Only ordered a double quarter with cheese and a coke, literally had me waiting too long. Can't believe it took so long, parked on the side waiting for a burger. Wow. And I had to get it fixed bc they made it wrong. Such a terrible experience jyst passing through town
Kit
Alrighty this one's gonna be a long one so buckle up. I went in there got my food in just a few minutes after ordering, had everything I ordered, no complaints. Now, I'm a slow eater and so it took me some time to eat. What I saw happen is the issue because like I said when I ordered my food everything was fine. They were in a bit of a rush but they were still getting orders out in decent time that is until this lady, Jelly, decided to take charge. She started yelling out names in the back I could hear her from the lobby. Moving people around and stuff telling them to do things, and just like that nobody in the lobby was getting their food on time. I'm not talking it took an extra few minutes I mean people I saw weren't getting their food until 15-20 minutes after ordering. The number of cars hadn't suddenly increased or anything either there was a steady line no different then before the only difference was her.
Atmosphere: 1
Food: 1
Service: 1
Michael Bracy
me and my co-worker came here to get dinner after work it took them 5 minutes to make my food and 15 minutes to hand it to me people that came in the store after me were getting their food ahead of me my food was completely cold and so was my co-workers waiting and I literally had to grab my own cup behind the counter also the only reason we didn't demand a refund was there was a busload of kids that came in after basketball we ended up throwing out $35 worth of food instead of having an attitude in the store and the core reason for this the two screens on top of the menu tells you what's being served and what hasn't been served the what hasn't been served was not being cleared wasn't even showing new orders and wasn't even showing what was being prepared they were going completely based off receipts over the monitor they have for it they also messed up both our orders at the same time too absolutely zero coordination what coming in and going out manager was completely non-existent and every other McDonald's I've ever went to the manager is always checking the food going out I'm never returning to this McDonald's with a co-worker never again
Atmosphere: 1
Food: 1
Service: 1
Marc Kotenko
The slowest McDonald’s I’ve ever been to
Russell
The latte machine actually worked omg put that on your calendar
Atmosphere: 3
Food: 3
Service: 3
Lilly Suarez
Waited almost an hour to order food
Rocko
I'm a big fan of McDonald's especially local as Ronald McDonald looks more like my dad than the one I have. Great service. - Carly
Atmosphere: 5
Food: 5
Service: 5
Matt Jones
Clean quite environment with a very nice music selection if I don't say so my self the food was gold standard and the people were very friendly and patiently as I took my sweet time ordering ,the man in the yellow shirt (I didn't catch his name ) stood there with a smile and patiently waited for me to decide absolutely a wonderful experience iwill definitely return again
Atmosphere: 5
Food: 5
Service: 5
Julie Peasley
A little slow today.
Atmosphere: 3
Food: 4
Service: 2
Jay Mason
Food was old. Gross dried up egg sitting in warmer. Paid 2.00 extra to sub scramble. Prices are extremely high compared to other McDonald’s.
Dear Indian girl, don't yank food away from customers when giving it to them, especially ones that have been waiting in line for ten minutes.
Ariana Davis
I genuinely haven’t had a good experience here. Whether it’s old food or 15 minute wait on a drink and fry it’s just unenjoyable. I live and work near and I’ll continue to drive the 8 minutes to alma.
Atmosphere: 1
Food: 1
Service: 2
Starr Money
We asked for a large orange juice and the fist lady worker. A young lady got irritate with my boyfriend at the window and told me boyfriend (I'm not bout to argue back and forth over a large cup) clearly is was a small. It say it on the cup. He asked for a large orange juice and didn't give him what he had asked for but still tried to charge him for a large. Then the manager (male) came to the window yelling with a demanding and cold tone saying sir this is a large cause it's not a soda. I asked him to calm the tone mistakes happen. But he proceeded to get disrespectful just to finally see for himself he and the fist worker were indeed wrong. Unexceptable.
