Went through the drive thru before heading back to our hometown. The service was fast and friendly! We got an iced vanilla white mocha and a frozen mocha and both were very good! We will be back next time we are visit.
Service: 5
Melissa H
Nice little coffee stand inside Martin's. Don't have one of these where I live, so I go multiple times when in town. The turtle mocha is my go-to, both iced and hot.
Atmosphere: 5
Food: 5
Service: 5
Christine Pierce
I try and visit this location whenever I am in the area. It is always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Rachel S
Great customer service, fast drive through. Love the crafted press-it’s the only coffee I order here after tasting it. The vegan flatbread sandwich is SO good you wouldn’t guess it’s vegan.
Larry Carrera (Shadow)
Great coffee we always hit this one we're traveling back and forth Michigan
Stevie Lou
I literally cannot thank Jen enough for the coffee, it was a warm cup of absolute joy on a very miserable day. Thank you from the bottom of heart, I will be back ANY time I am in the area!
Marion Maier
Enjoyed my free drink today. The cashier was efficient and my drink was lovely as I completed my grocery shopping.
Atmosphere: 5
Service: 5
Sandy Warren
Excellent customer service and product quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: HI HI Mint Mocha Latte
Kayleigh R
THOSE WITH DIETARY RESTRICTIONS LIKE ME, BEWARE!!
I went through the drive thru today just before 10am to grab a coffee and some breakfast for myself and my husband. Upon looking at the menu, I noticed right away that 95% of the breakfast sandwiches have meat. I have dietary restrictions due to religion and so I asked if the sandwiches were pre-made or assembled upon ordering. I ended up only ordering my husband a sandwich, as I cannot consume pork. As I was getting ready to pull away from the speaker, I heard both employees that were wearing headsets laughing at me over the speaker and making fun of me. When I got to the window to pay, the girl in the black and white flannel was giving me snide looks. I then paid, waited for my coffee and husband's sandwich. Right before I drove away, I let the girl know that I could hear her and her coworker laughing at me over the speaker and making fun of me because of my dietary restrictions. All she had to say was "ooh sorry". There was no empathy and it was not genuine or sincere. These are the kind of people that shouldn't work in customer service, or at the very least the food service industry! I will pray for them to be more accepting of people's differences in the future. 🙏
Dietary restrictions: None, they will actually laugh at you and make fun of you for asking about their menu and how their food is prepped and assembled. BEWARE!
First and last time going to this location. It’s amazing how poor customer service can really put one off of going to a place. I was charged via the mobile app for a coffee that I was refused. I was able to provide evidence for my purchase but because of some system error on their part, they never received a sticker in their store…and a very unhelpful and rude woman at the store refused to help me, not even as a courtesy for their technical issue (considering I literally showed my bank charge to her as well). She said she’s got no idea where the money went to, no idea what I’m talking about (clearly the charge says caribou coffee and matches the app) and she doesn’t owe me anything, not even with my evidence of purchase just moments prior. I have to now take this up with my bank to let them know of the fraudulent charge by this business and hopefully get my money back that way. Unfortunately, this is how you promptly lose customers and referrals, Caribou..
Service: 1
Genevieve Wrobleski
We will always go to Caribou Coffee! The best. I wish we had it closer to home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel High Rise, Caramel High Rise, Mango Black Iced Tea Growler
claire sweet
Great coffee
Brandy Eastman
Everything was great! Loved the new blue raspberry lemonade!!
Went through the drive thru before heading back to our hometown. The service was fast and friendly! We got an iced vanilla white mocha and a frozen mocha and both were very good! We will be back next time we are visit.
Service: 5
Nice little coffee stand inside Martin's. Don't have one of these where I live, so I go multiple times when in town. The turtle mocha is my go-to, both iced and hot.
Atmosphere: 5
Food: 5
Service: 5
I try and visit this location whenever I am in the area. It is always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Great customer service, fast drive through. Love the crafted press-it’s the only coffee I order here after tasting it. The vegan flatbread sandwich is SO good you wouldn’t guess it’s vegan.
Great coffee we always hit this one we're traveling back and forth Michigan
I literally cannot thank Jen enough for the coffee, it was a warm cup of absolute joy on a very miserable day. Thank you from the bottom of heart, I will be back ANY time I am in the area!
Enjoyed my free drink today. The cashier was efficient and my drink was lovely as I completed my grocery shopping.
Atmosphere: 5
Service: 5
Excellent customer service and product quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: HI HI Mint Mocha Latte
THOSE WITH DIETARY RESTRICTIONS LIKE ME, BEWARE!!
I went through the drive thru today just before 10am to grab a coffee and some breakfast for myself and my husband. Upon looking at the menu, I noticed right away that 95% of the breakfast sandwiches have meat. I have dietary restrictions due to religion and so I asked if the sandwiches were pre-made or assembled upon ordering. I ended up only ordering my husband a sandwich, as I cannot consume pork. As I was getting ready to pull away from the speaker, I heard both employees that were wearing headsets laughing at me over the speaker and making fun of me. When I got to the window to pay, the girl in the black and white flannel was giving me snide looks. I then paid, waited for my coffee and husband's sandwich. Right before I drove away, I let the girl know that I could hear her and her coworker laughing at me over the speaker and making fun of me because of my dietary restrictions. All she had to say was "ooh sorry". There was no empathy and it was not genuine or sincere. These are the kind of people that shouldn't work in customer service, or at the very least the food service industry! I will pray for them to be more accepting of people's differences in the future. 🙏
Dietary restrictions: None, they will actually laugh at you and make fun of you for asking about their menu and how their food is prepped and assembled. BEWARE!
Atmosphere: 1
Service: 1
Good, friendly
Parking: Need more handicap spots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Restaurantji Recommends
First and last time going to this location. It’s amazing how poor customer service can really put one off of going to a place.
I was charged via the mobile app for a coffee that I was refused. I was able to provide evidence for my purchase but because of some system error on their part, they never received a sticker in their store…and a very unhelpful and rude woman at the store refused to help me, not even as a courtesy for their technical issue (considering I literally showed my bank charge to her as well). She said she’s got no idea where the money went to, no idea what I’m talking about (clearly the charge says caribou coffee and matches the app) and she doesn’t owe me anything, not even with my evidence of purchase just moments prior. I have to now take this up with my bank to let them know of the fraudulent charge by this business and hopefully get my money back that way. Unfortunately, this is how you promptly lose customers and referrals, Caribou..
Service: 1
We will always go to Caribou Coffee! The best. I wish we had it closer to home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel High Rise, Caramel High Rise, Mango Black Iced Tea Growler
Great coffee
Everything was great! Loved the new blue raspberry lemonade!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
Great service and coffe!
Parking: Easy as can be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Turtle Mocha
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