Tim Hortons
28101 Harper Ave, St Clair Shores
(586) 777-7880
Recent Reviews
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I just want to say that I appreciate Tim Hortons for their quality foods and drinks. But the employees that work the window, especially the one with the dyed red Afro puff. There's a few rude window workers that provides poor service. Perhaps corporate needs to make a surprise appearance. I asked for senior discount after my order, that was not applied. When I got to the window to pay for it, the cashier lied and said it was applied. But it was not once I asked and looked at my receipt. So I went inside, to the Manager who is very kind as she is always kind when she works the window. Then I had another person come up and to rudely say well it’s only 30 cents. Okay but if Tim Hortons offers senior discount, who are you to deny it for the seniors. Do better in hiring. They should be thankful to have a job.
Atmosphere: 1
Food: 5
Service: 1
only focuses on drive thru, took 20 mins to even order when it was just us in line
Atmosphere: 1
Food: 5
Service: 1
Gave me wrong amount of tim bits girl on the speaker was rushing me to order everytime I said just a second shed say is that all, are you done, would you like anything else back to back right as or after i said just a second 4 times so I could see what different tim bites my sister wanted she was literally in the car with me dont work customer service if youre gonna do that its not cool.
Atmosphere: 2
Food: 3
Service: 1
I had not been to Tim Hortons in a while, this was my first time at this location. I went to the drive thru, it was not busy. My breakfast wrap was good and my cappuccino was delicious.
Atmosphere: 4
Food: 4
Service: 5
First thing I noticed was everything was all busted in the drive thru I get accidents happen but fix it got damn. But I wouldn't even be posting this if my coffee had the espresso I paid for in it. Paid for 2 shots and there isnt one in this cup. Would have usually turned around but did not have the time. Might of tried to look past that but last but not least the woman working drive thru literally snapped on me when she asked me to repeat the coffee order. I was half way thru repeating myself as she sternly says I ALREADY GOT THAT. I said oh ok I apologize and she asked me to repeat the food portion. 10 out of 10 would not recommend. This is my first time ever suggesting this but go to the one on gratiot. They at least give you the 4 dollars in espresso. Not just a sugary watered down coffee. Will not spend a dime here again.
Atmosphere: 1
Food: 1
Service: 1
Sadly - I was told Tim Hortons no longer carries the tuna sandwich! Is this true?
Atmosphere: 4
Food: 4
Service: 4
Great coffee, friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Better off getting a coffee from 7 eleven
Food is disgusting and just thrown together.
Food: 1
friendly, coffee hot made just the way I like it
Atmosphere: 4
Food: 5
Service: 5
Rude staff. Not even one hello. Lady that gave me my food just plopped it on the counter and walked away. I had to ask if it was my order. Food was mid. Not coming here again.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Leaving used cigarettes on the counter is a really nasty move to make. Super gross 🤢.
Atmosphere: 1
Food: 1
Service: 1
The customer service isn’t good , the accuracy of my order isn’t right , and I asked for a medium Carmel latte they gave me a different size and added soooo much Carmel like why I don’t want your whole bottle of Carmel sauce 🤦🏾♀️ I just want a Carmel latte
Atmosphere: 2
Food: 2
Service: 2
Worst Mother’s Day breakfasts by far - not even the manager had any concern for the quality of service regardless of the moms being celebrated
Atmosphere: 1
Food: 4
Service: 1
Absolutely horrible service!! The food was undercooked, I asked for my recipe because I was told to go wait in a front parking spot, I was given a horrible attitude and said they need the recipe so she refused to give me a recipe. Than as the employee is coming outside with customers food and dropped several orders on the ground!!!
Atmosphere: 1
Food: 2
Service: 1
Alicia mad sure to make my order right and loved her attention to detail . Gotta love getting the hazelnut frappe with almond milk . Soo yummy :)
Atmosphere: 5
Food: 5
Service: 5
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