I had a terrible experience at this location on 8/16/25 at around 1pm in the afternoon.
I went to this location to redeem my birthday gift. When I arrived to the store it was a long drive thru line but the store was completely empty and there were two people working in the store.
No one greeted or even acknowledged us when we walked into the store even though the bell dinged. We walked in slowly, looked at the menu, walked to the counter and then to the register area where a caucasian male with long curly hair had been standing, working on fruit, filling trays and washing dishes.
He was a couple of feet from us but refused to acknowledge or look up to greet us.
The other person who was an african american female who stayed working the drive thru line.
My husband, son and I stood and waited for a little over five minutes and after still receiving no acknowledgement or greeting, we left to go to the Roseville location which was ABSOLUTELY AMAZING!
Atmosphere: 1
Food: 1
Service: 1
Incognito Jones
Better than tropical smoothie by far. I loved my experience all 3 times visited
Atmosphere: 5
Food: 5
Service: 5
Lil Pepper
I love smoothie king, but this particular location is run by what looks like 16 year olds and 9 times out of 10 my order is wrong, not fully blended, or I have to wait for my online order to be ready bc they’re too busy laughing and talking behind the counter. I get it, high school jobs are fun but I just want a smoothie blended correctly fr.
Deje Steel
I've been to 4 other so called smoothie stores. Non compare to this smoothie King. Staff is knowledgeable and respectful. It's a little further to drive but absolutely worth it.
Atmosphere: 5
Food: 5
Service: 5
Noelle Hagle
I have loved every experience going here! Kristen helped me most of the times and she is so helpful! I have a hard time deciding things and she always is there to steer me in the right direction for a smoothie I'll love! Thank you Kristen for making my day brighter and always showing up with patience and kindness!!!!
Shawntell Crawford
I frequent this location often and always order via mobile app. Sometimes I order well in advance, other times I’ll order via mobile app and pull directly into the drive thru. I do this to earn my points and use banked dollars. Well today, Kristin, chose to reprimand me regarding my arrival prior to the promised time on the app which was 15-20 minutes. There were absolutely zero cars in the entire parking lot which leads me to believe they weren’t busy. I informed Kristin that I didn’t think it would be an issue to pull right in after placing my order since it would have been the same wait time if I’d placed the order at the drive thru and waited. Kristin then took her sweet little time preparing my order, which gave the impression that I was being forced to “wait”. Now as a VP/Manager of a rather large institution who leads a team of employees to deliver EXCELLENT customer service to our deserving clients, this visit left me rather disappointed. In my opinion, the verbiage surrounding the promised time on the app was unnecessary as I didn’t give the impression that I was in a rush, nor were there any customers waiting. Kristin’s matter of fact demeanor almost forced me to no longer patronize this location, however the staff on the evening shift (when I typically visit) gives me faith in this location. So once again, I apologize Kristin for being an inconvenience to you and not meeting YOUR expectation. How dare I arrive sooner than the app promised my order to be ready. I guess I should have forgone utilizing the app and prepaying and instead just pulled up to the window to place my order, paid you, then waited for the same order. Hope your day gets better Kristin.
Ashley
Love this location!
sara ventimiglia
So disappointed with the staff/management. Every time I come to this location they're closed early. This was the last straw with this location today because I just had surgery and am unable to eat solid foods yet. When I got to the location at 8:35p when google says they close at 9p. Doors are locked, lights are off and staff is standing behind the counter. I run a business and would be having a discussion with my staff if they closed early habitually. I live less than 10 minutes from this location too! Thank goodness I'm so close because if I lived farter oh man I'd be livid. I love the smoothies but I'll never go back to this location if staff can't keep the hours posted on google.
Gjyzela Mecaj
It was our first time here, and they were very patient with us and all the questions we had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight, Angel Food
R R
The first few smoothies I got were amazing then the next three were all icier and icier every time. There’s no consistency here which is unfortunate because the first few I had were so good. I kept trying to give them another chance but I give up now.
I didn’t feel comfortable with the experience today in the drive through. The attendant treated me as if I had some type of disease she told back in the window and dropped my smoothie money and straw in my hand At this point I was so disappointed. If she does not like working with different people she should find another job
Atmosphere: 1
Food: 5
Service: 2
nicole Carey
Yummy! Good breakfast fast and friendly
Atmosphere: 5
Food: 5
Service: 5
PTG Leah
10/10 me and my boyfriend come here all the time we like regulars ? we love love love them smoothie bowls
Atmosphere: 5
Food: 5
Service: 5
Slapito Burke
Like the drive thru
Emily Moore
Incredible!!!!!! Lovely employees and delicious options have been a fan of this location since its opening! I recommend this place to everyone!
