I go here almost every day love the workers there most of them are amazing
Atmosphere: 5
Food: 4
Service: 5
Jack Clemons
Nice people and clean
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vanilla Iced Coffee, Doughnut
Candy Pacanovsky
Stopped in for a coffee and donut. Wow! What a joke of a place this is, couldn't even get waited on by one of the 3-4 people working? One car in the drive through when we entered, still they were all over every car that arrived after us. We walked out empty handed after waiting to even be acknowledged. Then as we were walking out the door someone yelled, "we will be with you shortly"! Surprised this place even has three stars. We won't be back. BTW, donut shop with only 4 donuts in the case? Get real.
Service: 1
Scuttler Kaiser
I ordered hot chocolate, it was water with a dash of cocoa… cashier looked like he’d rather pull a tooth than be there.
Atmosphere: 1
Food: 1
Service: 1
Jacob Reno
Took 25 minutes to get our order then gave us the wrong food. Worst service I’ve had from a fast food place in my life. My food is actually cold sitting in the car in your parking lot. Never again will I come back here.
Shay Marie
I got a super delicious honey dipped donut, and it was so fluffy. I'm definitely going to get another one. The hashbrowns were freshly made, but they were a bit too greasy for my liking. Overall it was good food and I got my food very quickly after I ordered!
Atmosphere: 4
Food: 4
Service: 4
Brittany
Went here and I had to get pulled ahead for one bagel. after sitting parked for 10 minutes, a kid comes out and says when we say pull in the front of the building, we mean over here! All rude! Well clearly that’s the SIDE of the building not the front of the building so maybe specify that and I said I should not be pulled ahead for one bagel start down the road and MY ORDER IS WRONG! Not even close! The manager was rude. The employees were rude and now I’m late to work from having to go back and wait forever again! The incompetence at this location is insane. It was one bagel with butter reached out to the guest relations team, and I’ve gotten no response so please don’t comment telling me to get a hold of guest relations because you do not respond.
Atmosphere: 1
Food: 1
Service: 1
Steven Zerla
The workers never make our food right, they never have donuts but it's very confusing bc they are supposed to be a coffee and donut place. I spend way to much money at a professional place that clearly does not know how to run a business.
Atmosphere: 1
Food: 1
Service: 1
Serita Newvine
I went to the Tim Hortons on Tittabawassee today they got my order wrong as usual. I ordered a sandwich NO MAYO. They always put mayo I went inside for a refund or a remake. I said which ever is quickest I have to be at work. They took 20 minutes to remake it so I asked for a refund. The worker gets a manager and says she wants a refund and the worker is standing there looking stupid like I didn’t just tell him what the refund was for. He responded “idk why don’t you ask her”. The reason is YOU sir you the one that made the sandwich wrong in the first place. So now I’m 20 minutes late to work and I didn’t get a refund. I will never return to this location. The manager was very helpful but obviously the worker has no experience in customer service.
Madison Bledsoe
Terrible service, manager was extremely rude to employees. Messed up our order twice and then had to wait in line again to get the food they forgot to give us.
Website says they are open at 5 am. Store sign is lit, restaurant is dark, and drive through has zzzz's on them saying come. back tomorrow.
They didnt open until 5:55am. Please adjust website hours- there was a line of cars that drove off.
Recommended dishes: Doughnut
Elizabeth Marr
I frequently go to this Tim Hortons being that it is so close. One of my favorite things to get is a bagel BELT on a pretzel bagel. (the other Tim Hortons doesn't even sever pretzel beagles) Any who its supposed to come with 2 eggs and bacon. It came with one sad egg and 0 bacon. This is not the first time that this has happened. It is in fact one of many. Which is why I am writing this, at home hungry and angry. All I wanted was to sit back, relax, and eat my beagle belt on a pretzel beagle. Instead, what do I have to do? Cook my own bacon. Stay at home people, it'd just be a better idea and investment to make your own! Not happy.
Atmosphere: 1
Food: 1
Service: 1
Larry Kirkpatrick
It was my wife and I getting our weekly Boston cream donut in the drive thru. The quality is always there
Food: 4
Service: 5
Recommended dishes: Doughnut
Shirley Potocki
Ordered a chicken panini. I’ve ate at other Tim Hortons before and they were awesome, this one not so much. The bread was barely put in the panini grill. The place wasn’t even busy so can’t blame it on that.
Atmosphere: 3
Food: 1
Service: 3
Resident Alien
I ordered a simple drink, then wanted a Fruit explosion muffin. I was rudely told “we don’t have any muffins”, ok no problem..how about a honey cruller “we are out of those too”, oooohhh kayyy…Tim Bits, I’d like just some Tim Bits then…”oh we out of them too” …..fed up at this point. NVM. You can’t get out of the drive thru line, so I wasted 10mins of my life waiting because it was so slow also. I’ve had issues there before, why did I think it’d be any different. I’m sure the owner has to be tired of the complaints and phone calls he/she gets. Nothing clearly has changed given the previous comments on here.