Atmosphere: 1
Food: 1
Service: 1
Dave Bacoccini
Worst McDonalds I have ever been to they are always out of certain items or one of there machines are down. The last 8 or 10 times we have been there we couldn’t get every thing we wanted for one reason or another. Had enough won’t be back
Only ordered a double quarter with cheese and a coke, literally had me waiting too long. Can't believe it took so long, parked on the side waiting for a burger. Wow. And I had to get it fixed bc they made it wrong. Such a terrible experience jyst passing through town
Alrighty this one's gonna be a long one so buckle up. I went in there got my food in just a few minutes after ordering, had everything I ordered, no complaints. Now, I'm a slow eater and so it took me some time to eat. What I saw happen is the issue because like I said when I ordered my food everything was fine. They were in a bit of a rush but they were still getting orders out in decent time that is until this lady, Jelly, decided to take charge. She started yelling out names in the back I could hear her from the lobby. Moving people around and stuff telling them to do things, and just like that nobody in the lobby was getting their food on time. I'm not talking it took an extra few minutes I mean people I saw weren't getting their food until 15-20 minutes after ordering. The number of cars hadn't suddenly increased or anything either there was a steady line no different then before the only difference was her.
Atmosphere: 1
Food: 1
Service: 1
me and my co-worker came here to get dinner after work it took them 5 minutes to make my food and 15 minutes to hand it to me people that came in the store after me were getting their food ahead of me my food was completely cold and so was my co-workers waiting and I literally had to grab my own cup behind the counter also the only reason we didn't demand a refund was there was a busload of kids that came in after basketball we ended up throwing out $35 worth of food instead of having an attitude in the store and the core reason for this the two screens on top of the menu tells you what's being served and what hasn't been served the what hasn't been served was not being cleared wasn't even showing new orders and wasn't even showing what was being prepared they were going completely based off receipts over the monitor they have for it they also messed up both our orders at the same time too absolutely zero coordination what coming in and going out manager was completely non-existent and every other McDonald's I've ever went to the manager is always checking the food going out I'm never returning to this McDonald's with a co-worker never again
Atmosphere: 1
Food: 1
Service: 1
The slowest McDonald’s I’ve ever been to
The latte machine actually worked omg put that on your calendar
Atmosphere: 3
Food: 3
Service: 3
Waited almost an hour to order food
I'm a big fan of McDonald's especially local as Ronald McDonald looks more like my dad than the one I have. Great service.
- Carly
Atmosphere: 5
Food: 5
Service: 5
Clean quite environment with a very nice music selection if I don't say so my self the food was gold standard and the people were very friendly and patiently as I took my sweet time ordering ,the man in the yellow shirt (I didn't catch his name ) stood there with a smile and patiently waited for me to decide absolutely a wonderful experience iwill definitely return again
Atmosphere: 5
Food: 5
Service: 5
A little slow today.
Atmosphere: 3
Food: 4
Service: 2
Food was old. Gross dried up egg sitting in warmer. Paid 2.00 extra to sub scramble. Prices are extremely high compared to other McDonald’s.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Morning shift is great.
Atmosphere: 1
Food: 1
Service: 1
Dear Indian girl, don't yank food away from customers when giving it to them, especially ones that have been waiting in line for ten minutes.
I genuinely haven’t had a good experience here. Whether it’s old food or 15 minute wait on a drink and fry it’s just unenjoyable.
I live and work near and I’ll continue to drive the 8 minutes to alma.
Atmosphere: 1
Food: 1
Service: 2
We asked for a large orange juice and the fist lady worker. A young lady got irritate with my boyfriend at the window and told me boyfriend (I'm not bout to argue back and forth over a large cup) clearly is was a small. It say it on the cup. He asked for a large orange juice and didn't give him what he had asked for but still tried to charge him for a large. Then the manager (male) came to the window yelling with a demanding and cold tone saying sir this is a large cause it's not a soda. I asked him to calm the tone mistakes happen. But he proceeded to get disrespectful just to finally see for himself he and the fist worker were indeed wrong. Unexceptable.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonalds I have ever been to they are always out of certain items or one of there machines are down. The last 8 or 10 times we have been there we couldn’t get every thing we wanted for one reason or another. Had enough won’t be back
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