Tim Hortons
4065 15 Mile Rd, Sterling Heights
(586) 268-5400
Recent Reviews
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Employee are very, very rude and very, very mean this location specially we don’t know why if you ask extra sugar they are rude. Why don’t say everything together if you ask why coffee cold it was just hot and very rude employee. Specially, the girl is name is Jasmine.
Atmosphere: 1
Food: 1
Service: 1
Stick to the drive-thru. 18° outside at 10am, 44° inside with a fake fireplace that is as warm as an LED television. I tried to enjoy my coffee and do some laptop work but quickly realized the lounge seats have no padding with cavernous indents. Sitting outside in the sun may have been a better option.
Atmosphere: 2
Food: 4
Service: 5
Bad customer service. I be saying thank you, and them girls jus close the window in ma face.
Atmosphere: 2
Food: 3
Service: 1
Love the location but they tend to be rude and short with you. And all ways out of chocolate chip cookies. I should drop there rating but when they have them OMG they are the best cookie on the planet.
Atmosphere: 5
Food: 5
Service: 5
Best food best service
Atmosphere: 5
Food: 5
Service: 5
I order my sandwich and Sue did great 👍 my sandwich was fresh and hot as I ordered it and I like the stuff they are nice and the food is good
Atmosphere: 4
Food: 5
Service: 5
best tim’s by far
Atmosphere: 5
Food: 5
Service: 5
Today like between 9:45 AM to 10 5 AM I brought it one medium coffee and one cheese croissant from this location 15 Mile and Ryan when I ordered by the driveway I tell triple triple with medium coffee, but unfortunately I don’t know what is going on they not put it sugar at all Thing is very small mistake is very big because I don’t have time come back to get the sugar and who drink the coffee you understand what is the problem for that so please train your staff I am really mad with this thank you and have a nice day.
The staff here is very kind and always treats you like they are happy to have you as a customer. Yes, the line can be long. I think that is partly just due to the size and design of the parking lot. But, they do a great job of keeping the line moving!
Atmosphere: 5
Food: 5
Service: 5
Very long wait and miserable service
Restaurantji Recommends
Too late to take my order by drive thru
Service: 1
The best service and thank you so much. I’m from Canada Dani.
Atmosphere: 5
Food: 5
Service: 5
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Not bad , I like it
Atmosphere: 5
Food: 5
Service: 5
I went on Aug 14, 2025, at 10:15 pm they have the best service ever and the best coffe, we ordered a French vanila and icecap both was not watery as the other locations keep it up. And the donut was delicious!!!!!! Highly recommend ( this happens every single time)
Atmosphere: 5
Food: 5
Service: 5
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