Subway
313 S State St, Sparta
(616) 887-1116
Recent Reviews
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When you place an order to a restaurant, whether it be a sit-down place or fast food, you don't expect just quality food, you expect quality service as well. I am pleasantly surprised to say I have been served the greatest customer service at this particular location. I ordered a "#6 The Boss" with double meat and left a message wondering how they were going to fit everything, and I asked if they could put any extra meatballs into a container. The staff was very friendly, and my order was handed to me only moments after reaching the window. When I got home, I noticed there was a handwritten message on the wrapper letting me know they did indeed fit everything into the sandwich. When I opened the wrapper, there was a second surprise waiting for me. Attached was a bag with a small cup with one meatball, with a smiley face drawn on the lid. This absolutely made my day and assured me that this location is the best around.
Thank you to the staff working tonight for making my night! I wish I would have asked for somebody's name so I could personally thank them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss
Great meatball sub! Fast drivethru..
Atmosphere: 5
Food: 5
Service: 5
Adam at the Sparta location was amazing - great service, friendliness and attention to our requests. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I have always been a fan of Subway, and I have always had a great experience with getting my food in the right order. And for the most part we order online, like we did today. But today when I got my food, it was terrible. Normal subs have the meat at the bottom for BLTs, but for sum crazy reason, I got mine with the meat on top, and I'm like what the heck. I know most people will say "flip it around" or " just eat it, what is the harm" I might be over dramatic, but I can't even look at like that.
Atmosphere: 2
Food: 1
Service: 2
Been in line for 20 min . & only 3 people was ahead of me . Then 2 of the workers just Disappear. Horrible Customer service . You’re gonna be waiting 45 min , before they even greet u . Worst Subway I ever Been to .
Atmosphere: 1
Food: 1
Service: 1
Clean facility and friendly service. The food seemed fresh, unlike other Subways I've been to.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
Ordered online an hour ahead for 11:30am have small lunch break. I was 4 min late and they hadn't even started. If you only have a little lunch break this isn't for you! And the sandwich was just thrown together for "speed sake".
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
It was relatively clean and the staff was friendly. Not the best subway location but by far not the worst
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
Excellent service! Matt helped me and went above and beyond! Really funny guy, and made the whole experience enjoyable! Definitely will be back! Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
I spent 70.00 on 4 subs 3 of them were meals. I usually get flat bread it's easier for me to chew and I don't choke on it. The store is miss managedthe workers were all over the place and not working well together. I got the same sub I always get the great garlic. The flat bread is not flat bread even though it's advertised as flat bread... it's their new wrap. One side of the wrap was hard as a rock. The amount of chicken on my sub was pathetic and the manager even re made my sandwich. The meat was small and there were large spaces with no meat at all. My sub was 15.00 plus the meal charge. Wow subway raise prices take away the good stuff and now take away the meat... sad because this is fast food I can actually eat and not get sick from. Also they only had 2 flavors of chips...
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Always good. Convenient location. Only thing is the jalapeños, sooo hot, would be nice if they had Tamed Jalapeños. Found out I am Gluten intolerant and Sparta Subway does not have Gluten free bread like many other Subways have. Sparta....you Really need to look into the Gluten free bread...it comes frozen!
Closed earlier then hours of closing. Went in at 8.45 hrs said closes at 9.30. All the open signs were on but doors locked and drive threw said they were closed.
Service: 1
Horrible customer service. Just horrible.
Atmosphere: 1
Food: 1
Service: 1
Somehow they don't know the difference between ham and turkey
The best
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