Not only was the cashier working the drive thru very nasty (attitude), she was rude, rolling eyes and irritated that she was dealing with customers, she also gave me the wrong order. What she did give me was very greasy and fishy in odor. It was so disgusting, I had to throw it all away and call the store. The manager said he would "hook me up", butill never trust them again. I didnt even bother going back for my money because at the rate theyre going, theyll need it more than me!! heavy on the NEVER AGAIN!! Food is not cheap anywhere these days. Take better care of paying customers if you want a thriving business or youll be gone soon!
Atmosphere: 1
Food: 1
Service: 1
The Artful Force
Always good and fresh! Until about a week ago. Out of ALL the years, I've been going to this location, I've NEVER been served room-temperature food. That's why I go there. And why do we have to ask for plastic ware when you order coleslaw? It should be automatically given.Make sure you request it freshly cooked!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Wings
Nicole H
Everytime I have got food from here it has been good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Wings
Vita Fortman
This food was over cooked in dirty grease. It's salty and the wait was long.
Food: 1
Service: 1
Eleanor Abuel
Put me in hold for 10mins and hang up after ?
Velvet Myles
This place is terrible, the last time I went there I said I would never go again, they did not give me coleslaw and the food was not good. The slim lady with the blonde hair throws her hair around over the food and she has a rude attitude. The lemonade taste like medicine please close if you have to have anyone working there jut to stay open.
Maria Gales
This restaurant sucks.If there is zero star this is their rating..I called my order at 3:27 pm.I came to this place at 4:05 pm.I approached the cashier 3x coz people that came after me got their order except me.I finally got my order at 4:51 pm free2 piece chicken because I waited over an hour.What a compensation.These workers has no communication at all.I am so upset.This place so bad.Not ordering again!!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whole Wings
Amanda Hayes
The woman at the counter was very nice but the food was terrible. The fish was not cooked properly and the coselaw was forgotten for my combo. No silverware was provided and had to ask for sauce. Didnt seem like anybody took their job there seriuosly. Wouldnt recomend this particular Captain Jays.
Atmosphere: 1
Food: 1
Service: 1
By Izzca
The slowest drivethru ever. Waited like 20 minutes just to order and the another 20 minutes at the window after I paid before the food was ready. No apologies for the 40 minute wait at all. They act like nothing happened. Do yourself a favor, don't go there unless you like to waste about an hour of your time for some chicken. Believe me, it's really not worth it.
Atmosphere: 1
Food: 3
Service: 1
Absolutely Tamara
So I ordered some chicken here. Before I pulled off, I tried the chicken….it had a burnt taste and it was fried hard. I’m not going to return to this location.
If they got dreads they slow. The cooks are back there play, talking, just not professional. Please do not order from
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whole Wings
Talleacci M.
This the 3rd time I have come here and something was wrong this time my fries was cold and I had no lemon pepper on my meal and I specifically ask for some. I am never coming bac to this establishment ever. And I'm gonna recommend Noone else goes here either. Captain jays on Van dyke
Imad Nameer
The worst experience ever for junk dirty food. The worst think you face in this place is an old drunk woman called Megan . She can’t spell the name of foods because of her drunk condition.
Atmosphere: 1
Food: 1
Service: 1
Cassidy Benard
We got a 15 piece wing dings and a 5 piece of legs and thighs. The picture is the wing dings. The seasoning was pretty good but I was expecting it to be a sauce on it since it was a little dry without some buffalo sauce. Overall it’s a little expensive but tasted good and the workers were very nice. Bathroom mirror definitely should be cleaned.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
John Willis
THEY DONT EVEN DESERVE 1 star! I only ordered 10 whole wings !!!! It took 35 minutes to get my food. No one else was in the drive thru and the inside was empty. Not only was I late to work but no one apologized or acknowledged that I was in line for so long and inquired on what I ordered. The lady who took my order came to the window after a woman was counting cash and didn’t speak to me at all or ask what I had after sitting for 20 minutes. All to find out my food had BEEEEEEN ready and was sitting with the container opened. The lady was on her phone with the gloves on and then prepare my food . Closed the lid and then handed me my food with an attitude . I will NEVERRRR GO BACK. I was angry to tears !!! I was so mad
Not only was the cashier working the drive thru very nasty (attitude), she was rude, rolling eyes and irritated that she was dealing with customers, she also gave me the wrong order. What she did give me was very greasy and fishy in odor. It was so disgusting, I had to throw it all away and call the store. The manager said he would "hook me up", butill never trust them again. I didnt even bother going back for my money because at the rate theyre going, theyll need it more than me!! heavy on the NEVER AGAIN!! Food is not cheap anywhere these days. Take better care of paying customers if you want a thriving business or youll be gone soon!
