Terrible service plus no smile and they seem like they don't care about you the CUSTOMER
Kenny Maly
Rudest workers you will run into. Asked for 4 dozen donuts and wad aggressively told I had to call it in which I’ve never had to do in the past. Another worker came on and rudely said they can only do 2 dozen. Granted this was 5:30AM before any morning rush.
Service: 1
Amanda Lade
I'm not sure why I gave this store another chance. I ordered and #4 with a coffee and timbits. Pull to the window no hasbrown and no coffee. Egg is brown on the inside. 10/10 would not recommend this store.
Atmosphere: 1
Food: 1
Service: 1
Matthew Szepanski
Ordered an everything bagel that was lucky to have a teaspoon of cream cheese on it. On 1/4 of the bagel was a small blotch of cream cheese. The worker was too lazy to spread that little teaspoon around. I asked for it to be toasted twice. It was not even toasted once. The bagel was not put on the grill like they said they were going to do because their toaster was broken. Bagel tastes like peanut butter. The timbits were so hard. I don’t know if they were from yesterday or what but they were not very fresh. This Tim Hortons is the worst in the area or I should say the state. Always has been always ready. I usually go to State Street and take the time out of my day going out of the way to get my food because of this place being like this, and I can see, they have not changed whatsoever over the past few years. Honestly, this one should be investigated and shut down because I believe they did some illegal stuff years ago. Oh also if you scroll through the reviews, you’ll notice that they have negative negative negative, then two positives then negative negative negative like they’re trying to compensate for all the negatives because of what a crappy job they do
I love going to this location because they always go above and beyond, especially the manager Alexis. She always is so kind and patient and really is the reason why I continue to go there. My kids enjoy her as well and we love her notes in the drive thru!
Atmosphere: 5
Food: 5
Service: 5
Steve Hintz
The staff was very helpful and pleasant to talk to. Nice people.
Atmosphere: 4
Food: 4
Service: 5
Shayla Tovar
This location is a disappointment 95% of the time I stop here. Yesterday I stopped to attempt to get egg bites over an hour before they are supposed to stop serving them and I was told they were out for the day. I confirmed the time they were supposed to be served til and they said 11. I told them this is a reoccurring issue I have when stopping here always out of something (last time it was sausage and egg bites) and they never have the egg bites available. Someone else apologized and stated management won't let him cook additional. I said for them to forget my order I'll drive clear across town to the other location. Frustrated and on a time crunch I decided to call the other location explained what happened and they stated they were actually sold out to but if I wanted to come there they would make some for me! NOW THAT IS GREAT CUSTOMER SERVICE! This place used to be imo the best one in town but since management changed there is no smalltown hospitality whatsoever. Get it together.
Never get an order right and they obviously do not know the difference between bacon and sausage.
Also do not know the difference between a croissant and an english muffin.
Don’t bother go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Michael Clark
Was in this morning, and was greeted by the nicest lady. She is awesome and the other staff are great ?
Drew Huizar
I don’t write reviews unless I try a place out multiple times. This location is the slowest and worst one around. Each of the last three times I’ve been here I’ts taken between 10-15 minutes to get my food and they have messed my order up every single time. Wrong drink the first time, no sandwich the second and this last time I got three lunch deals but they didn’t give me any chips. Myself and my family will not be back.
Atmosphere: 1
Food: 1
Service: 1
George Triantafillou
Tried to redeem a $2 dollar frozen cappuccino through their app. The manager got very angry, stating that ordering a flavored cap was against their rules. Nowhere did this day no other flavors. But she gave such an attitude that said only this time. This ruined my mood. Wow grouchy lady. Everyone else was cool.
Atmosphere: 1
Food: 1
Service: 3
Alice
This location really goes above and beyond. I highly recommend it above all others. The woman who typically works the drive thru is incredibly kind and sweet. She genuinely cares about her job and understands the importance of excellent customer service. I was having the worst day ever and they warmed up their last honey cruller donut for me. You never know what a small kindness can really turn someone's whole day around. Trust me go to this location! I'm about to go there again now.
