Tim Hortons

42875 Hayes Rd, Sterling Heights
(586) 566-3340

Recent Reviews

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Felicia

Okayy sooo even though I had to wait a bit for my sandwich it seemed like there was one woman doing most of the work my food was still awesome. She managed the chaos so well and professionally

Food: 5

Service: 5

ronza kina

Best customer service by Mays! She’s the best & Always welcomes everyone with the biggest smile!

Christopher Cylkowski

I just left from having my order re made properly , or so I thought. I originally ordered one farmers wrap combo with sausage and bacon. I received a everything bagel with sausage, bacon and cheese and egg.

Got down the road and realized they gave me the wrong thing. Took it inside and had it re made. Farmers wrap was made, sausage only, I am not going back to the same store 3 times now to get one thing made properly, im going to be late for work if I do that. I don't want a coupon for a free anything, I will not be coming back to this Tim Hortons.

I'm writing this to let others know what to expect when you come here. By the looks of these reviews im not shocked now.

Atmosphere: 3

Food: 3

Service: 1

Ham Burglar

Worst Tim Horton's without a doubt.
The only thing ok here is their black dark roast coffee. All of their food taste like chlorine or something. Kind of like they store it in the plastic buckets chlorine comes in. I know that's not the case but think about that when you cant put your finger on it. Its disgusting. Ive tried multiple things thinking it was strictly breakfast but its everything ive tried. I decided to get a bagel with cream cheese but there that taste was. Never taste this at any other location.
Not to mention I noticed after I left they rounded up my change without even asking. I will be back for my $.09. I get it that its not a lot but absolutely not.

Atmosphere: 1

Food: 1

Service: 2

V J

They have very bad service

Service: 1

Frank Ventimiglia

Better hope they get your order correct and good luck getting any kind of customer service

Denise Thomas

Poor cashier was so confused and lacked English understanding. Needs training. Took over 10 minutes to get coffee and timbits. Got in car and ale gave me wrong Timbits 🤦🏽‍♀️

Food: 5

Service: 1

No Name

This was the worst experience I ever received here. First drive through is cash only, and this place has gone through the a lot recently don't know why but inside card works. I ordered a large 3/3 but this place tends to forget what sugar is and it was completely drenched in milk, a donut, and bagel. and the white guy in the front wants to have an attitude like he owns the place or something, I'd fire him without a hesitation. The owner of this place needs to step in and look what the staff is doing, they're making this business go down, would not recommend this place and never stepping back in there again.

Atmosphere: 1

Food: 1

Service: 1

rundetroit !

Yummy, yummy

Atmosphere: 3

Food: 3

Service: 3

Cameron Choulagh

This place is very inconsistent. I order the same thing everyday, (Large Dark Roast, 2 cream, 3 sugar & a shot of espresso) there’s some days it tastes great, and some days I question if they are even giving me dark roast or regular. The service is great, but there coffee is only good 2-3 days of the week. I’ve also caught them not giving me the espresso when I paid for it. FIX YOUR DARK ROAST AND BE MORE CONSISTENT. Nobody wants watered down coffee…

Service: 5

T Moore

Has become one of the worst Tim Hortons in the area. I drive out of the way not to stop here.

Atmosphere: 1

Food: 1

Service: 1

Seven Anderson

Had an absolute train wreck of an experience. Priority was given to online pickups and drive-thru customers. The line to order at the counter was 14 deep at one point. I stood in line for at least 20 minutes before even speaking with an employee. Then I ordered and my order taker disappeared behind the wall. 5 minutes later another employee appeared and asked me what I ordered. I could not believe it. I got my simple order (doughnuts and a coffee) and left. I LOVE Tim Hortons but I will never return to this Tim Hortons again.

Atmosphere: 3

Food: 5

Service: 1

Andrew Rochat

Ordered 3 hashbrowns and they seemed way over cooked and stale, coffee was fine but drive-thru also slow and it seemed as if there was not many customers. I'm a tim Hortons fanatic and I was highly disappointed in this location

Atmosphere: 1

Food: 1

Service: 1

Dusty Dinkleman

Sick lady inside coughing all over the bagel cart.. grossss

Susan Al

Tim Hortons this place is the worst place so dirty. It’s so nasty people have long hair they’re not wearing hair net hair is falling on the food. They’re not wearing gloves they’re not even washing their hands and the floor is so dirty and it’s so nasty and health service needs to check this place.

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