Bourbon Shores Bar and Grill

I cannot say enough good things about Tyler at Bourbons! From the moment we sat down, he went above and beyond to make our dining experience exceptional. Tyler was attentive, friendly, and incredibly knowledgeable about the menu. He made thoughtful recommendations that were absolutely perfect and checked in just the right amount to ensure we had everything we needed without ever feeling rushed.

His professionalism, charisma, and genuine care for his customers set him apart from any server I’ve ever had. He truly elevated our meal into an unforgettable experience

Atmosphere: 5

Food: 5

Service: 5

Last night my boyfriend and I decided to try this place as it was close to home and we pass it often. Once we got there the server asked for our drink order which was 2 titos with sprite. She asked tall or short to which we responded short. 2 talls were brought. No big deal though, we enjoyed our drinks and looked over the food menu. We went to order the broccoli cheddar bites, but our server kindly informed us that they were out. Also no big deal.

We proceeded to order food. My boyfriend ordered a bourbon melt with another drink and I had ordered chicken tenders. His bourbon melt came out first and we were told that the tenders would be out shortly as they take longer because they had to hand bread them. I figured I’d wait to get another drink until my food was out. Unfortunately, I didn’t have food or a drink the entire time my boyfriend ate his meal which was probably another 15 minutes. Once he finished, a different server came up and asked if we wanted to cash out. He had mentioned that we were still waiting on another order and she looked kind of shocked. She sent our original server back over who told us that she didn’t know what happened and someone must’ve taken them from the counter. She said they would have another order up in 3-4 minutes…. My boyfriend had a clear view of the food window and said from what he could see, not a single basket of tenders came out. On top of this, how can you make hand battered tenders in 3-4 minutes when we were just told they take while for that reason. Trying not to think too hard about it, another 10 minutes went by and they finally bring the tenders out. They looked extremely rushed and unappetizing. So unappetizing that my boyfriend refused to try them as well. I wish I took pictures because I honestly, without any exaggeration think those were the worst chicken tenders I have ever had. I had eaten less than half of the basket as they were soggy, chewy, and very oily. The server didn’t even ask how they were probably because of how much was left or how visually unappealing they were. We did watch her take them to the cook and show him (not sure what was said between them).

I typically never expect a meal or drink to be comped or discounted, however, this time I was kind of hoping for something other than “sorry for the wait” which is all we received. I was excited to try somewhere new, but I was highly disappointed with our experience. The place has some potential, but I truly think there are better alternatives nearby.

Atmosphere: 2

Food: 1

Service: 1

Pleasantly surprised for a Friday night gathering. Food was really good and hot from the kitchen, drinks were well poured and service was excellent. Will be back for Sunday football!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Steak Bites

Great staff and drinks ??

Atmosphere: 5

Food: 5

Service: 5

Great service

Atmosphere: 4

Food: 4

Service: 5

Went there for 1st time last night! Great service by Brittany, Alyssa and Autumn. Loved the teamwork!!!!! Great soup and Reuben! Keep up the great work!!!!!

Atmosphere: 5

Food: 4

Service: 5

Simple done right. The waitstaff and bartenders are great and attentive. I never had to flag one down to refresh my drink. No complaints over the food having tried their fish and chips once, and a burger with onion rings the other time. No complaints and plan to return soon!

Atmosphere: 3

Food: 4

Service: 5

Best burger I’ve had in months. Great bartender/server as well. Be back for sure.

Atmosphere: 4

Food: 5

Service: 5

Went there for 1st time last night! Great service by Brittany, Alyssa and Autumn. Loved the teamwork!!!!! Great soup and Reuben! Keep up the great work!!!!!

Atmosphere: 5

Food: 4

Service: 5

Do not attendBar Bango!!! Communication is lacking of processes and not clear to guest. Djs state you can use the gift cards and drink tickets in future which are written on the bingo paper but when presented to pay the manager advised it can’t be used because it was supposed to be a gift card. Also, instead of resolving the issue advised by the manager Erika that I would need to speak to the host from the company because they don’t know who won. (What?!??!). Asked to speak to the owner as we were the only one’s playing last week and talked to him about the change in nights. Rudely told “I don’t need you to speak to my owner!” But also told about my tone, all along just matching hers. Wow!!!

Edited to add the photos of my “dishonesty”! In which they were won on the Sunday before and I was using today. No dishonesty here.

Another update: stole the shower curtain?!?!! I didn’t even use the restroom in your facility and if I were to use one I’d have used the women’s restroom. Just adding to show that you’re being dishonest not I.

Atmosphere: 1

Food: 3

Service: 1

Do not attend Bar Bango!!! Or visit when the kind manager Erika is working. Communication is lacking of processes and not clear to guest. Djs state you can use the gift cards and drink tickets in future which are written on the bingo paper but when presented to pay the manager advised it can’t be used because it was supposed to be a gift card. Also, instead of resolving the issue advised by the manager Erika that I would need to speak to the host from the company because they don’t know who won. (What?!??!). Asked to speak to the owner as we were the only one’s playing last week and talked to him about the change in nights. Rudely told “I don’t need you to speak to my owner!” But also told about my tone, all along just matching hers. Wow!!!

I went on Saturday. The waitress (Tiffany) is the best from start to finish. Can’t wait to go back

Atmosphere: 5

Food: 5

Service: 5

For a small local bar the food is excellent and so is the service you received. The atmosphere makes you scared to walk in and glad to run out. I'm not accustomed to going into any place that advertises you not to wear your colors??
Which surprised me considering it's in a lower middle class neighborhood.
But the food is so good it's worth the risk.

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Sliders, Steak Bites

Average bar. Great for a quick stop after golf.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Sliders

We were pretty much ignored for 10 minutes so we left. Wasn't that busy either.

Atmosphere: 1

Service: 1