Love the new chocolate covered strawberry
Atmosphere: 5
Food: 5
Service: 5
Terrible service plus no smile and they seem like they don't care about you the CUSTOMER
Rudest workers you will run into. Asked for 4 dozen donuts and wad aggressively told I had to call it in which I’ve never had to do in the past. Another worker came on and rudely said they can only do 2 dozen. Granted this was 5:30AM before any morning rush.
Service: 1
I'm not sure why I gave this store another chance. I ordered and #4 with a coffee and timbits. Pull to the window no hasbrown and no coffee. Egg is brown on the inside. 10/10 would not recommend this store.
Atmosphere: 1
Food: 1
Service: 1
Ordered an everything bagel that was lucky to have a teaspoon of cream cheese on it. On 1/4 of the bagel was a small blotch of cream cheese. The worker was too lazy to spread that little teaspoon around. I asked for it to be toasted twice. It was not even toasted once. The bagel was not put on the grill like they said they were going to do because their toaster was broken. Bagel tastes like peanut butter. The timbits were so hard. I don’t know if they were from yesterday or what but they were not very fresh. This Tim Hortons is the worst in the area or I should say the state. Always has been always ready. I usually go to State Street and take the time out of my day going out of the way to get my food because of this place being like this, and I can see, they have not changed whatsoever over the past few years. Honestly, this one should be investigated and shut down because I believe they did some illegal stuff years ago. Oh also if you scroll through the reviews, you’ll notice that they have negative negative negative, then two positives then negative negative negative like they’re trying to compensate for all the negatives because of what a crappy job they do
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Bagels, Timbits Multi-Pack, Omelette Bites
Tim was Horton all the effort ?
Atmosphere: 4
Food: 3
Service: 3
Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin Multi-Pack
I love going to this location because they always go above and beyond, especially the manager Alexis. She always is so kind and patient and really is the reason why I continue to go there. My kids enjoy her as well and we love her notes in the drive thru!
Atmosphere: 5
Food: 5
Service: 5
The staff was very helpful and pleasant to talk to. Nice people.
Atmosphere: 4
Food: 4
Service: 5
This location is a disappointment 95% of the time I stop here. Yesterday I stopped to attempt to get egg bites over an hour before they are supposed to stop serving them and I was told they were out for the day. I confirmed the time they were supposed to be served til and they said 11. I told them this is a reoccurring issue I have when stopping here always out of something (last time it was sausage and egg bites) and they never have the egg bites available. Someone else apologized and stated management won't let him cook additional. I said for them to forget my order I'll drive clear across town to the other location. Frustrated and on a time crunch I decided to call the other location explained what happened and they stated they were actually sold out to but if I wanted to come there they would make some for me! NOW THAT IS GREAT CUSTOMER SERVICE! This place used to be imo the best one in town but since management changed there is no smalltown hospitality whatsoever. Get it together.
Food: 1
Service: 1
Restaurantji Recommends
Never get an order right and they obviously do not know the difference between bacon and sausage.
Also do not know the difference between a croissant and an english muffin.
Don’t bother go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Was in this morning, and was greeted by the nicest lady. She is awesome and the other staff are great ?
I don’t write reviews unless I try a place out multiple times. This location is the slowest and worst one around. Each of the last three times I’ve been here I’ts taken between 10-15 minutes to get my food and they have messed my order up every single time. Wrong drink the first time, no sandwich the second and this last time I got three lunch deals but they didn’t give me any chips. Myself and my family will not be back.
Atmosphere: 1
Food: 1
Service: 1
Tried to redeem a $2 dollar frozen cappuccino through their app. The manager got very angry, stating that ordering a flavored cap was against their rules. Nowhere did this day no other flavors. But she gave such an attitude that said only this time. This ruined my mood. Wow grouchy lady. Everyone else was cool.
Atmosphere: 1
Food: 1
Service: 3
This location really goes above and beyond. I highly recommend it above all others. The woman who typically works the drive thru is incredibly kind and sweet. She genuinely cares about her job and understands the importance of excellent customer service. I was having the worst day ever and they warmed up their last honey cruller donut for me. You never know what a small kindness can really turn someone's whole day around. Trust me go to this location! I'm about to go there again now.
Atmosphere: 5
Food: 5
Service: 5
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