Portillo's Springfield

3400 Freedom Drive, Springfield
(217) 210-9050

Recent Reviews

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Al Jay

hit or miss with the food but when it's right it's good

Atmosphere: 3

Food: 3

Service: 3

David

BEST FOOD IN SPRINGFIELD IL.

Atmosphere: 5

Food: 5

Service: 5

Aaron Edwards

Food was cold and had a peculiar taste to it. I threw it away, they also didn’t put my chili that I ordered in the bag. I’ll never eat here again!!

Food: 1

Ryan Shields

It's just so good! I haven't been here in over a year but I'm glad I made the hour drive to have it again. Make sure you try the cake!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Onion Rings, Chocolate Cake Shake, Hot Peppers, Italian Sausage

Lori Puckett

We were in line for 45 minutes. The only saving grace was an employee, LD was his name. That guy is management material. He kept the line informed and moved the kitchen along.

Atmosphere: 3

Food: 5

Service: 2

Douglas Rife

Great food. Little loud

Atmosphere: 5

Food: 5

Service: 5

Jeff Campbell

Always get the 2 hotdog meal chicago dog best dog around great snap when bite into them

Atmosphere: 5

Food: 5

Service: 5

Robert A

The food was terrible and it took 40 minutes to get our food. The staff was not well trained and seemed reluctant to ask for help when he didn't know how to ring up on of the items.

This was our first time at a Portillos and based on this visit we won't go to another one. It is possible though that the food was just extra bad at this location but we have no point of reference.

Atmosphere: 3

Food: 1

Service: 2

Eric L

Every time I'm in town I have to stop by
Food I rate it 10 out of 10
The people that work there are always happy and willing to help you out 10 out of 10
Last time I was there the place was clean 10 out of 10
Very large parking lot always plenty of room to park if you have a big rig just fit
If you're looking for a different place to eat I highly recommend coming here

Atmosphere: 5

Food: 5

Service: 5

Thomas Kruse

The food was normal and good. Problem seem to be service very slow that day. Took like 25 minutes get food. Then saw others complaining food cold why low score!

Atmosphere: 2

Food: 4

Service: 2

Marie Mueller

Chopped salad is my go to! Delicious!!

Atmosphere: 4

Food: 4

Service: 4

Jace King

Great place, the food was good, the staff were pleasant and there wasn't too much of a wait. I recommend going here!

Jake Schneider

Nasty & slow

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheese Sauce

Desmond Williams

Drove an hour to get the delicious fixings 🍔

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Hot Dog, Onion Rings, Cheeseburger, Sausage

Cynthia Brasseur

Always delighted to find a Portillo's when I'm traveling.

Atmosphere: 5

Food: 5

Service: 5

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