Jimmy John's
23118 Harper Ave, St Clair Shores
(586) 773-3550
Recent Reviews
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I had just walked in to place my order when one of the employees came in behind me and proceeded to belch very loudly in front of all the customers while returning to work. I asked to speak to the manager about it. When I asked her if the employees usually come into work belching out loud like that, she just said I’m not sure. I then asked for the corporate number and the store number and was told that they did not know. After carefully watching them prepare my food, I left and I proceeded to call corporate from my vehicle. I was told that I would have a call back within 24 hours so we shall see. This is pretty gross behavior for a place that serves food. Probably not returning to this location.
Atmosphere: 1
Food: 5
Service: 2
Toasting the sandwiches are a game changer.
Atmosphere: 5
Food: 5
Service: 5
it's so cool in here it's awesome and amazing and I like sandwich
Atmosphere: 5
Food: 5
Service: 5
The receipt says Dominic. No name tag. The rudest person Iv ever dealt with at a sandwich shop by far. Ordered 4 subs at 7:24pm 10-04-25 75$ in subs and she acted like I asked her to make 50 party platters. “You are really going to order that this late?” She wouldn’t respond to most things I said or asked. I kindly asked if was okay to wrap them in halves and she wouldn’t even respond. Just gave me the eyes. Then went back to her thing. She slammed down each sub as she passed them to the finish counter and guess what didn’t wrap them in halves. As usual the subs were great.
Service: 1
Definitely fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Ordered a club Lulu with provolone. Was told they were out of bacon. Asked what substitutions they would have. The girl didn’t know. Finally a coworker came over and said give her the cappicola ham. When I got home and looked at my receipt, I was charged for a turkey Tom and the addition of the ham. Also, no provolone on my sandwich. I went to their website and did a survey asking to be contacted. It’s been two weeks still haven’t heard from anybody. Don’t bother going to this place. Obviously, they don’t know what they’re doing and don’t care about customer service!!!
Why would they roll all the meat up like this I haven’t any idea. They have to know that this rolling of the meat will make it extremely hard to enjoy the sandwich unless you like a huge mess in your lap. Definitely doesn’t look like the menu but what ever does right. Just hard to eat! Most people just want what they pay for!
Atmosphere: 1
Food: 3
Service: 2
Ordered an unwich and it was moldy. All of the lettuce was brown and moldy. I can't believe they would even consider using it.
Food: 1
Be cautious if you order delivery from this location. Delivery was not fast, delivered to the wrong house, and placed on a porch in the rain. Called the store and spoke to the manager about it. Hopefully they can hire better drivers.
Very Good Nice and Clean!!! Keep up the good work!!!
Restaurantji Recommends
Decent food.
Atmosphere: 4
Food: 4
Service: 4
Great food and fast service , saved $ 2.00 with the app ?
Always incredibly fast
Atmosphere: 5
Food: 5
Service: 5
Very disappointed today…I ordered a Lil John Turkey Tom with ez peppers, added bacon and provolone…got extra peppers no bacon and no cheese ? and because they continue to drive with the bag upright the mayo and tomato juice pool at the bottom making the bread all soggy.
Food: 1
They make a pretty decent sandwich/Sub. Just not that personable! Sandwiches 5star, workers 4.00
Atmosphere: 4
Food: 4
Service: 4
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