Charlie's Restaurant

Terrible, entitled owners kids, extremely unprofessional!!

Everything is always great. Great service, food. Quick and hot. Mimosas are wonderful too

Server was great....but the food....no
Great salad dressing though...
My wife enjoyed hers but zero seasoning....zero!
Mine was awful..fisherman platter..stay awayfrom the cocktail sauce!..won't be back but our Server made it tolerable.

Both my mother and I ordered breakfast it was really good. The Greeks were kind of lumpy we both ordered breakfast the scrambled eggs for seasoned really well and I thought they were really enjoyable my steak was a bit overcooked but it still was good. The only thing we had an issue with was the server did not ask for clarification for the turkey sausage for my mom's omelette and she wanted it on the side not in the omelette so it kind of ruined the taste for her. Also we were trying to see if this was the same restaurant as the one in Madison heights but we did receive a sharp answer and when I was researching it's the exact same font and everything as the stuff and Madison heights they even have the same menu. She never even let us ask the whole question.

We are visiting from out of town and decided to try a local restaurant. We are so glad we did! From the start the staff was so kind. Kelly and Ashley(I believe that was her name) were so amazing. They brought our son's food out first which was great because he was loving the attention from the staff! Our shrimp and gyro were so good and the shakes were huge! If we are ever in the area again I know where we can go!

This place is awesome! Always good food & awesome employees. It sucks to see people in there constantly trying to rip off the owner.. I’ve seen people multiple times try to get free food. Don’t take advantage of nice restaurants in this area, it’s such a shame.

The food was absolutely delicious! Every dish was full of flavor and cooked to perfection. The pita was fresh, soft, and paired perfectly with the soup and fries we ordered. Great portions, great taste, and overall a fantastic dining

Large servings, extensive menue. Quiet and fair prices.

Wish there was a way to put zero stars becuase this establishment is poorly run. To make a long story short...Order was for a grilled chicken wrap with bacon, extra onion. Well done fries. Upon delivery of the order, the waitress stated she put the order in incorrectly and the wrap was missing the bacon. She said she will bring a side of bacon. She was told the bacon needs to be inside the wrap so it was sent back to be made correctly. The second time the wrap came back without being grilled and the waitress said the cook rushed to remake the wrap so he did not grill it. The wrap was sent back to be grilled. The third time the fries were cold, probably the same fries from original plate. Manager refused to removed the item from the bill even though it was their fault it was made wrong twice and cold the third time. Manager was rude and yelling in front of the other patrons. After refusing to pay for the wrap and fries they called the police. The bill for the other person's meal was paid. They just needed to make it right and remove the wrap from the bill rather than call the police. This is not good business. This was my first visit and will be my last. Never setting foot in this place again.

Atmosphere: 1

Food: 1

Service: 1

Everyone writing bad reviews because ONE WOMAN’s Facebook post is appalling. This is someone’s business and livelihood. Please get a life and write reviews based on your own experience only.

I go here once a week and have had nothing but great experiences. One time my skillet was messed up, wrong meat added and they remade it correctly and comped my ENTIRE bill.

Remember there are 3 sides to every story. He said, she said, and the truth. I find it hard to believe the woman from FB is innocent in this case.

Please find something better to do than trying to ruin small local businesses.

Atmosphere: 5

Food: 5

Service: 5

Food has been fine going here, a little pricey though. But we went with our three little kids and another kids mom and her two kids. We were sat at a couple tables in the back. We were all settled and then some older ladies came and wanted our tables, so they made us get up and move all our stuff. Pain in the butt with 5 kids.

Atmosphere: 3

Food: 4

Service: 3

My wife and I go to this place a lot for breakfast love their hashbrowns with onions. Services is excellent.

Atmosphere: 5

Food: 5

Service: 5

New Owners Bad

Atmosphere: 1

Food: 1

Service: 1

When a customer complains to the owner regarding a complaint being waged, and then receiving a snarky smart ass comment from the guy at the counter, and the owner tells you that was good for you, because you're complaining about smart asses. The new manager is not as professional as the old. That's ok.... They won't be getting my return business after years. That managers attitude will degrade his business. Just depends on how many accept it as normal. I'll go elsewhere from now on. Word of mouth will have a small impact. Just wait until a customer has a complaint... Expect rude behavior.
Another time I order a gyro dinner. The bread was cut in half so the pita couldn't be rolled up or "taco style". I asked the waitress for a full piece of bread, uncut. She brings me out pita bread... Cut into quarters... Went from bad to worse. I ask to speak to the head of house, and she comes over not seeing any problem to then tell me that I'll be charged extra for the pita bread. I show a picture of what a gyro ? should look like and ask her what's different. Finally after the degrading treatment I reorder other food since I wasn't going to eat what I did not order. Customer service is terrible. Better not complain or they'll tell you how wrong you are. Peter, the former owner needs to be brought back. He knew how to run the restaurant professionally.

Atmosphere: 1

Food: 4

Service: 1

My wife and I sat down.
Then the face piercings and tattoo people working there creeps me out.
We walked out.
Lost my appetite