KFC
28155 Harper Ave, St Clair Shores
(586) 334-4300
Recent Reviews
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Don't waste your time. This used to be a amazing location but not anymore. I waited over a hour for a couple items and they still got it wrong.
Atmosphere: 1
Food: 1
Service: 1
THIS PLACE IS ABSOLUTELY DISGUSTING!!!! For a place that has barely any customers idk how you can't perfect the one thing you're supposed to be good at. The chicken was disgusting, old and greasy. The mashed potatoes aren't even mixed 😂. How do you not have time to mix the potatoes.
Atmosphere: 1
Food: 1
Service: 3
Wow what a horrible experience picking up a delivery. It should not take half an hour for one order. This is rediculous.
I have never left a bad review in my life but this one is a must!!!!! I waited an hour and 15 minutes for my food...couldn't get help from any employees. It was ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
Just waited over 30 minutes in the drive thru line. This happens often at this location. It’s ridiculous!
Atmosphere: 2
Food: 3
Service: 1
The workers are rude to absolutely every customer that was in the waiting room.. each person had been there over 30 plus minutes including myself who had been waiting 45 minutes I got my food got home and it was the wrong order tried to call multiple times up to the store and nobody answered not to mention the phone was ringing off the hook while I was standing in the waiting area.. and not a single worker answered the phone..clearly I wasnt the only one with issues. This location is terrible.
Atmosphere: 1
Food: 1
Service: 1
Have 3 customers orders after we had already ordered....made us wait for more crispy chicken. .been here about 1/2 hour. Terrible service . They don't seem to care. Could have offered a discount on it..family bucket 8 pc, Cole slaw, mashed potatoes and biscuits extra crispy. Still waiting.
Service: 1
Was quite disappointed after ordering a carry out inside at the register it took almost 30 minutes for my order to be filled and when I got home I realized the biscuits were missing. After the extremely lengthy wait, I didn't think I should have to empty the bag and inspect the contents to make sure I got everything I ordered, but it appears that I was wrong. The wait was unacceptable and the missing item was extremely frustrating. This store has lost our business. Too bad because we enjoyed KFC in the past.
Atmosphere: 3
Food: 2
Service: 1
Will never go back service was awful. Not only did we have to wait 20 for wings and chicken tenders. They gave us the wrong wings and shorted our order. So unorganized.
Food: 2
Service: 1
Needs light out by drive thru speaker to read menu, but great crispy chicken sandwiches!!
Restaurantji Recommends
Quick, polite service. Order was correct, hot!
Atmosphere: 5
Food: 5
Service: 5
Fresh hot fast chicken. Hot wedges.
Atmosphere: 3
Food: 5
Service: 4
Door locked at 9pm
Atmosphere: 1
Food: 1
Service: 1
Great place for dinner or a snack
Atmosphere: 5
Food: 5
Service: 5
Food was typical KFC. What you would expect to get at any of the KFC locations. Felt the skin on the Thighs was a bit tough and not editable.
Reason for 2 stars - parking lot is horrible!! I’m not even exaggerating. You literally have to dodge holes and some you can’t with drive thru service! It’s honestly unacceptable. This needs to be Immediately addressed.
Atmosphere: 1
Food: 3
Service: 5
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