KFC
502 E Michigan Ave, Saline
(734) 429-4350
Recent Reviews
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Nar was amazing! Excellent customer service skills & deserving of a raise in my opinion
Atmosphere: 5
Food: 5
Service: 4
Girl at the front counter was super sweet!
Atmosphere: 5
Food: 5
Service: 5
It's pointless to attempt to eat here. Last time they weren't open inside during midday, now today no extra crispy chicken available and none being prepared.
Atmosphere: 1
Food: 2
Service: 1
Walked into restaurant and was told pick up and drive through only.
Can't even sit down for a meal 😕
Service: 1
Went there this past Monday waited 30 minutes in line just to order finally got up to the window to pay gave my card to the girl. She gave it back. Then the general manager Amanda comes to the window and says they can’t find my order. What did I have told her what I ordered she then tells me that she needs my card to pay for it, and I explained that I already was charged and she claims that it did not go through then followed it up with it wasn’t charged for the correct order and that she promises that I wasn’t double charged and that she did a refund of the previous order to make matters even worse. My order still was incorrect when I got home and when I looked at my bank statement. I was in fact, double charged for two different orders on top of having to wait there in the window for an additional 15 minutes. She was very rude and showed very poor customer service. I went back there today to get a refund on her supposed day off the high school girl that is the assistant manager called her up and put us on speakerphone only to be told that it’s her day off and she’s not dealing with this right now and that I can come back tomorrow when she’s working and she’ll look into it. This place has got to have the worst management system, accompanied by additional staff that could care less about doing their job correctly. Leadership always comes from the top and the general manager Amanda should be the first one to be let go.
Atmosphere: 1
Food: 1
Service: 1
Just ordered a $9 lux box. The Avocado Ranch Crispy Chicken Burrito had rock hard chicken. Once I threw out that so called meat and put my regular crunchy taco inside the burrito shell, it was edible at least. Whoever thought of using that paper weight for that burrito should not be working in a restaurant. I know not going back to this KFC/Taco Bell won't hurt their business but I'm still not going back and I'm telling others of my horrible experience.
NO ONE SHOULD EAT THERE.
Atmosphere: 1
Food: 1
Service: 1
I went there at 5.45 and they said not enough people to work. I saw 6 people.
Just don't go here, this location is terrible.
Atmosphere: 1
Food: 1
Service: 1
Placed a mobile order and received confirmation it was ready for pick up. Came through the drive thru and the girl on the speaker said their system was down so she couldn’t take my order. I said that’s not a problem because I already ordered and paid online. She asked for my name on the order and said one moment, and within the same breath said that actually the fryers were down… this was at 7:45pm on a Monday.
Worst customer service experience ever.
Restaurantji Recommends
If I could give 0 stars I would.... I tried giving this place many chances and either my order was messed up, they were out of something or the food quality was absolutely terrible.
All the tables had food crumbs and soda spills on them. The restroom was a disaster.
Just moved to area and have been to this location a handful of times. They’ve been out of chicken twice, had cash registers down once, and another time would only take drive thru orders. Not to mention the staff is as unfriendly as it gets. Wanted to give benefit of the doubt but doesn’t seem to matter. Would not recommend.
KFC here is the Worst! Every time I get a chicken bowl they burn the chicken, it's black! Would not recommend this place!! Employees are rude!! Would rate it a zero out of five stars if I could!!
Great service, great food, and a clean environment! Would love to see them add 5am Taco Bell breakfast in the near future!
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