Dunkin'
2731 Niles Ave, St Joseph
(269) 983-7909
Recent Reviews
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Best Dunkin in the area! The service is exceptional, the staff is very warm and welcoming, always with a sincere smile on their face.
I go there with my kids and the staff always give us stickers.
Atmosphere: 5
Food: 5
Service: 5
Good visit. I just stopped in to get donuts and a couple of cups of coffee. The location was clean well-maintained and the whole evolution went extremely well at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
I don’t usually ever give a bad review from anywhere but the worker made me really upset. I went in & I ordered a medium tropical guava lemonade add liquid cane sugar. I went to order a doughnut then as I was telling her the second one she threw the bag on the counter so I said “I’m still ordering”. I then ordered a strawberry doughnut she put in a strawberry doughnut with sprinkles. So I said “I don’t want sprinkles”. She THREW the strawberry doughnut with sprinkles on the counter and put in the right doughnut. Then while I’m trying to scan for points she told me how much I owed 3 times as if I didn’t have the money but I do. Then they rang up my order wrong. Then they gave me my drink with no liquid cane sugar so they had to put that in. I tried the drink it tasted different. So I went back to the counter I asked nicely if it was made correctly she said yes. I told her several times it doesn’t taste right & she said no it was. I asked if she could remake it & said NO.
I feel that when you’re in food service because I’ve been in food service before if they ask you to remake it then remake it or try to fix it or at least give them a refund.
So I’ll never do St. Joe Dunkin ever again I’m sticking with Niles!!
Atmosphere: 1
Food: 3
Service: 1
Dear Sir or Madam,
I feel cheated by store number 301585 in Saint Joseph!!
Today I ordered a large iced coffee at your store number 301485 in Saint Joseph. Instead of ice , I wanted a small scoop of vanilla ice cream. However, I was charged $4.69 for the vanilla ice cream, and because I didn't want regular ice , I had to pay another $1for no ice. I've never experienced anything like this in the entire USA.
I've been traveling the USA full-time, from east to west and from west to east, for three years, and I've grown to love and appreciate Dunkin' Donuts for 13 years. I ordered the same drink (ice coffe) at another branch the same day (survey code: 36301 63257 1208 0956) and received it at a reasonable price. Perhaps the manager of this branch should be kept under a closer scrutiny to correct or replace this gentleman's behavior.
Sincerely,
John
Order three donuts stale. Never ever again! He knows you shouldn't have to microwave a donut!!
Atmosphere: 5
Service: 5
Delicious coffee and ice cream!!!
Atmosphere: 5
Food: 5
Service: 5
Items have around 40% markup from any other Dunkin Donuts I’ve been to, $5.00 for a plain bagel with cream cheese , lol no thanks
Fast, friendly, and comfortable. Decent menu with tasty items.
Atmosphere: 5
Food: 5
Service: 5
This is the first time I had Dunkin donuts. It was way better than I thought it would be! Coffee and loaded hash browns were SO good!!
Food: 5
Dunkin' donuts used to be pretty good The last few times the donuts have been stale they are definitely overpriced.
On their donuts and their to go beverages.
I can't say I won't go back because it's a convenience.
It would just be nice if they did not serve donuts that were so stale they were hard and they didn't charge almost $3 for a little thing of chocolate milk.
Restaurantji Recommends
Brendan was a great cashier, just very friendly overall!
Atmosphere: 2
Food: 3
Service: 5
Coffee was pretty good .. Not sure how they gave put someone our order if we did a mobile order because usually you have to give a name. But bathroom and main area was clean and Coffee was good so no complaints. They just had to remake our order
Atmosphere: 4
Food: 4
Service: 4
One of my kids favorite ahop for. Dunut and ice cream
Atmosphere: 5
Food: 5
Service: 5
Come here often to purchase breakfast sandwiches, coffees, donuts, etc. This time just ordered some breakfast sandwiches and donuts and asked to get a cup of water. We paid cash as well so they did not acquire any credit card fees. WOW… they wanted to charge me a dollar for the plastic cup that it comes in. It was justified that a bottled water cost two dollars and the plastic cup is what I’m paying for. I am sure sure the plastic cup was maybe $.10 They don’t even factor in that I purchased numerous other items How cheap can this business be? Could this place be any more stingy and cheap?! Sheesh.
They were out of waffle cones. Variety of ice cream was not great. Not even a good chocolate ! The service at this location is always extremely bad. The employees make you feel like you are inconveniencing them and stare at you strangely as you try to make a decision. We have tried twice after a beach day. We will not return.
Atmosphere: 1
Food: 2
Service: 1
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