Tim Hortons

4065 15 Mile Rd, Sterling Heights
(586) 268-5400

Recent Reviews

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TAHSIN CHOWDHURY

I bought 500 donuts from here. Very tasty

Atmosphere: 5

Food: 5

Service: 5

JuanSa axc

**Review of Tim Hortons**

Tim Hortons is one of Canada's most iconic and beloved coffee and fast-food chains, known for its coffee, donuts, and quick-service meals. Here's a balanced review based on its offerings and overall experience:

### **Pros:**
1. **Coffee**: Tim Hortons is famous for its coffee, which is affordable and consistently good. Their classic Original Blend is a favorite among many, and they offer a variety of options like lattes, cappuccinos, and iced coffee.

2. **Donuts and Baked Goods**: Tim Hortons offers a wide selection of donuts, Timbits (donut holes), muffins, and pastries. Their baked goods are fresh, sweet, and satisfying, making them a popular choice for breakfast or snacks.

3. **Affordable Prices**: The prices at Tim Hortons are very reasonable, making it an accessible option for quick meals or coffee breaks.

4. **Convenience**: With numerous locations across Canada and expanding internationally, Tim Hortons is easily accessible. Many locations are open early and late, catering to early risers and night owls alike.

5. **Breakfast Options**: Their breakfast menu, including items like breakfast sandwiches, wraps, and bagels, is a hit for those looking for a quick and filling morning meal.

6. **Loyalty Program**: The Tim Hortons Rewards program allows customers to earn points with every purchase, which can be redeemed for free items.

### **Cons:**
1. **Food Quality**: While the baked goods and coffee are generally well-liked, some menu items, particularly the lunch options like sandwiches and soups, can be hit or miss in terms of quality and taste.

2. **Consistency**: Depending on the location, the quality of service and food can vary. Some customers report inconsistencies in coffee strength, food freshness, or order accuracy.

3. **Healthier Options**: While Tim Hortons has introduced healthier choices like salads and oatmeal, the menu is still heavily focused on fried and sugary items, which may not appeal to health-conscious customers.

4. **Crowds**: Popular locations can get very busy, especially during peak hours, leading to long lines and wait times.

### **Overall Experience:**
Tim Hortons is a staple for many Canadians and visitors alike, offering a quick, affordable, and comforting experience. While it may not be gourmet, its coffee, donuts, and breakfast items are crowd-pleasers. It’s a great spot for a casual coffee run or a quick bite, though the quality of some menu items and service can vary by location.

**Rating**: 4/5
Tim Hortons excels in convenience and affordability, making it a go-to for coffee and snacks, but there’s room for improvement in food quality and consistency.

Atmosphere: 4

Food: 4

Service: 4

Charlotte Gordon

Workers barely speak or understand English. They advertise things they don’t offer. I had to repeat myself a minimum of 5 times each item I tried to order. Only reason I didn’t drive away was bc I was stuck because you can’t go around cars

Din Aman

Didn’t have anything no bacon , no bread , no egg salad nothing shitty Tim’s don’t come here.

Atmosphere: 1

Food: 1

Service: 1

Ahmed Sakr

Literally, it was the only coffee shop opened on Thanksgiving too late. The cappuccino was good and affordable. Definitely, it was quite as that time. Staff are friendly. I would be happy to go again.

Atmosphere: 5

Food: 5

Service: 5

Tanjim Chowdhury

Tasty Treat with a Sweet Twist! ⭐⭐⭐

I recently tried Tim Hortons' Oreo Cookie Crumble Cold Coffee, and it was a pretty enjoyable drink overall! The blend of rich coffee and the sweet Oreo crumble was a delightful combination, creating a dessert-like experience in a cup.
I felt the coffee flavor could have been a bit stronger to balance out the sweetness. It leaned more toward a milkshake than a coffee drink, so it might not be the best choice if you're looking for a bold coffee taste.
Overall, it’s a fun and tasty treat that I’d happily get again, though it might not become my go-to coffee drink. Definitely worth a try if you enjoy coffee-inspired desserts!

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Bagels, Wrap, Sour Cream Glazed Donuts, Oreo Dream Cookie, Tuna Salad Sandwich

Brad McDaniel

Donuts are good,but if you want a large amount of one kind they usually don't have it. But staff is very friendly and nice. seems to be nice and clean inside.

Toni Yousif

Bad service specialist supervisor and they talk not nice with the customer me

Service: 1

Ray Hakop

Amazing coffee but dirty inside

Robin Boyd-Hamilton

Sadly, two workers had no idea what half and half cream was when I asked.
Coffee is always good.

Atmosphere: 5

Food: 5

Service: 5

Jenna McVicker

My first time at a Tim Hortons. They were open late on Thanksgiving which I appreciated. Staff was very friendly. Atmosphere wasn’t anything special, typical franchise style. The Mocha was a bit too sweet for me.

Atmosphere: 3

Food: 3

Service: 5

Janet Cadreau

11/29/2024 3:29pm. Stopped to get a coffee cuz I'm working a double shift waited 15min in line finally get to the speaker to order ask for chili I'm told there is none so I ordered a sandwich instead she tells me they have chili I say never mind I'll just have the sandwich I ordered a turkey bacon and she says steak panning I repeat it 2 more times she keeps saying steak I tell her never mind I'll get a muffin and she finally gets the sandwich correct. I order 2 muffins and a large French vanilla cappuccino and she says small coffee and cream or sugar. I finally ask her can she hear me ok. She sounded like she had an attitude so I pull to the window and she hands me a small coffee😐 I ask if that's a large she loudly sighs like it's my fault and hands me my muffins and sandwich. I check 👍. She finally come back with my coffee hands it to me and walks away i get to work eat and go to take a sip of the coffee and it tastes like hot water with chemicals and cinnamon...I'm like omg. I call up there and the same girl answers the phone I ask for a manager and she rudely hands the phone to someone the whole time complaining about me asking for a manager. Finally a young lady answers the phone explains there is no manager on duty and I can call back tomorrow at 6am. This was THE WORST fast food experience I have ever had. I do. Ot recommend this place if you're looking for fast and accurate service.

Recommended dishes: Bagels

Amy Sussani

Water down coffee , no good customer service

Atmosphere: 1

Food: 1

Service: 1

L Bursac

I like this location because it's 24 hours and it's somewhat on my way to work. Just one small suggestion, educate your baristas on proper cup sizes. If A customer orders (and pays) an extra large they shouldn't receive a medium.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Bagels, Wrap, Croissant, Oreo Dream Cookie

Samer Jazrawy

For hot drinks you should have us the sleeve and when I ask the manger please tell the worker here to use sleeves for hot coffee she said no I tell them don’t put sleeves unless the customer ask for that it the corporate policy! I told her but that is not true you just try to save money! And here is the policy: Policy
Tim Hortons automatically provides sleeves for hot drinks like tea and espresso, and customers can request them for other warm drinks. Customers who ask for a double cup will be asked to consider a sleeve instead.

Service: 1

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