what a way to turn it around. I am shocked. I left feedback about missing sauces and the GM called me personally. She apologized, made a commitment to coaching staff, and made it more than right with offering us a comped meal on our next visit. Customer service is an element that is lacking in business today and this response was not expected but very impressive. Thank you for making it right! We'll be back.
Food: 5
Service: 5
Elisha Jenkins
They were so sweet and accommodating when I couldn't get my free sandwich to work on my app.
Atmosphere: 5
Food: 5
Service: 5
Matt Losey
Fries were cold. They didn't get our order right.
Food: 2
Service: 2
Recommended dishes: Curly Fries
Emily Clark
I ordered food on DoorDash and specifically said no cheese due a severe dairy intolerance. ALL the food came with cheese and when I called to see if I could just go and get it remade no one answered the phone. I called twice back to back with no answer. Definitely do not recommend this place to anyone this has happened multiple times to me and it seems no one there cares.
Atmosphere: 1
Food: 1
Service: 1
Amanda
I got dinner here and the food I got which was a sandwich and mozzarella stitcks was amazing except for the SO CALLED steak bites they are not steak their more like pot roast bites they taste awful and made me sick to my stomach I highly recommend you to not buy the steak bites their terrible and look or taste nothing like steak I can't stop being sick from those and my fiancé got sick from them too
Atmosphere: 5
Food: 4
Service: 5
Steve Williams
Great place
Atmosphere: 5
Food: 5
Service: 5
Kevin
Always friendly service and the food is great
Atmosphere: 5
Food: 5
Service: 5
Jenny Graham
Ordered a classic roast beef and cheese meal. No fries in my bag. Sandwich is cold. Worst food ever today !!
Service: 1
Marshall Newhall
Arby's is always a good one to fall back on but it's still kinda pricey
Atmosphere: 2
Food: 4
Service: 3
L. B.
Fries always taste like they are from the day before..sandwich is always smashed together sloppy.
It's a nice Arby's, service was great, food was good, seating area was clean
your mom
Very slow, and rude service
Jason Scholten
We were coming home late one night and got to the store 15 minutes before close, the staff was still super friendly and we're quick with getting our food
Food: 4
Service: 5
Recommended dishes: Curly Fries
michelle
A good meal
Atmosphere: 5
Food: 5
Service: 5
ella franklin
Fast, good, great chicken nuggies. Met fast food expectations
what a way to turn it around. I am shocked. I left feedback about missing sauces and the GM called me personally. She apologized, made a commitment to coaching staff, and made it more than right with offering us a comped meal on our next visit. Customer service is an element that is lacking in business today and this response was not expected but very impressive. Thank you for making it right! We'll be back.
Food: 5
Service: 5
They were so sweet and accommodating when I couldn't get my free sandwich to work on my app.
Atmosphere: 5
Food: 5
Service: 5
Fries were cold. They didn't get our order right.
Food: 2
Service: 2
Recommended dishes: Curly Fries
I ordered food on DoorDash and specifically said no cheese due a severe dairy intolerance. ALL the food came with cheese and when I called to see if I could just go and get it remade no one answered the phone. I called twice back to back with no answer. Definitely do not recommend this place to anyone this has happened multiple times to me and it seems no one there cares.
Atmosphere: 1
Food: 1
Service: 1
I got dinner here and the food I got which was a sandwich and mozzarella stitcks was amazing except for the SO CALLED steak bites they are not steak their more like pot roast bites they taste awful and made me sick to my stomach I highly recommend you to not buy the steak bites their terrible and look or taste nothing like steak I can't stop being sick from those and my fiancé got sick from them too
Atmosphere: 5
Food: 4
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
Always friendly service and the food is great
Atmosphere: 5
Food: 5
Service: 5
Ordered a classic roast beef and cheese meal. No fries in my bag. Sandwich is cold. Worst food ever today !!
Service: 1
Arby's is always a good one to fall back on but it's still kinda pricey
Atmosphere: 2
Food: 4
Service: 3
Fries always taste like they are from the day before..sandwich is always smashed together sloppy.
Restaurantji Recommends
It's a nice Arby's, service was great, food was good, seating area was clean
Very slow, and rude service
We were coming home late one night and got to the store 15 minutes before close, the staff was still super friendly and we're quick with getting our food
Food: 4
Service: 5
Recommended dishes: Curly Fries
A good meal
Atmosphere: 5
Food: 5
Service: 5
Fast, good, great chicken nuggies. Met fast food expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Crispy Chicken Sandwich, Curly Fries
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