly made and we were actually ripped off a few dollars seeing how we didn't receive the correct amount that should be in the cup with the 2 shots added. Also, I waited 15 minutes, then went in myself to wait another 10 just for this frappe, and I still got jipped. Sucks, when you work somewhere and know the procedure and what should be done, and they will argue the fact that it's correct and we are wrong. This has happened 4 times here now and I've complained each time and didn't bother to even ask for a replacement. It's just starting to get frustrating with how expensive this drink is and I can't ever get it made correct. I mean the expresso is the only actual coffee product. Just want my money's worth ???
Atmosphere: 1
Food: 1
Service: 1
Silas Rosalez
Absolutely TERRIBLE service I live very close to this location and I deliberately go out of my way to avoid this establishment. Rude employees, management is a joke so so so so so so so so so so SO SLOW.
Atmosphere: 1
Food: 2
Service: 1
Wanda Brown
Had to wait for the lady to stop texting before l could pay for my food.rude
Terrible can't get nothing right always wrong and there sweet tea taste like water
The WORST McDonalds I have ever been too!! NOTE: I never ever leave negative comments! This is my first one. Do not door dash here!!!!!
Atmosphere: 1
Food: 1
Service: 1
I been dreading doing this review…but here we go. This location is a hit or miss depending on what shift is working. I went here one time and was given back a counterfeit $20. I complained instantly and was told the manager wasn’t available. After spending a few days calling and never getting the manager I decided to let it go. Also depending on the shift the ice cream machine is down, even if you just left there hours ago and it was working. Sometimes our fries are undercooked, and sometimes the food is old and cold. We decided to just stop going to this location. It is unfortunate because there are workers who are nice and make sure you have fresh food. Too bad the rotten ones spoils the bunch.
Atmosphere: 1
Food: 2
Service: 2
I stopped to use the bathroom and purchase a snack. I wanted to order chocolate chip cookies. But I only had cash. The order kiosk would only take my card, so I tried to order at the counter. The employee at the counter saw me, made eye contact, and turned around and walked away! I was so angry that I turned around and left the store! Rude employees will cause a store to lose business!
Atmosphere: 3
Service: 2
Went to McDonald’s in East Genesee in Saginaw Michigan. Service was horrible and hands just picked up my grandkids from school and wanted to treat them to McDonald's. Went through drive in had to wait for about ten minutes for two. Happy Meal 6 Pc Nuggets and then the employee was about to give our meal to someone else. So we get home by grandkids take they coats and shoes off and wash up to eat open them and no fries. Then I called the restaurant and told the management their no fries in the Happy Meal. She said you come back and get the fries and sorry about the employee because he just started. I told her this was such an inconvenience because I didn't want to come back up there when they were about to eat. Well, that’s all I can do instead of her saying I will replace your happy meals and your gas she said just the fries. I would been okay if she had said you come another day and we can r your meals for the inconvenience but know. Just poor service that’s why people are going to stop going to McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger King Chicken Nuggets, Happy Meal
They just need to close this location it’s so pathetic!!! From the crew to management just RUDE asfffff ! Constantly screwing up orders! and then get mad and treat you as if you’re wrong for asking for what you paid for! Nothing more than ghetto ratchetness. I HAVE NEVER HAD A GOOD EXPERIENCE WITH THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Stopped to use the restroom and order a breakfast burrito.It was one of the best I've had from a McDonald's, and I travel for a living. Certain places have that soft tortilla with the spots, you know if you know
Atmosphere: 3
Food: 5
Service: 5
No one comes to counter to take customers order for food they all play on their phones with no acknowledgement to their customers. Managaer should be fired. Don't come
Service: 1
Workers always have nasty
Atmosphere: 1
Food: 1
Service: 1
Good food ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
VERY DISRESPECTFUL! Dirty and more concerned about getting high in the men's room then dealing with the long line in drive
Atmosphere: 1
Food: 4
Service: 1
Staff on their phone, had to hello twice to get attention for service. I do home health care and the client wanted McDonald's.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mcchicken
We purchased a medium mocha frappe with 2 shots of expresso and no whipped topping. We were given the smallest cup, especially for having 2 shots of expresso and a medium drinks amount of frappe mix. If properly made, it would not fit in that cup. I am a manager for McDonald's at a different location and I can tell you this was incorrectly made and we were actually ripped off a few dollars seeing how we didn't receive the correct amount that should be in the cup with the 2 shots added. Also, I waited 15 minutes, then went in myself to wait another 10 just for this frappe, and I still got jipped. Sucks, when you work somewhere and know the procedure and what should be done, and they will argue the fact that it's correct and we are wrong. This has happened 4 times here now and I've complained each time and didn't bother to even ask for a replacement. It's just starting to get frustrating with how expensive this drink is and I can't ever get it made correct. I mean the expresso is the only actual coffee product. Just want my money's worth ???
Atmosphere: 1
Food: 1
Service: 1
Absolutely TERRIBLE service I live very close to this location and I deliberately go out of my way to avoid this establishment. Rude employees, management is a joke so so so so so so so so so so SO SLOW.
Atmosphere: 1
Food: 2
Service: 1
Had to wait for the lady to stop texting before l could pay for my food.rude
Atmosphere: 2
Food: 3
Service: 1