Arby's
39540 Van Dyke Ave, Sterling Heights
(586) 446-4607
Recent Reviews
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I stood in lobby about 12:40pm on 12/09/25 and listened to the staff talk bad about people. Two employees looked right at me and ignored me. I saw the manager come around the corner look at me and go back where she came from. I never eat fast food but because I was hungry and no time I figured this would be the healthiest choice of the local options. After seeing the behavior and racist remarks towards whites I choose to go to Mc Donald's. I wasnt going to leave a review on this issue but after getting to work and discussing what my experience was with others... I heard similar stories. I bet this particular store sales are down compared to other local competitors.
Atmosphere: 1
Service: 1
The service here is consistently terrible. Bad attitudes, move like they are on vacation (currently waiting for my food 10+ minutes no one else here or in drive thru, 4pm watching my food get cold), not enough workers and the ones they have couldn’t care less.
Edit: After getting the food home, a 3 minute drive away, the fries were so cold they couldn’t have been made in the last hour, the bun was stale and about a third of the usually pink roast beef is sickening shade of grey/green.
Atmosphere: 3
Food: 1
Service: 1
I paid for 3 piece potatoes, but I only got two.
Can't see large vans in the drive thru line. Have to walk inside to get service.
Atmosphere: 1
Food: 3
Service: 1
Got a roast beef gyro & regular gyro for my dad.Had bone in it. He is 82 years old & hurt his mouth. Also got 2 fries & 2 roast beef & cheddars. I live 5 min away and everything was cold!!!
Atmosphere: 2
Food: 1
Service: 2
The people at the Arby's near me was really mean to me & Not giving me the right money back? With my food & Milk Shake & the Milk Shake was way to much money $4 me & my cousins & Aunt will not come anymore to here. Mike Shake needs to be $2 or less. Read this😠
Service: 1
Wasn't the worst trip to Arby's and they hooked my sandwich up! LOADED down with more roast beef than my last GF!
Atmosphere: 4
Food: 5
Service: 5
drove 7 miles to get there. the store was still open for 30 minutes.... I went to order and the girl said we don't have any roast beef or fries... I said what do you have and she said pretty much nothing 🤔.
Had the best customer service experience when i went through the drive through around 3:30 pm today. Polite, helpful, patient, professional. Thank you sir!
Atmosphere: 5
Food: 5
Service: 5
I went in here a couple days ago because the line was so long at the drive-thru. There was one person working - he said everybody else didn't show up but that he really appreciated my patience. He was able to get my order out while making everybody else's order all at the same time. I'm not sure what his name was but that guy was working his tail off and keeping that place going solo. Give that guy a raise.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I get food here very frequently, the crew that works the day shift during the week is awesome, the manager they got running it is super nice and clearly knows how to manage a crew well. My favorite place to get a quick lunch
Atmosphere: 5
Food: 5
Service: 5
Potato cakes forever!
Atmosphere: 5
Food: 5
Service: 5
Fresh and hot 🔥🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
This Arbys was so something. I went there and the employees threw my anime pillow around and started raising the prices for my friend Jaxon Thomas because they thought we did something bad. Every time I give something too the employee, they get mad and scan it while smashing the counter and cash register. The employees also threw a roast beef sandwich that had saliva in it with a turkey sandwich to my friend. Im dissapointed.
Atmosphere: 1
Food: 1
Service: 1
There was no one in the restaurant and one car in front of me in the drive through. I was asked to pull ahead, and they would bring out my arby's roast beef sandwich. The one thing they're known for and it took them ten minutes to bring out a plain roast beef sandwich.
Atmosphere: 1
Food: 4
Service: 1
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