Subway
2732 Niles Ave, St Joseph
(269) 983-7827
Recent Reviews
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The flies swarming around the place fill me with confidence!
Dumb coupon rule saying not able to work with pre-made sandwiches. Enjoy your 1 star!
The staff this afternoon was very welcoming carried a small conversation! Awesome service the young lady and gentleman was awesome ! Also food was so fresh it’s been a minute since having a good subway order made right ! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
This establishment was suppose to be open, I walked right in but there weren't any employees present. I tried calling out and even tried calling on the phone, no answer. Do I call it horrible service? I got zero service! Guess I'll have to go to Jimmy John's for my sandwich!
Atmosphere: 1
Food: 1
Service: 1
I’ve never posted a review before but what I witnessed today absolutely demands it.
I visited the St. Joseph, MI location and witnessed one of the most unprofessional, verbally abusive displays I’ve ever seen in the food service industry. A young woman was trying to use what appeared to be a valid coupon, and calmly asked the manager to explain why it wouldn’t work with her order. Instead of explaining, he repeatedly told her to “go read the sign,” while getting increasingly aggressive. From what I overheard, her order matched the terms clearly written on the coupon, but he refused to engage respectfully or clarify.
He then launched into a full-blown tirade mocking her, asking “Are you stupid?” and “Why can’t you read?” right in front of about seven customers.
During his rant, he was so distracted and angry that he started carelessly throwing food around behind the counter, including my sandwich, which he put in the wrong bag. The customer he was berating had to open the bag, check the order, and hand it back to me. He even threw multiple extra sandwiches into her bag without noticing.
She ended up crying in front of everyone, humiliated over something that should have been handled with basic respect. I felt awful for her and just left with my sandwich.
The manager loudly said, “Go to the Stevensville Subway then, they’ll say the same thing we’re owned by the same person.”
Well, I will go somewhere else. I used to visit this location weekly, but after witnessing this kind of abuse, I won’t be returning here or to Stevensville. No customer deserves to be treated like this. Completely unprofessional and unacceptable.
Atmosphere: 1
Food: 3
Service: 1
Katelyn was not friendly. Spoke without even looking up and making eye contact . Short and rude.
Why is she in CS? She doesn't belong helping the public
Atmosphere: 1
Food: 2
Service: 1
Is this place even open still? No signage on the door or anywhere on the building that this is a legit Subway. The door has been locked both times I've tried to go inside while seeing an open sign on the front window. Seems like a money laundering operation based on the maintenance, or lack thereof, on the outside. Both times I've visited there's been a man sitting in a white car, just idling. Definitely not a legitimate Subway.
Workers were neither rude or polite (not much of an issue).
Workers that handle the food wear gloves, but not hair/beard nets especially when they have very long hair and are leaning right over the food (a very big issue).
When portioning the food, it’s either too much of something and/or too little of something.
With that in mind, I would not recommend this place.
Atmosphere: 2
Food: 2
Service: 2
Says they are open till 10pm but when I got there at 6pm they were closed.
Skimpy on toppings!! Otherwise good 👍
Parking: Is not a big subway sign, just a white house with green shutters!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sandwich
Restaurantji Recommends
Most deals don't apply here. Gotta pay full inflation price
I found hair in my food the manger was very rude and disrespectful
Horrible dining experience. Staff was incredibly rude. Worst subway in Kansas!!
Atmosphere: 1
Food: 1
Service: 1
This subway is in a building that didn’t used to be a subway, and it could use some serious upgrades. The food and service themselves weren’t bad, but you could tell the employees were inexperienced. They need to do some work yo this place, and it would be a whole lot better.
Atmosphere: 1
Food: 5
Service: 3
Very professional
Atmosphere: 5
Food: 5
Service: 5
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