Subway
2229 18 Mile Rd Unit 2229, Sterling Heights
(586) 254-8735
Recent Reviews
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The amount of times they mess up an order by putting wrong ingredients, forgetting ingredients, soaking the entire sub in the wrong sauce etc. Having worked at a sub shop before I can confidently say the workers here are mentally slow and lazy
Atmosphere: 3
Food: 1
Service: 1
I had an amazing experience at Subway thanks to Nate! He was incredibly friendly and welcoming, making sure I felt valued as a customer. Nate took the time to carefully prepare my sandwich exactly the way I wanted it, paying attention to every detail with care and professionalism. His positive attitude and excellent customer service truly stood out and made my visit enjoyable. I will definitely be coming back, and I hope to see Nate again. Subway is lucky to have such a dedicated and hardworking team member!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
I had a fantastic experience at Subway, thanks to Alhan! She was exceptionally friendly and welcoming, ensuring I felt appreciated as a customer.
Atmosphere: 5
Food: 5
Service: 5
Found 3 hairs in a sub I purchased from this location. Called to speak with the manger and never received a call back.
Food: 1
Service: 3
Miguel provided an excellent customer service. He is very friendly and positive , greets the customers with friendly smile , I highly recommend going to this location on 18 mile and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
I had an extremely frustrating experience with Subway today. I placed an online order, only to have it canceled multiple times without any explanation or notification. When I called the store to find out why, I was told that they were out of key ingredients like tuna, rotisserie chicken, and steak—basic items that should always be available at Subway. To make matters worse, when I tried to place a different order, they refused, saying they were closing at 8 PM. However, both the app and the store’s posted hours clearly stated they were open until 9 PM on Wednesdays. This lack of communication and disregard for their own hours was incredibly disappointing. I expected better from a chain like Subway.
Atmosphere: 1
Food: 1
Service: 1
Their hours on Google and on the door clearly say they close at nines but they refused to take orders after eight
You can make things right for the low price of one free sub
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pizza Sub, Cinnabon Footlong Churro, New Sesame-Ginger Glazed Chicken Signature Wrap, Subway Club
really good service from sahar very good employee. but on the other hand the old asian lady was really slow and took a long time
Food: 5
Service: 5
Excellent for lunch time
Atmosphere: 4
Food: 5
Service: 4
Good service, great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano
Restaurantji Recommends
Good tuna sub
Atmosphere: 4
Food: 4
Service: 4
Pretty good tuna sub
Atmosphere: 4
Food: 4
Service: 4
Please call and confirm before you pick the food that you order online. You better learn Arabic before you call also. I came back without food and their manager Jim had no remorse. God bless these THUGS and subway. There is a reason it is subway as it is sub standard service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Chicken
Awesome food Beta. A very nice Indian ding a ling served me a burnt bread with over cooked toppings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T, Doritos Nacho Cheese, Meatball Marinara Chopped Salad, Supreme Meats, Meatball Marinara Sandwich, White Chocolate Macadamia Cookie, Auntie Anne's Footlong Pretzel, Coca-Cola Classic, Cinnabon Footlong Churro, Vitamin Water xxx, Cold Cut Combo, Veggie Delite, Subway Club, Sunchips Harvest Cheddar, Baked Lay's Original, Poke
Very bad service, they don’t accept coupons from the company. The sandwich is foot long but looks smaller than other locations and they don’t fill it. Never visit them again
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