Jets is great Detroit-style pizza. The BBQ chicken with onion and bacon is so good, and they have slices as a bonus.
Atmosphere: 4
Food: 5
Service: 5
Nicholas Bodell
There a plenty of jets to go to. DO NOT GO HERE. they are beyond disrespectful and take advantage of their customers. Yesterday was Valentine’s Day. I ordered one bread at 5 pm. Went there at 6 to pick it up. Gave them a full hour until I arrived. I knew It would be busy. Waited my time in line. By the time I get to the front my entire winter coat reeked like toxic oven vent air. Clearly they don’t clean the ovens or vents there. Guy at the front tells me it’s gonna be another 20-30 mins. (It’s already been one hour). I come back 30 mins later get to the front and the guys again says “yeaaa it’s not ready still about 20 more mins” so then I just asked for a refund and he ignored me so I left. I called today to speak with a manger. ( I got some disrespectful kid who does not need to be working there after today) REFUSED to listen to me. Displayed zero care or professionalism. And basically told me sorry that happened what do you want me to do about it ? Argumentative and combative employee making a situation ten times worse for an innocent customer who just wanted a single jet bread yesterday. It doesn’t take a genius to give customer service and have a customer helped for a bad experience and their money taken from them with out the food they paid for and denied being helped or accommodated for. Can’t even trust ordering food here now they’ll probably spit in the food or contaminate food because how nasty this young man was on the phone I would never ever trust anything from this location ever again. I asked to speak to a real manger or owner. He refused. Said the owner lives out of the country lmaooo like now we’re lying to customers tooo. Idk just seems like a complete joke over a 11 dollar jet bread because your staff are miserable teenagers who don’t wanna do their jobs. I will deter everyone away from jets pizza and I’m done ordering from the company period. How dare you treat a paying loyal customer that way
Atmosphere: 1
Food: 1
Service: 1
Greg Bardy Jr
Kid-friendliness: There is sitting for a family if you choose, but this place mostly runs on delivery and order and pickup
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Boneless Chicken, Detroit-Style Deep Dish, BBQ Chicken
Kyle Kellogg
It was amazing that the BBQ Chicken 🐔 Pizza 🍕 was so good. Yummy 😋 definitely would get that again 😋. I was you guys would still a chicken and waffle pizza 🍕 that would be something different to put on your menu for sure.
Best tasting pizza in Detroit area. Although I order with light sauce.
Dietary restrictions: Offers gluten-free crust.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Jet's Wings, Detroit-Style Deep Dish
Jon Kashat
10/10. I'll never order from any store but this one. Great service, great people, best tasting pizza wings. Very helpful!! I made a mistake with my order and they help me fix it with no problems. Manager is a great dude, 10/10 recommend. Can't find service like this anywhere anymore!!!
Atmosphere: 5
Food: 5
Service: 5
Marsha Boylan
In the past Jet's on 19 Mile has been our go to place for pizza. Hoping last night was just a bad night. Their texting service was down, the bot ordering system took a few attempts, when I called and talked to a worker they acknowledged the texting service was down but refused to honor the 15% discount for ordering. Once I finally got the bot to work, they stated we'd get a text with the pick up time. Nope, had to call 15 minutes later to find out pick up time. They gave us a time, we arrived a few minutes prior to pick up time and the place was slammed - 10 people waiting, pizza was not ready. Instead of calling our name, it was put in the warmer, 20 minutes after stated pick up time. We pick up so that the pizza is hot when we get it home. Not the case last night, so it must have been sitting out for a while at the store. As I said, hoping this was a one off.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Detroit-Style Deep Dish
Tim Foucher
Tuff to beat the Detroit style
J. Wolo
I scheduled order for last night. There was an failed delivery attempt but it was nobody's fault. They redeliver with fresh food pretty fast and made everybody happy. Not to mention quality of the food was the best. Thank You.
Atmosphere: 5
Food: 5
Service: 5
Brand Blouse-Moore
Not too bad, but I think Jet’s is highly overrated. There’s way too much dough. Cloverleaf & Buddy’s use less dough & produce some of the best Detroit style in town. And for some reason, Jet’s gives me massive lingering heartburn.
Excellent service and great service from the team.thanks to all who worked hard for us
Atmosphere: 5
Food: 5
Service: 5
Jeff Grunow
Delivery on a Saturday at 3 pm took over one hour, pizzia and cheese sticks as cold as the salad. Why door dash delivery?
Food: 1
Service: 1
Sandra Smith
Order an all meat pizza August 10th from this location. Service was great but the pizza, oh man, it was so good. The crust had just the right crunch and plentiful toppings.
