Everytime I get a drink at this location compared to tittabawassee it is absolutely terrible. I get my normal drink and it tastes like watered down milk. If I’m buying $8.00 for a drink it needs to be right and it at least taste like coffee. What a waste of money
Food: 1
Chad Neiderquill
Best Starbucks in Saginaw County!!! Possibly the whole country!!
Atmosphere: 5
Food: 5
Service: 5
Daniel Anaya
I am writing this review in fairness to the Starbucks involved in my original review of this Starbucks on State Street in Saginaw, MI after the Thanksgiving weekend this year (2025); which was a really, really bad experience. But I think it only fair to them to give good reviews when things go well too! I had contacted Starbucks customer service to inform them of that bad experience; because if companies don’t know what’s going on, it can’t be fixed. They of course gave me extra stars & money on my Starbucks Gold Card; which I told them was much appreciated, but not necessary & not the reason I was calling with the complaint. (They did it anyway)! I was informed that the District Manager would be calling me; in which he did. This District Manager (don’t recall his name unfortunately)was very congenial & we had a really good discussion on what happened & how things were handled; and I did inform him that I have NEVER EVER had an experience like that at that Starbucks. He offered me more stars; which I declined because that was not the purpose or intentions for my communication with him. The conversation went well. I did tell him that I would be in that area for Christmas & would give it a try again; and that if it happened again I would not be patronizing that Starbucks again! We discontinued the conversation on a good note! So Christmas Holiday I traveled back to visit family once again! I patronized this Starbucks 2 times while there and good news; everything went well! Sometimes the stress of Holidays gets to ppl that are working these jobs; I used to be one in my younger days & I know ppl can be rude to customer service workers at times too! So with this being said; I will continue to patronize this Starbucks since it’s always close to my venues! On Christmas day; I did go there & they were closed; although Google said they were open! I really think that this location Starbucks needed Christmas off cuz’ they are always so crazy! But I did find a new location on Gratiot Road in Saginaw (Thomas Township) about 3 miles the other way; so I went there! Absolutely fabulous experience!! The barista was so cool with her little stenciled Christmas light bulbs around her eyes; I had to compliment her on those! My hubby thought they were really nice too! But, I did go back to the State Street location the day after Christmas for my travel back home; really good experience! So fair is fair! Giving them both a 5 star review on everything! As I say, Review the good & the bad!!! Stay safe & well!
Atmosphere: 5
Food: 5
Service: 5
Anicela Ortega
I got a gingerbread latte it was so nasty didn’t even taste a hint of coffee.
Food: 1
Anne Pickens
Friendliest employees ever!! They truly make my days every time I come in. They use my first name and really make you feel human
Atmosphere: 5
Food: 5
Service: 5
tristen nachtman
What the heck is this. A pumpkin cream cold brew? More like an iced black coffee with milk. Disappointed.
Atmosphere: 3
Food: 1
Service: 1
Jesus Saves
Too much don’t like the plastic straws that disintegrate in your mouth. Coffee isn’t the greatest. They do good job dressing up terribly coffee
J
Always busy for lunch time, trying to grab some coffee.
Atmosphere: 3
Service: 3
Wendy
Servers are so sweet , feel like to stay
Atmosphere: 5
Food: 4
Service: 5
Gina Lee
Great starbucks location, usually very fast in the mornings when it is very busy but will say the parking is terrible when they get busy.
Consistently get bad coffee here. Unfortunately it’s not made as ordered, feels like it’s rushed just to be made in a hurry. Often causes me to throw it out, I’ll usually choose the one on Tittabawassee rd instead.
Atmosphere: 3
Food: 2
Service: 3
Marla Hoffmann
Staff was friendly,efficient, and courteous and got the order filled fast, no wait
Atmosphere: 5
Food: 5
Service: 5
Kaylee
I got a mocha iced coffee and it tasted like a snickerdoodle, it was very cinnamony I still drank it but wasn't what I asked for...it even said mocha on the label on the cup...weird
Atmosphere: 5
Food: 2
Service: 5
Chelsea Stanfield
The workers here are fabulous and my drinks are always delicious!
