My order was perfect Amanda I had a brain fart. Manager Jen walked me through my order on THANKSGIVING. Everything was perfect. We need more manager Jens in this work. Food was perfect
Atmosphere: 5
Food: 5
Service: 5
Connor Bennett
This place was amazing if I had the money to eat here every day I would and its my birthday and I get free ice-cream
Atmosphere: 5
Food: 5
Service: 5
Joe Schultz
Our steaks were way over seasoned!!! The waitress was slow and there was hardly anyone there. It took 10-15 minutes for her to bring out one dessert. I see why this place isn't very busy anymore. WE WILL NOT BE BACK OR RECOMMEND TO ANYONE!!!!!!!
Atmosphere: 3
Food: 2
Service: 2
Christine Burnside
My chili was great. My husband's pasta was cool though. Our waitress was amazing.
Atmosphere: 5
Food: 4
Service: 5
Quite Contrary Mary
We eat at the Saginaw location pretty regularly and have always had great service (Kristy). Today was not that experience. We were expecting it to be busy for Veterans Day. My wife is a veteran. We only waited 1/2 hour for a table so that was great. Server was friendly took our drink and appetizer order. When she brought the appetizer I reminded her we didn’t have silverware. She came back to take order after we had finished the appetizer ( I grabbed paper towels from bathroom to wipe our hands) she took our order reminded her again we didn’t have silverware she said I’ll grab that now. after 15 minutes out salads were delivered by an expo; again asked for silverware. After waiting 5 minutes waiting my wife asked a passing by server for silverware it didn’t come. I waited 10 mins longer before I got up found my server, she said everyone is waiting on them to roll silverware I said just bring it unrolled we can not eat salads without I would use plastic at this point, she replied everyone is waiting for silverware. She did bring silverware a few minutes later but due to the delay the salad were soggy. I think they held our order in the kitchen since we just got silverware so late. It was delivered cooled off. I Asked to warm mine which they did microwave. So my food was now hot but steak was tough. We asked for boxes and the check when we finally saw her again which we waited another 20 minutes for then had to wait 10 more because the vet meal needed to be comped because vets eat free today. Never offered an apology or even had a manager stop by. We were there over 2 hours after being seated but not by choice. This is definitely the last time we will visit on a holiday. I know how it is as a former server but an apology and acknowledgment goes a long way. Especially when there were so many issues.
Lydia Smith
Veterans Day and very little help. Waited for over an hour for our food. Very salty. What help they had were very courteous and apologetic
Atmosphere: 1
Food: 1
Service: 1
jeff cojocari
Food was extremely slow to bring to the table the blooming onion was very salty and greasy my burger was salty the French fries were salty and my son's steak was salty needless to say I c crapped my pants for two days due too all the grease and salt this bloke won't be returning .
Atmosphere: 1
Food: 1
Service: 1
Ted Ockerman
We waited 45 mins to get what we ordered. Other tables were served even after they came in after us. We have been to this place before and was treated great. We haven't heard a thing after we sent in a complaint. So much for us to go there again. Food was not great this time also.
Me and my family came here for dinner but the service, and the food were both not the best. And despite making a reservation we still had to wait for some time before we could sit. To start with the night the drinks came out at a okay time we knew it was busy so that was okay but after we started with a blooming onion we asked for some extra sauce and that just never came and after we were asked about refills another family member asked for another alcoholic drink that never came but it was not on the bill so It didn't matter too much. Next for the entrees, two of my family members received there steaks cold and not cooked properly the first a sirloin I believe was asked to be cooked at a medium well but came out as what I believe was a blue rare and had little or no sear. The second came with no sear and was cooked to well-done and was still quite cold and had zero sear almost like it was microwaved then left out for sometime, both were room temperature. After we did ask for them to be sent back and soon later the whom I believe was the manager did come back with the steaks and well yes they did look better and were made to the correct temperature, But I tried a bite of the sirloin and the other steak and it had no seasoning not even salt which ruined the meal for the person who ordered the sirloin. And for the service it was not the greatest but I'm pretty sure that our server was new so no hate to him or anything and I'd like to thank him cause we know it was busy, but still it took 10 minutes to get my siblings cheese cake before we could leave and like mentioned before the sauce just never came and when we asked for bread we had to ask again because it just didn't come the first time we asked and again mentioned above that drink just never came. Oh and that cheese cake mentioned above we checked it and it had bits of what looked like lettuce and for some reason they put the raspberry sauce in the container which once we got home had cheese cake on it. But in all with the food it wasn't the best time at outback and the general service was lacking.
Atmosphere: 4
Food: 2
Service: 3
shannon Greenwood
Had the absolute best dining experience today. Thank you to our server Alyssa and the owner Lewis. So friendly and helpful and accommodating. Top notch service that the world is missing and you both nailed it. Thank you for a great experience
Atmosphere: 5
Food: 5
Service: 5
Jennifer Freel
They forgot to give me a receipt for my order however when my husband went back to go get the receipt they gave me a free dessert for our inconvenience. Also the manager gave me a discount on my next meal which I thought was cool.
Atmosphere: 5
Food: 5
Service: 4
Roy Luke
Take out order. Everything tasted fabulous.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Bloomin' Onion
Jamie Thompson
It's always a great place to dine. Friendly staff and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bloomin' Onion, Baked Potato Soup, French Onion Soup, Baked Potato, Caesar Side Salad, Aussie Fries, Loaded Mashed Potatoes
Our server was great. Food was ok.