Atmosphere: 1
Food: 1
Service: 1
Always good and fresh! Until about a week ago. Out of ALL the years, I've been going to this location, I've NEVER been served room-temperature food. That's why I go there. And why do we have to ask for plastic ware when you order coleslaw? It should be automatically given.Make sure you request it freshly cooked!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Wings
Everytime I have got food from here it has been good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Wings
This food was over cooked in dirty grease. It's salty and the wait was long.
Food: 1
Service: 1
Put me in hold for 10mins and hang up after ?
This place is terrible, the last time I went there I said I would never go again, they did not give me coleslaw and the food was not good. The slim lady with the blonde hair throws her hair around over the food and she has a rude attitude. The lemonade taste like medicine please close if you have to have anyone working there jut to stay open.
This restaurant sucks.If there is zero star this is their rating..I called my order at 3:27 pm.I came to this place at 4:05 pm.I approached the cashier 3x coz people that came after me got their order except me.I finally got my order at 4:51 pm free2 piece chicken because I waited over an hour.What a compensation.These workers has no communication at all.I am so upset.This place so bad.Not ordering again!!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whole Wings
The woman at the counter was very nice but the food was terrible. The fish was not cooked properly and the coselaw was forgotten for my combo. No silverware was provided and had to ask for sauce. Didnt seem like anybody took their job there seriuosly. Wouldnt recomend this particular Captain Jays.
Atmosphere: 1
Food: 1
Service: 1
The slowest drivethru ever. Waited like 20 minutes just to order and the another 20 minutes at the window after I paid before the food was ready. No apologies for the 40 minute wait at all. They act like nothing happened. Do yourself a favor, don't go there unless you like to waste about an hour of your time for some chicken. Believe me, it's really not worth it.
Atmosphere: 1
Food: 3
Service: 1
So I ordered some chicken here. Before I pulled off, I tried the chicken….it had a burnt taste and it was fried hard. I’m not going to return to this location.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
If they got dreads they slow. The cooks are back there play, talking, just not professional. Please do not order from
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whole Wings
This the 3rd time I have come here and something was wrong this time my fries was cold and I had no lemon pepper on my meal and I specifically ask for some. I am never coming bac to this establishment ever. And I'm gonna recommend Noone else goes here either. Captain jays on Van dyke
The worst experience ever for junk dirty food. The worst think you face in this place is an old drunk woman called Megan . She can’t spell the name of foods because of her drunk condition.
Atmosphere: 1
Food: 1
Service: 1
We got a 15 piece wing dings and a 5 piece of legs and thighs. The picture is the wing dings. The seasoning was pretty good but I was expecting it to be a sauce on it since it was a little dry without some buffalo sauce. Overall it’s a little expensive but tasted good and the workers were very nice. Bathroom mirror definitely should be cleaned.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
THEY DONT EVEN DESERVE 1 star! I only ordered 10 whole wings !!!! It took 35 minutes to get my food. No one else was in the drive thru and the inside was empty. Not only was I late to work but no one apologized or acknowledged that I was in line for so long and inquired on what I ordered. The lady who took my order came to the window after a woman was counting cash and didn’t speak to me at all or ask what I had after sitting for 20 minutes. All to find out my food had BEEEEEEN ready and was sitting with the container opened. The lady was on her phone with the gloves on and then prepare my food . Closed the lid and then handed me my food with an attitude . I will NEVERRRR GO BACK. I was angry to tears !!! I was so mad
Recommended dishes: Wings