IHOP

13785 Lakeside Cir, Sterling Heights
(586) 566-5554

Recent Reviews

Marie-Jose Kahwaji

went there for brunch. service extremely slow, they forgot serveral items in our order all tables around us were dirty and not cleaned for the whole time we were there. clearly understaffed! and i see similar reviews were written a year ago so it means management is aware and not doing anything about it

Atmosphere: 2

Food: 2

Service: 1

Sawyer Veihl

Felt like no one was working sat at table for 8 min no one came by to give us water or anything. Decided that we would just get a doughnut from Krispy Kreme instead. I was in a hurry, and I'm sure that's skewing my opinion, but you can't let your table sit through 10 min without even bringing water or saying we're short staffed or anything.

Atmosphere: 2

Service: 2

Lisa Clark

Wheelchair accessibility: Lots of room.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Banana French Toast

KNP

God forbid you get seated near the restrooms/ kitchen.. all you will hear is the annoying bell ringing NONSTOP for the entirety of your visit. Can yall turn that off? I understand the need for that during off-times/ days but on a SUNDAY MORNING where the dining room is packed?? Why is it on? So annoying to hear that bell ringing so loudly every 10 seconds (quite literally).Our waitress, Desiree? I think was her name- was great, but geez that ringing was annoying.also sounded like they were having an issue with the hosts seating too many customers in a waitress's’ “area”. Maybe some hiring needs to happen so that the staff is not too overwhelmed..

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Pancake Combo, Strawberry

Edisa Jahaj

How is this location still in business????

Atmosphere: 1

Food: 1

Service: 1

Nadia Berry

just unbelievable not even busy to say bad service just overall bad

Atmosphere: 1

Food: 1

Service: 1

Deena Berry

I don't know which was worse, the service or the food.

Atmosphere: 2

Food: 1

Service: 1

Bebe St Juste

So the atmosphere is ihop. It was clean no problems there. The food was ok the only problem was my kids and I having been going to ihop for like over 15 years and someone always gets broccoli and it was literally cooked so much it looked like spinach they said it was sautéed in garlic butter. Just stick to steamed please. And add for service the waitress was nice but it took forever for everything. I had to order a refill and asked for her to bring 2 at a time because I knew it would take forever to get another. I think it was like 2 waitresses one for one side of the room and one for the otherParking: Plenty of handicap parkingKid-friendliness: They are kids friendly they just didn't give my son a kid menu with the crayons this time.Wheelchair accessibility: Yes and plenty of parking as if they only expect handicaps to come in.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Pancake Combo, French Toast and a Side

Jason Hughes

Not the best. Scrambled eggs were dry. Potatoes were decent. Took awhile to get our food and was not hot.And had to hit a bathroom within 10 minutes of leaving, if you know what I mean.

Atmosphere: 4

Food: 3

Service: 4

El T BLANCO

So I was at the location earlier today. Iwas just trying to have a simple meal.Was having an amazing day. There was aStaff member or a waitress. And theAfrican american older woman aboutmaybe 40 years old, takes the menu'sout of the younger white waitresseshand and took it out of her hand andthrew it a different table. By this time l'mgetting names. The African american girl who seemed tobe instigating the other waitress whowas younger calling her all sorts ofverbal abusive laungue not appropriatefor my Google. Then ! hear them fromthe back it was clearly the older Africanamerican lady started yelling louder andlouder and got another staff member toganged up with her agenst this poor younggirl. Who was acting so calm and held ittoghter. I wouldn't of been able to.... The girl who seemed tobe instigating the other waitress whowas younger calling her all sorts ofverbal abusive laungue not appropriatefor my Google. Then I hear them fthe back it wad clearly the older Africanamerican lady started yelling louder andlouder and got another staff member togame up with her agenst this poor younggirl. Who was acting so calm and held ittoghter. I wouldn't of been able to.....wellthey made the younger white girl leavand the older African american lady Istillsay serving? She started it. Never goinghere ever. I'm calling the better businessBureau.

Atmosphere: 1

Food: 1

Service: 1

Emily Guastella

Kids do NOT eat free after 4pm with purchase of adult meal. & the coffee is horrible for almost $4. Place was nearly empty for a reason!

Atmosphere: 1

Food: 2

Service: 4

luz pava

Good food , good service.

Atmosphere: 5

Food: 5

Service: 5

Demon Blade

Don't doordash

Atmosphere: 1

Food: 1

Service: 1

Brett Stanfield

The bathrooms were dirty as well as the restaurant. Long wait to be seated even though there were plenty of open clean tables. We ended up

Atmosphere: 1

Service: 2

Coe Teezee

The food wasn't terrible, it was just ok.My eggs were overcooked, and they just slapped some slices of cheese on top (which was melting on its way to our table). The blueberry pancakes were good with the blueberry syrup. My hash browns were kinda chewy but fairly edible, I guess. LolThe turkey sausage wasn't that bad.My son enjoyed his buttermilk pancakes.But what made our experience worthwhile was the service!Our server, STEPHANIE, was exceptional! She was kind, friendly, and attentive. Even other servers checked on us as they walked by. Even though the food was "just ok" (and like I said, it wasn't terrible), the swift, friendly, professional service made up for it.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Mexican Tres Leches Pancakes

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