Atmosphere: 4
Food: 3
Service: 5
My order was perfect Amanda I had a brain fart. Manager Jen walked me through my order on THANKSGIVING. Everything was perfect. We need more manager Jens in this work. Food was perfect
Atmosphere: 5
Food: 5
Service: 5
This place was amazing if I had the money to eat here every day I would and its my birthday and I get free ice-cream
Atmosphere: 5
Food: 5
Service: 5
Our steaks were way over seasoned!!! The waitress was slow and there was hardly anyone there. It took 10-15 minutes for her to bring out one dessert. I see why this place isn't very busy anymore. WE WILL NOT BE BACK OR RECOMMEND TO ANYONE!!!!!!!
Atmosphere: 3
Food: 2
Service: 2
My chili was great. My husband's pasta was cool though. Our waitress was amazing.
Atmosphere: 5
Food: 4
Service: 5
We eat at the Saginaw location pretty regularly and have always had great service (Kristy). Today was not that experience. We were expecting it to be busy for Veterans Day. My wife is a veteran. We only waited 1/2 hour for a table so that was great. Server was friendly took our drink and appetizer order. When she brought the appetizer I reminded her we didn’t have silverware. She came back to take order after we had finished the appetizer ( I grabbed paper towels from bathroom to wipe our hands) she took our order reminded her again we didn’t have silverware she said I’ll grab that now. after 15 minutes out salads were delivered by an expo; again asked for silverware. After waiting 5 minutes waiting my wife asked a passing by server for silverware it didn’t come. I waited 10 mins longer before I got up found my server, she said everyone is waiting on them to roll silverware I said just bring it unrolled we can not eat salads without I would use plastic at this point, she replied everyone is waiting for silverware. She did bring silverware a few minutes later but due to the delay the salad were soggy. I think they held our order in the kitchen since we just got silverware so late. It was delivered cooled off. I Asked to warm mine which they did microwave. So my food was now hot but steak was tough. We asked for boxes and the check when we finally saw her again which we waited another 20 minutes for then had to wait 10 more because the vet meal needed to be comped because vets eat free today. Never offered an apology or even had a manager stop by. We were there over 2 hours after being seated but not by choice. This is definitely the last time we will visit on a holiday. I know how it is as a former server but an apology and acknowledgment goes a long way. Especially when there were so many issues.
Veterans Day and very little help. Waited for over an hour for our food. Very salty. What help they had were very courteous and apologetic
Atmosphere: 1
Food: 1
Service: 1
Food was extremely slow to bring to the table the blooming onion was very salty and greasy my burger was salty the French fries were salty and my son's steak was salty needless to say I c crapped my pants for two days due too all the grease and salt this bloke won't be returning .
Atmosphere: 1
Food: 1
Service: 1
We waited 45 mins to get what we ordered. Other tables were served even after they came in after us. We have been to this place before and was treated great. We haven't heard a thing after we sent in a complaint. So much for us to go there again. Food was not great this time also.
Food: 3
Service: 1
Well seasoned. Broccoli was perfect al dente
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Me and my family came here for dinner but the service, and the food were both not the best. And despite making a reservation we still had to wait for some time before we could sit. To start with the night the drinks came out at a okay time we knew it was busy so that was okay but after we started with a blooming onion we asked for some extra sauce and that just never came and after we were asked about refills another family member asked for another alcoholic drink that never came but it was not on the bill so It didn't matter too much.
Next for the entrees, two of my family members received there steaks cold and not cooked properly the first a sirloin I believe was asked to be cooked at a medium well but came out as what I believe was a blue rare and had little or no sear. The second came with no sear and was cooked to well-done and was still quite cold and had zero sear almost like it was microwaved then left out for sometime, both were room temperature. After we did ask for them to be sent back and soon later the whom I believe was the manager did come back with the steaks and well yes they did look better and were made to the correct temperature, But I tried a bite of the sirloin and the other steak and it had no seasoning not even salt which ruined the meal for the person who ordered the sirloin.
And for the service it was not the greatest but I'm pretty sure that our server was new so no hate to him or anything and I'd like to thank him cause we know it was busy, but still it took 10 minutes to get my siblings cheese cake before we could leave and like mentioned before the sauce just never came and when we asked for bread we had to ask again because it just didn't come the first time we asked and again mentioned above that drink just never came.
Oh and that cheese cake mentioned above we checked it and it had bits of what looked like lettuce and for some reason they put the raspberry sauce in the container which once we got home had cheese cake on it. But in all with the food it wasn't the best time at outback and the general service was lacking.
Atmosphere: 4
Food: 2
Service: 3
Had the absolute best dining experience today. Thank you to our server Alyssa and the owner Lewis. So friendly and helpful and accommodating. Top notch service that the world is missing and you both nailed it. Thank you for a great experience
Atmosphere: 5
Food: 5
Service: 5
They forgot to give me a receipt for my order however when my husband went back to go get the receipt they gave me a free dessert for our inconvenience. Also the manager gave me a discount on my next meal which I thought was cool.
Atmosphere: 5
Food: 5
Service: 4
Take out order. Everything tasted fabulous.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Bloomin' Onion
It's always a great place to dine. Friendly staff and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bloomin' Onion, Baked Potato Soup, French Onion Soup, Baked Potato, Caesar Side Salad, Aussie Fries, Loaded Mashed Potatoes
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