Wendy's

3475 E Washington Rd, Saginaw
(989) 752-6860

Recent Reviews

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Deborah Scott

Food rushed smh baked potato raw šŸ˜’ waste of 15 dollars tender overcooked drinks wrong did a mobile order never again šŸ˜‘

Jacob Landis

Asked for extra cheese sauce on the breakfast bacanator and there was barely any sauce on it. The bun was falling apart, the food was cold, the cheese wasnt even melted. The big red headed guy at the cash register had an attitude. Sad place.

Atmosphere: 1

Food: 1

Service: 1

Michael

food was cold cheese on burger didn't melt patty was cold, fries and nuggets were dry and shriveled like they been sitting out under the heat lamp since opening, so have the fries like they been fried in dirty unchanged oil sitting out long enough to be stale and cold in my bag after purchase. waste.

Atmosphere: 4

Food: 1

Service: 5

Josh Oaks

It was 8:23 pm and the door says open until 12:00 am and I was told that they are closed!

Atmosphere: 1

Service: 1

james finney

Great food. Service was good and food was out quick

Atmosphere: 4

Food: 5

Service: 5

Ellie Elbers

Slow service you don’t get your fast food fast at all

Atmosphere: 1

Food: 2

Service: 1

James Wingett

Dirty , understaffed

Atmosphere: 3

Food: 5

Service: 5

Stephen Lemelin

Over burger was fine, Frys were definitely not great. Overall some minor trash on the floor but mainly clean.

Atmosphere: 4

Food: 4

Service: 4

Stephanie Woodford

While the restaurant wasn't the cleanest, we received hot, fresh food, and had excellent service.

Atmosphere: 4

Food: 5

Service: 5

Shane White

Great food great atmosphere and very clean

Atmosphere: 5

Food: 5

Service: 5

Percval 1001

I have ordered from this location for several months as it’s one of the few locations between my house and my job. At least once, if not multiple times per week I have to wait for these individuals to remake the food.
For context, I get bacon double stacks nearly every time. They have repeatedly forgotten to put bacon on, they’ve left pickles on, and sometimes it’s even the onions. There have been two occasions where this location has closed early despite the posted time because they ā€œhave a fire inspection in the morningā€. I’ve worked fast food, this is the first place that has went out of their way - likely due to laziness, that closes early to clean. That’s what you close for, clean, then leave. Both times, I haven’t been refunded. God forbid if you ever try to call to get that done, they don’t even pick up the phone. I bet they do if it’s a manager or corporate because of caller ID.
Making items on the menu isn’t hard, and the systems put in place for workers to see the orders ensures minimal error…but it’s like these people don’t even read the order?
Edit: I forgot, after about 10 pm they just drag a trash can in front of the drive-thru, so good luck ordering or picking up online orders.

Atmosphere: 1

Food: 3

Service: 1

Jeff Buckland

I never knew there was a Wendy's here truly was a delight to find out it is the adjacent restaurant attached to flying J ⛽ gas station which has their own amazing food options...but hats a review for another day.
One gripe about this particular Wendy is the Coke fountain dispenser when you pressed the lever to fill the cup it literally shot water at you on to the floor and also into your cup and two different sprays. They had a yellow wet floor sign but wasn't interested in mopping up the massive puddle of water on the floor that literally everyone had to walk through to order your meal.

Atmosphere: 3

Food: 5

Service: 3

JerryTrouble Allen

Their sign says they open at 6:30 am that's a lie tried to go thru their drive-thru at 6:45 am nobody answered their speaker so I tried going in through Flying J the lady told me their not open yet and they don't know when they will be wth.Waste of time waited until 7 am and they still didn't open smh. Will not be coming back here.Also their were several other people waiting for them to open as well they lost a lot of business this morning.

Steve Hall

Gave me the wrong order cost me over 12 Dollars.

Michael Henline

The drive thru line was long, so we stopped inside. Ten or so people were waiting for their food already. Our order was taken within a minute and we had the grub in less than ten. Food was excellent. The restaurant itself was very clean!

Atmosphere: 5

Food: 5

Service: 5

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