Tim Hortons

42875 Hayes Rd, Sterling Heights
(586) 566-3340

Recent Reviews

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Andrew Rochat

Ordered 3 hashbrowns and they seemed way over cooked and stale, coffee was fine but drive-thru also slow and it seemed as if there was not many customers. I'm a tim Hortons fanatic and I was highly disappointed in this location

Atmosphere: 1

Food: 1

Service: 1

Dusty Dinkleman

Sick lady inside coughing all over the bagel cart.. grossss

Susan Al

Tim Hortons this place is the worst place so dirty. It’s so nasty people have long hair they’re not wearing hair net hair is falling on the food. They’re not wearing gloves they’re not even washing their hands and the floor is so dirty and it’s so nasty and health service needs to check this place.

Mike Rogers

I don't understand how this particular location seems to be in struggleville compared to most TH locations. I've never gotten an incorrect order at the other locations, but have had 3 here. I've had cashiers give me half my order and then ignore me while helping customers to the point of my food getting cold, etc. luckily, you can go about 2 minutes up Hayes and get taken care of very well

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Cookie, Bagels, Doughnut

Matt V

Great atmosphere, service and price!

Atmosphere: 5

Food: 5

Service: 5

Angela

Order is always wrong, my husband forgot get we avoid this lotion and stopped there and it is the same every time.

You will receive old coffee and a cold stale bagel that is uneatable, employees seem irritated when ordering or asking for a correction on their mistake. Avoid this location at all cost, it is actual trash.

Paula Perkins

They never pick up the phone. How can you order or talk to someone?

Vijion 2020

This staff is stellar. Excellent service, the food was well prepared and delivered in a timely manner.

I will be driving the extra 2 miles to eat at this location.

Great Job team ? ?

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Hot Coffee and Muffin, Bagels, Croissant, Doughnut

Rorie Merz

We've been to many Tim Hortons including Canada and this location has the best staff, service, food, coffee.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

frank wessel

Very slow at drive thru 3 of my 4 items were incorrect. No matter what Tim Hortons locations you go to it’s like taking a gamble with the menu items. You never know what you’ll get!! Unbelievable that this company is still in business. BTW. I will NOT fill out a form on your website- totally useless!

Atmosphere: 1

Food: 2

Service: 1

Emily Domanski

NEVER have doughnuts ready. Everytime I ask what time the doughnuts are supposed to ready I’m told a different time everytime. I’ve never heard of a place not selling something they heavily advertise when they open. I work early and want to stop and get doughnuts and coffees for me and my coworkers and they can NEVER fulfill what I actually want to order and half the time the drink orders are incorrect or horrible tasting! Besides the extremely nice lady at the window I couldn’t say a single good thing about this location.

robert Gray

This was perfect... plus service was fast. Great job nothing like a horrible cup of coffee

Atmosphere: 4

Food: 4

Service: 4

Sherry Spring

Was very busy! I absolutely love their Iced Caps and birthday cake Tim Bits. Wish they'd come back with the jelly and custard f
illed ones. Those were 100% divine!! They got my order messed up, but offered to refund what I didn't order.... but figured, hey what's another 20 Tim Bits hurt!!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Birthday Cake Timbits

Kay Pea

I placed my order on the mobile app and picked it up at the drive-thru.

The staff was quick and friendly; I received service with a smile!

My order was accurate. I would not hesitate to come back to this location.

Food: 5

Service: 5

Luis Taboada

They sell coffee that doesn't taste like coffee.

Atmosphere: 4

Food: 3

Service: 3

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