Kiyah Jackson
i had a small issue with my drink and the girls insisted on fixing the issue and making it right! very good energy and service. making this my go to starbucks now
Everytime I get a drink at this location compared to tittabawassee it is absolutely terrible. I get my normal drink and it tastes like watered down milk. If I’m buying $8.00 for a drink it needs to be right and it at least taste like coffee. What a waste of money
Food: 1
Best Starbucks in Saginaw County!!! Possibly the whole country!!
Atmosphere: 5
Food: 5
Service: 5
I am writing this review in fairness to the Starbucks involved in my original review of this Starbucks on State Street in Saginaw, MI after the Thanksgiving weekend this year (2025); which was a really, really bad experience. But I think it only fair to them to give good reviews when things go well too! I had contacted Starbucks customer service to inform them of that bad experience; because if companies don’t know what’s going on, it can’t be fixed. They of course gave me extra stars & money on my Starbucks Gold Card; which I told them was much appreciated, but not necessary & not the reason I was calling with the complaint. (They did it anyway)! I was informed that the District Manager would be calling me; in which he did. This District Manager (don’t recall his name unfortunately)was very congenial & we had a really good discussion on what happened & how things were handled; and I did inform him that I have NEVER EVER had an experience like that at that Starbucks. He offered me more stars; which I declined because that was not the purpose or intentions for my communication with him. The conversation went well. I did tell him that I would be in that area for Christmas & would give it a try again; and that if it happened again I would not be patronizing that Starbucks again! We discontinued the conversation on a good note! So Christmas Holiday I traveled back to visit family once again! I patronized this Starbucks 2 times while there and good news; everything went well! Sometimes the stress of Holidays gets to ppl that are working these jobs; I used to be one in my younger days & I know ppl can be rude to customer service workers at times too! So with this being said; I will continue to patronize this Starbucks since it’s always close to my venues! On Christmas day; I did go there & they were closed; although Google said they were open! I really think that this location Starbucks needed Christmas off cuz’ they are always so crazy! But I did find a new location on Gratiot Road in Saginaw (Thomas Township) about 3 miles the other way; so I went there! Absolutely fabulous experience!! The barista was so cool with her little stenciled Christmas light bulbs around her eyes; I had to compliment her on those! My hubby thought they were really nice too! But, I did go back to the State Street location the day after Christmas for my travel back home; really good experience! So fair is fair! Giving them both a 5 star review on everything! As I say, Review the good & the bad!!! Stay safe & well!
Atmosphere: 5
Food: 5
Service: 5
I got a gingerbread latte it was so nasty didn’t even taste a hint of coffee.
Food: 1
Friendliest employees ever!! They truly make my days every time I come in. They use my first name and really make you feel human
Atmosphere: 5
Food: 5
Service: 5
What the heck is this. A pumpkin cream cold brew? More like an iced black coffee with milk. Disappointed.
Atmosphere: 3
Food: 1
Service: 1
Too much don’t like the plastic straws that disintegrate in your mouth. Coffee isn’t the greatest. They do good job dressing up terribly coffee
Always busy for lunch time, trying to grab some coffee.
Atmosphere: 3
Service: 3
Servers are so sweet , feel like to stay
Atmosphere: 5
Food: 4
Service: 5
Great starbucks location, usually very fast in the mornings when it is very busy but will say the parking is terrible when they get busy.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Consistently get bad coffee here. Unfortunately it’s not made as ordered, feels like it’s rushed just to be made in a hurry. Often causes me to throw it out, I’ll usually choose the one on Tittabawassee rd instead.
Atmosphere: 3
Food: 2
Service: 3
Staff was friendly,efficient, and courteous and got the order filled fast, no wait
Atmosphere: 5
Food: 5
Service: 5
I got a mocha iced coffee and it tasted like a snickerdoodle, it was very cinnamony I still drank it but wasn't what I asked for...it even said mocha on the label on the cup...weird
Atmosphere: 5
Food: 2
Service: 5
The workers here are fabulous and my drinks are always delicious!
i had a small issue with my drink and the girls insisted on fixing the issue and making it right! very good energy and service. making this my go to starbucks now
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