Tim Hortons

34918 Van Dyke Ave, Sterling Heights
(586) 979-0498

Recent Reviews

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Andrea Berthet

Drive thru- everything is always on point

Service: 5

Jamie

Very disappointing! Something is very off about this place. The people were so nice yet my 3 lattes, 1 vanilla and 2 chi were absolutely disgusting. You could smell the chi powered and it smelled liked it tasted. We tossed all 3 at the door. We walked from the register to the garbage. Even the new coconut cream donut had zero flavor. $15 wasted

Service: 5

Poohkatrina Phommarath

I love to stop at Tim Hortons on the way to work, but at this location the service is so bad!! Do they speak english? The only worker that knows what she is doing is the African American lady. If I deal with any of the other workers, they don't understand English or speak English? and the order is always wrong.!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Breakfast Sandwich, Wrap, Donut and Coffee, Croissant, Bagels

Franck Mansour

Very bad service.

Samantha Strong

It's a dine in establishment but not allowed to use the restroom. Lost my business!

Reem Ahmed

The place so dirty and when I said that to staff they were so horrible even scream on my face and said we dont need your money and dont come again. They didn’t respect anyone even the manager instead to listen she started scream. I never recommended this dirty place. I put some photos I took.

Rose Johnson

If you want anything don't go inside or you'll never get it.
Went inside 7 people are behind the counter 2 were just standing by donuts having discussios, one person is getting their order and 2 cars in the drive thru and I got completely ignored. Wouldn't take my order I just stood around for so long until I couldn't take it anymore and left.
Whole staff should be fired that was just ridiculous!

Atmosphere: 3

Food: 3

Service: 1

Patrick Haire

Serving raw bacon and untoasted bagel breakfast sandwich. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Marv N

Horrible staff orders are constantly incorrect. I ordered was told after sitting for 10 mins the machine was down and it would be 5 more minutes I asked for a refund the cashier walked away and never came back I pulled off left without my drink only the discover the bagel I received was incorrect on top of the aforementioned ordeal

Atmosphere: 1

Food: 1

Service: 1

rand louis

11/5/24 today me and my sister went to this location for some coffee. The workers are very friendly and kind and very helpful. This location is very clean and organized.

Atmosphere: 5

Food: 5

Service: 5

Mateo Brikho

The worst Tim Horton ever been to bad service asked for latte the Machine was broken as for bathroom they had it locked as for some ice water no water we ordered to everything bagel one with butter one with cream cheese. They gave them both with butter , dry hash brown.
My son want to get extra creamer for the coffee she snapped she thought he was asking her for the bathroom and she said no we’re not opening the door. I honestly don’t know how they’re still in business never again

Chacko George

Tim Hortons everywhere has a reputation. This location not allowing their restrooms for customers. They are keeping it closed to the customers and at the same time opening for their staffs only. Feels really bad about this kind of discrimination ☹️

Service: 1

Mai Qawam

The shop is always dirty, the chairs are disgusting, there are leftover food and the floor is dirty. The young worker puts the tea bag in the cup without wearing a bag, and their way of dealing is rough. I hope the company looks into this site because it is harming the name of the company

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Donuts

Civokjaf

I come here usually in the mornings for a coffee and sometimes to pick up orders and the Chaldean ladies are reaaal nicee

Atmosphere: 5

Food: 5

Service: 5

Maryam Betrous

I love Tim Horton in general, but service in this location is bad . The manager instead listened to complain, and she was arguing with me .
I ordered hot latte after they suggested the carmal latte .
They give me cool milk latte with weird taste .
I'm going to another location because the manager doesn't know how to treat customers.

Atmosphere: 1

Food: 1

Service: 1

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