Wheelchair accessibility: It’s important to have accessible handicapped areas for your customers this always appreciated
I had a terrible experience at this location on 8/16/25 at around 1pm in the afternoon.
I went to this location to redeem my birthday gift. When I arrived to the store it was a long drive thru line but the store was completely empty and there were two people working in the store.
No one greeted or even acknowledged us when we walked into the store even though the bell dinged. We walked in slowly, looked at the menu, walked to the counter and then to the register area where a caucasian male with long curly hair had been standing, working on fruit, filling trays and washing dishes.
He was a couple of feet from us but refused to acknowledge or look up to greet us.
The other person who was an african american female who stayed working the drive thru line.
My husband, son and I stood and waited for a little over five minutes and after still receiving no acknowledgement or greeting, we left to go to the Roseville location which was ABSOLUTELY AMAZING!
Atmosphere: 1
Food: 1
Service: 1
Better than tropical smoothie by far. I loved my experience all 3 times visited
Atmosphere: 5
Food: 5
Service: 5
I love smoothie king, but this particular location is run by what looks like 16 year olds and 9 times out of 10 my order is wrong, not fully blended, or I have to wait for my online order to be ready bc they’re too busy laughing and talking behind the counter. I get it, high school jobs are fun but I just want a smoothie blended correctly fr.
I've been to 4 other so called smoothie stores. Non compare to this smoothie King. Staff is knowledgeable and respectful. It's a little further to drive but absolutely worth it.
Atmosphere: 5
Food: 5
Service: 5
I have loved every experience going here! Kristen helped me most of the times and she is so helpful! I have a hard time deciding things and she always is there to steer me in the right direction for a smoothie I'll love! Thank you Kristen for making my day brighter and always showing up with patience and kindness!!!!
I frequent this location often and always order via mobile app. Sometimes I order well in advance, other times I’ll order via mobile app and pull directly into the drive thru. I do this to earn my points and use banked dollars. Well today, Kristin, chose to reprimand me regarding my arrival prior to the promised time on the app which was 15-20 minutes. There were absolutely zero cars in the entire parking lot which leads me to believe they weren’t busy. I informed Kristin that I didn’t think it would be an issue to pull right in after placing my order since it would have been the same wait time if I’d placed the order at the drive thru and waited. Kristin then took her sweet little time preparing my order, which gave the impression that I was being forced to “wait”. Now as a VP/Manager of a rather large institution who leads a team of employees to deliver EXCELLENT customer service to our deserving clients, this visit left me rather disappointed. In my opinion, the verbiage surrounding the promised time on the app was unnecessary as I didn’t give the impression that I was in a rush, nor were there any customers waiting. Kristin’s matter of fact demeanor almost forced me to no longer patronize this location, however the staff on the evening shift (when I typically visit) gives me faith in this location. So once again, I apologize Kristin for being an inconvenience to you and not meeting YOUR expectation. How dare I arrive sooner than the app promised my order to be ready. I guess I should have forgone utilizing the app and prepaying and instead just pulled up to the window to place my order, paid you, then waited for the same order. Hope your day gets better Kristin.
Love this location!
So disappointed with the staff/management. Every time I come to this location they're closed early. This was the last straw with this location today because I just had surgery and am unable to eat solid foods yet. When I got to the location at 8:35p when google says they close at 9p. Doors are locked, lights are off and staff is standing behind the counter. I run a business and would be having a discussion with my staff if they closed early habitually. I live less than 10 minutes from this location too! Thank goodness I'm so close because if I lived farter oh man I'd be livid. I love the smoothies but I'll never go back to this location if staff can't keep the hours posted on google.
It was our first time here, and they were very patient with us and all the questions we had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight, Angel Food
The first few smoothies I got were amazing then the next three were all icier and icier every time. There’s no consistency here which is unfortunate because the first few I had were so good. I kept trying to give them another chance but I give up now.
Atmosphere: 5
Food: 2
Service: 4
Restaurantji Recommends
I didn’t feel comfortable with the experience today in the drive through. The attendant treated me as if I had some type of disease she told back in the window and dropped my smoothie money and straw in my hand At this point I was so disappointed. If she does not like working with different people she should find another job
Atmosphere: 1
Food: 5
Service: 2
Yummy! Good breakfast fast and friendly
Atmosphere: 5
Food: 5
Service: 5
10/10 me and my boyfriend come here all the time we like regulars ? we love love love them smoothie bowls
Atmosphere: 5
Food: 5
Service: 5
Like the drive thru
Incredible!!!!!! Lovely employees and delicious options have been a fan of this location since its opening! I recommend this place to everyone!
Wheelchair accessibility: It’s important to have accessible handicapped areas for your customers this always appreciated
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Impact
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