Food: 5
Service: 5
Andrea J
Excellent pizza AND customer service! Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
DavidP The Haircut Specialist
Got my order all wrong and took over an hour to deliver my order
Jets is great Detroit-style pizza. The BBQ chicken with onion and bacon is so good, and they have slices as a bonus.
Atmosphere: 4
Food: 5
Service: 5
There a plenty of jets to go to. DO NOT GO HERE. they are beyond disrespectful and take advantage of their customers. Yesterday was Valentine’s Day. I ordered one bread at 5 pm. Went there at 6 to pick it up. Gave them a full hour until I arrived. I knew It would be busy. Waited my time in line. By the time I get to the front my entire winter coat reeked like toxic oven vent air. Clearly they don’t clean the ovens or vents there. Guy at the front tells me it’s gonna be another 20-30 mins. (It’s already been one hour). I come back 30 mins later get to the front and the guys again says “yeaaa it’s not ready still about 20 more mins” so then I just asked for a refund and he ignored me so I left. I called today to speak with a manger. ( I got some disrespectful kid who does not need to be working there after today) REFUSED to listen to me. Displayed zero care or professionalism. And basically told me sorry that happened what do you want me to do about it ? Argumentative and combative employee making a situation ten times worse for an innocent customer who just wanted a single jet bread yesterday. It doesn’t take a genius to give customer service and have a customer helped for a bad experience and their money taken from them with out the food they paid for and denied being helped or accommodated for. Can’t even trust ordering food here now they’ll probably spit in the food or contaminate food because how nasty this young man was on the phone I would never ever trust anything from this location ever again. I asked to speak to a real manger or owner. He refused. Said the owner lives out of the country lmaooo like now we’re lying to customers tooo. Idk just seems like a complete joke over a 11 dollar jet bread because your staff are miserable teenagers who don’t wanna do their jobs. I will deter everyone away from jets pizza and I’m done ordering from the company period. How dare you treat a paying loyal customer that way
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: There is sitting for a family if you choose, but this place mostly runs on delivery and order and pickup
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Boneless Chicken, Detroit-Style Deep Dish, BBQ Chicken
It was amazing that the BBQ Chicken 🐔 Pizza 🍕 was so good. Yummy 😋 definitely would get that again 😋. I was you guys would still a chicken and waffle pizza 🍕 that would be something different to put on your menu for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Brownie, Cinnamon Stix, Chocolate Chip Cookie, Seasoned Cauliflower, Hawaiian, Jet's Wings, Boneless Chicken, Jet's Boats, BBQ Chicken, Meat Pizza, Taco Pizza
Best tasting pizza in Detroit area. Although I order with light sauce.
Dietary restrictions: Offers gluten-free crust.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Jet's Wings, Detroit-Style Deep Dish
10/10. I'll never order from any store but this one. Great service, great people, best tasting pizza wings. Very helpful!! I made a mistake with my order and they help me fix it with no problems. Manager is a great dude, 10/10 recommend. Can't find service like this anywhere anymore!!!
Atmosphere: 5
Food: 5
Service: 5
In the past Jet's on 19 Mile has been our go to place for pizza. Hoping last night was just a bad night. Their texting service was down, the bot ordering system took a few attempts, when I called and talked to a worker they acknowledged the texting service was down but refused to honor the 15% discount for ordering. Once I finally got the bot to work, they stated we'd get a text with the pick up time. Nope, had to call 15 minutes later to find out pick up time. They gave us a time, we arrived a few minutes prior to pick up time and the place was slammed - 10 people waiting, pizza was not ready. Instead of calling our name, it was put in the warmer, 20 minutes after stated pick up time. We pick up so that the pizza is hot when we get it home. Not the case last night, so it must have been sitting out for a while at the store. As I said, hoping this was a one off.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Detroit-Style Deep Dish
Tuff to beat the Detroit style
I scheduled order for last night. There was an failed delivery attempt but it was nobody's fault. They redeliver with fresh food pretty fast and made everybody happy. Not to mention quality of the food was the best. Thank You.
Atmosphere: 5
Food: 5
Service: 5
Not too bad, but I think Jet’s is highly overrated. There’s way too much dough. Cloverleaf & Buddy’s use less dough & produce some of the best Detroit style in town. And for some reason, Jet’s gives me massive lingering heartburn.
Food: 3
Restaurantji Recommends
Excellent service and great service from the team.thanks to all who worked hard for us
Atmosphere: 5
Food: 5
Service: 5
Delivery on a Saturday at 3 pm took over one hour, pizzia and cheese sticks as cold as the salad. Why door dash delivery?
Food: 1
Service: 1
Order an all meat pizza August 10th from this location. Service was great but the pizza, oh man, it was so good. The crust had just the right crunch and plentiful toppings.
Food: 5
Service: 5
Excellent pizza AND customer service! Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Got my order all wrong and took over an hour to deliver my order
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