I go here almost every day love the workers there most of them are amazing
Atmosphere: 5
Food: 4
Service: 5
Nice people and clean
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vanilla Iced Coffee, Doughnut
Stopped in for a coffee and donut. Wow! What a joke of a place this is, couldn't even get waited on by one of the 3-4 people working? One car in the drive through when we entered, still they were all over every car that arrived after us. We walked out empty handed after waiting to even be acknowledged. Then as we were walking out the door someone yelled, "we will be with you shortly"! Surprised this place even has three stars. We won't be back. BTW, donut shop with only 4 donuts in the case? Get real.
Service: 1
I ordered hot chocolate, it was water with a dash of cocoa… cashier looked like he’d rather pull a tooth than be there.
Atmosphere: 1
Food: 1
Service: 1
Took 25 minutes to get our order then gave us the wrong food. Worst service I’ve had from a fast food place in my life. My food is actually cold sitting in the car in your parking lot. Never again will I come back here.
I got a super delicious honey dipped donut, and it was so fluffy. I'm definitely going to get another one. The hashbrowns were freshly made, but they were a bit too greasy for my liking. Overall it was good food and I got my food very quickly after I ordered!
Atmosphere: 4
Food: 4
Service: 4
Went here and I had to get pulled ahead for one bagel. after sitting parked for 10 minutes, a kid comes out and says when we say pull in the front of the building, we mean over here! All rude! Well clearly that’s the SIDE of the building not the front of the building so maybe specify that and I said I should not be pulled ahead for one bagel start down the road and MY ORDER IS WRONG! Not even close! The manager was rude. The employees were rude and now I’m late to work from having to go back and wait forever again! The incompetence at this location is insane. It was one bagel with butter reached out to the guest relations team, and I’ve gotten no response so please don’t comment telling me to get a hold of guest relations because you do not respond.
Atmosphere: 1
Food: 1
Service: 1
The workers never make our food right, they never have donuts but it's very confusing bc they are supposed to be a coffee and donut place. I spend way to much money at a professional place that clearly does not know how to run a business.
Atmosphere: 1
Food: 1
Service: 1
I went to the Tim Hortons on Tittabawassee today they got my order wrong as usual. I ordered a sandwich NO MAYO. They always put mayo I went inside for a refund or a remake. I said which ever is quickest I have to be at work. They took 20 minutes to remake it so I asked for a refund. The worker gets a manager and says she wants a refund and the worker is standing there looking stupid like I didn’t just tell him what the refund was for. He responded “idk why don’t you ask her”. The reason is YOU sir you the one that made the sandwich wrong in the first place. So now I’m 20 minutes late to work and I didn’t get a refund. I will never return to this location. The manager was very helpful but obviously the worker has no experience in customer service.
Terrible service, manager was extremely rude to employees. Messed up our order twice and then had to wait in line again to get the food they forgot to give us.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Website says they are open at 5 am. Store sign is lit, restaurant is dark, and drive through has zzzz's on them saying come.
back tomorrow.
They didnt open until 5:55am. Please adjust website hours- there was a line of cars that drove off.
Recommended dishes: Doughnut
I frequently go to this Tim Hortons being that it is so close. One of my favorite things to get is a bagel BELT on a pretzel bagel. (the other Tim Hortons doesn't even sever pretzel beagles) Any who its supposed to come with 2 eggs and bacon. It came with one sad egg and 0 bacon. This is not the first time that this has happened. It is in fact one of many. Which is why I am writing this, at home hungry and angry. All I wanted was to sit back, relax, and eat my beagle belt on a pretzel beagle. Instead, what do I have to do? Cook my own bacon. Stay at home people, it'd just be a better idea and investment to make your own! Not happy.
Atmosphere: 1
Food: 1
Service: 1
It was my wife and I getting our weekly Boston cream donut in the drive thru. The quality is always there
Food: 4
Service: 5
Recommended dishes: Doughnut
Ordered a chicken panini. I’ve ate at other Tim Hortons before and they were awesome, this one not so much. The bread was barely put in the panini grill. The place wasn’t even busy so can’t blame it on that.
Atmosphere: 3
Food: 1
Service: 3
I ordered a simple drink, then wanted a Fruit explosion muffin. I was rudely told “we don’t have any muffins”, ok no problem..how about a honey cruller “we are out of those too”, oooohhh kayyy…Tim Bits, I’d like just some Tim Bits then…”oh we out of them too” …..fed up at this point. NVM. You can’t get out of the drive thru line, so I wasted 10mins of my life waiting because it was so slow also. I’ve had issues there before, why did I think it’d be any different. I’m sure the owner has to be tired of the complaints and phone calls he/she gets. Nothing clearly has changed given the previous comments on here.
Service: 1
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