Dairy Queen Grill & Chill

Assembly Plant, 38111 Van Dyke Ave, Sterling Heights
(586) 268-6900

Recent Reviews

Doua Chi Lee

Garbage asz employees. I thought it was fast food for the assembly plant!!! Instead you waiting 20-30 mins for people who forget everything. It's 6/1/2023 @10:58 am order ID AAAS6LKAACB6 #78. After taking my order girl # 1 calcasian girl said there was no more bananas they all went bad for my bananasplit i orderd. So she made me a Brookie instead. I ordered Double bacon cheeseburger meal with queso cheese on side girl #2 African American girl for gets everything about my order after being told 3 times. I Asked for no tomato extra pickles she hands me food and i ask her again. she tells me she for got extra pickles, After she hands me pickles she asked if I needed anything else I asked where is my queso cheese she tells me she for got. She walks back while I'm watching her 5 mins later she tells me she for got to give me my queso again. I don't know if #2 is high or Incompetent but she brought me queso. I tell her the Caucasian girl also forgot my drink she makes a fuss. I go to sit down to eat and by this time everything is cold even the cheese she just handed to me from possibly the fridge smh GARBAGE!

Atmosphere: 1

Food: 1

Service: 1

Michael Laesch

Ordered online without knowing it’s NOT open to the public, they took my money and wouldn’t answer the phone to refund my money.

Mo M

Why would it not be put in the details that this is NOT open to the public?! So stupid…

Mukul Chakravarthy

Please Include in the description or in the title that this is only open for Assembly plant employees only

Big 40s

Terrible service, lazy workers an when you get ready to place a order they put sum stoopid look on their face as if they’re so tired of being at work. Plz fire the associate that was on shift at Dairy Queen Thursday March 30, 2023

Jonathon Palazzolo

Why is this Dairy Queen listed for the public if it is located within a private facility?

Monique H.

Worst service ever! Serves cold food, and staff gets smart with you when you ask about your order. Very rude for no reason. Smallest chicken strips I've ever seen in my life and they were cold

DeJohn Tripp

The line was out the door. It’s hot and everyone is sweating. I placed my order 15 mins before and it came out hot after a little while. This lady made this burger so well. I know it can’t always look like this but when I get her name I’m putting it in this review!

andrew moutinho

Franchisee either doesn't know or doesn't care how poorly these restaurants are ran, I've had everything from employees quitting mid order, to random closures, out of simple products, and old stale foodCalled to complain, emailed, etc nothing is ever done about it.

Woodsman

Make sure they hand you fresh food because they do hand you food from day before even cold just saying

Meme Wilson

I waited 30 mins for a 4piece chicken tender today, ordered at 5:23 & didn't get my food until 5:58!! Pink haired woman is extremely rude and unprofessional, she got mad and threw my sauce on the counter because I asked for ranch & she gave me honey mustard! Service sucks!!!!

Solomon Bode

The location is very good, the food is flavorful and tasty, and the customer service is very nice!

George Richardson

Place is always sold out of or doesn't even carry what is advertised on their menu board. Service is lacking and down right poor the largest part of the time. Just because this store is isolated within a secured automobile assembly plant, doesn't mean this DQ has got to be so lousy!

Huab Official Vlogging Channel

Love dairy queen. Got the best ice creams...

Nancy C.

If I could give less than 1 star I would. Employees handing food out at drive thru window and other employees i saw did not have their masks over their noses. Covid is spread just as easily from nose as from mouth. This is a disrespectful/dangerous way to operate a business during a pandemic that isn't improving because of this lackadaisical and disregard to other employees and customers safety. Shame on the management for not making sure all employees are adhering to safe mask wearing. I will not return here even after the pandemic is over. I was scared to eat my exposed/open ice cream cone.

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