Very friendly staff. Great drinks made exactly as i asked. Pup cup for our dog is never forgotten!
Atmosphere: 5
Food: 5
Service: 5
Danielle
I agree with half the people on here..I usually go almost everyday of the week now I barely go once a month.. because I know they’re gonna make it wrong all I get is a strawberry açai light ice no strawberries. You literally pour it out of a picture that’s already premade and it’s still wrong! Today I got my whole cup filled with ice! I will not be back to the sturgis location…it’s almost a $6 dollar drink and it should be made right. It’s has gone downhill…
Atmosphere: 2
Food: 1
Service: 2
Samantha NaDell
Noticed my drinks were feeling lighter and lighter every visit, opened the two drinks I ordered in venti size and they were half filled and the remaining space was all whip cream. These drinks are not cheap and I feel like for what they cost they should be filled completely. Especially if I have to wait 15 to 20 minutes for my order. Very disappointed
billiam
they have mice and flies everywhere
Atmosphere: 1
Food: 1
Service: 1
Abigail Jones
Your drinks are inconsistent when made. I don’t know what’s happened, but maybe you guys need to retrain your employees on how to measure out drinks correctly. 7+ dollars for a drink to be sloppy and inconsistent is unacceptable. Do better!
Food: 1
Catherine Stanley
I love this place. Never have any issues here.
Atmosphere: 5
Food: 5
Service: 5
Dominic Atherton
Dear Dominic, From another Dominic I yelled your name and it sounded rude I’m sorry was just excited we had the same name keep up the good work get this man a raise
Atmosphere: 5
Food: 5
Service: 5
Anthony Wilson
Listen. Same order since the day they opened. Every day. Not 6 out of 7 days but EVERY day the SAME EXACT ORDER, and what happens? Still gets messed up. And why? Is it that hard? I have never ever ordered a hot coffee, yet that seems to be what I get 40% of the time. And their line is so long and I won't be a dick to others who are waiting so I just leave. But come on enough is enough. Stop messing things up before you become McBucks.
Venti ICED caramel macchiato upside down extra shot Venti ICED white chocolate mocha with 8 pumps syrup no whip
For those employees I am sure you've all seen this order come up as I order it DAILY. So why am I getting hot coffee all the damn time? I will refuse to pay until I see my order is made right.
Robyn
Isn’t the first time I went through got a strawberry Aki refresher, it was absolutely disgusting. I went back through and asked him to remake it . They said it’s made with water. I stated that I know that. But I’ve been getting the strength for a couple years now and I wish every source is consistent, but it taste like tainted water you get from the tap and drop a couple berries in Sorry if I wanna pay $6/7 dollars for something, I would hope it would taste halfway decent. The remake was a little more bearable. Hoping the team can learn from this and do better
Don't think I've waited this long for a drink at any starbucks ever. If you are going to order, go through the drive thru, it's significantly faster than going inside.
Atmosphere: 3
Food: 3
Service: 3
Dakota Hillman
Super slow.. every time I show up it’s a 20+ minute wait.. And even longer if you are waiting for DoorDash. 1 coffee will take the workers 45 mins. All they do is stand there and talk
Atmosphere: 1
Food: 4
Service: 1
Joshua Chornyak
One women was pretty rude telling another employee not to answer my question. I get its busy but if you cant handle a little stress maybe you shouldn't be in the service industry.
Service: 1
Kristy Zellner-McLimans
The service was amazing!! Nice people! Great time!!
Very friendly staff. Great drinks made exactly as i asked. Pup cup for our dog is never forgotten!
Atmosphere: 5
Food: 5
Service: 5
I agree with half the people on here..I usually go almost everyday of the week now I barely go once a month.. because I know they’re gonna make it wrong all I get is a strawberry açai light ice no strawberries. You literally pour it out of a picture that’s already premade and it’s still wrong! Today I got my whole cup filled with ice! I will not be back to the sturgis location…it’s almost a $6 dollar drink and it should be made right. It’s has gone downhill…
Atmosphere: 2
Food: 1
Service: 2
Noticed my drinks were feeling lighter and lighter every visit, opened the two drinks I ordered in venti size and they were half filled and the remaining space was all whip cream. These drinks are not cheap and I feel like for what they cost they should be filled completely. Especially if I have to wait 15 to 20 minutes for my order. Very disappointed
they have mice and flies everywhere
Atmosphere: 1
Food: 1
Service: 1
Your drinks are inconsistent when made. I don’t know what’s happened, but maybe you guys need to retrain your employees on how to measure out drinks correctly. 7+ dollars for a drink to be sloppy and inconsistent is unacceptable. Do better!
Food: 1
I love this place. Never have any issues here.
Atmosphere: 5
Food: 5
Service: 5
Dear Dominic,
From another Dominic I yelled your name and it sounded rude I’m sorry was just excited we had the same name keep up the good work get this man a raise
Atmosphere: 5
Food: 5
Service: 5
Listen. Same order since the day they opened. Every day. Not 6 out of 7 days but EVERY day the SAME EXACT ORDER, and what happens? Still gets messed up. And why? Is it that hard? I have never ever ordered a hot coffee, yet that seems to be what I get 40% of the time. And their line is so long and I won't be a dick to others who are waiting so I just leave. But come on enough is enough. Stop messing things up before you become McBucks.
Venti ICED caramel macchiato upside down extra shot
Venti ICED white chocolate mocha with 8 pumps syrup no whip
For those employees I am sure you've all seen this order come up as I order it DAILY. So why am I getting hot coffee all the damn time? I will refuse to pay until I see my order is made right.
Isn’t the first time I went through got a strawberry Aki refresher, it was absolutely disgusting. I went back through and asked him to remake it . They said it’s made with water. I stated that I know that. But I’ve been getting the strength for a couple years now and I wish every source is consistent, but it taste like tainted water you get from the tap and drop a couple berries in Sorry if I wanna pay $6/7 dollars for something, I would hope it would taste halfway decent. The remake was a little more bearable. Hoping the team can learn from this and do better
Atmosphere: 3
Food: 1
Service: 3
The coffee of course
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Don't think I've waited this long for a drink at any starbucks ever. If you are going to order, go through the drive thru, it's significantly faster than going inside.
Atmosphere: 3
Food: 3
Service: 3
Super slow.. every time I show up it’s a 20+ minute wait..
And even longer if you are waiting for DoorDash. 1 coffee will take the workers 45 mins.
All they do is stand there and talk
Atmosphere: 1
Food: 4
Service: 1
One women was pretty rude telling another employee not to answer my question. I get its busy but if you cant handle a little stress maybe you shouldn't be in the service industry.
Service: 1
The service was amazing!! Nice people! Great time!!
Atmosphere: 5
Food: 5
Service: 5
Coffee was tasteless.
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