I just came from the Sturgis Taco Bell, and again in the last 2 weeks. Anything that I've ordered that I ask for it to have with no lettuce on, by the time I get home and see what I'm about to eat has lettuce on it? How hard is it, to READ a screen that says NO LETTUCE đ„Ź or No TOMATOES đ And then when I call to let them know that my order is messed up, they refuse to answer the phone. I called seven times in a row and it just rang and rang and rang, like they turned their ringer off!!! How rude is that?? I don't go there And say hey can you please mess my order up on purpose so I can waste my time, money and gas to come back to get it fixed properly. The saddest part of it all is the manager. Justin is the one handing the food out. Not making sure it is made correctly. Severely pissed off!!! All I ask is that my food is made correctly and fresh. Is it that hard???
Atmosphere: 1
Food: 1
Service: 1
Cheyenne Burkett
Best Taco Bell in southwest Michigan
Atmosphere: 5
Food: 5
Service: 5
Tarah Dennis
The service was very slow my tacos were supposed to be Supreme however when I got them there was no sour cream so I went back and politely requested that they put sour cream on them and the guy got very rude when he took my tacos to remake them then when he gave them back to me he didn't remake them at all he just painted the outside of them with sour cream which pasted my tacos to the package instead of putting it inside the tacos.
Atmosphere: 1
Service: 1
Recommended dishes: Crunchwrap, Doritos
Aiden Hoeft
The only good thing about our order was the amount of mild sauce they gave us. Our food was cold, and not even filled a decent amount. Barely at all honestly. The nacho fries had no seasoning on them, and the cheese was cold and nasty. I was also missing some food also. Can certainly say I wonât be back.
Atmosphere: 1
Food: 1
Service: 1
Mariah Baldridge
Ignored us, then had an attitude with us, then proceeded to say their card reader wasnât working just to get out of actually serving us. The girl at the speaker immediately had an attitude right off rip and interrupted us as we were trying to tell her we were waiting on them to take our order. Refused to serve us because of âattitudeâ but continued to talk over us when we tried to explain that we werenât at the speaker and didnât hear them say anything when we did make it up there to order.
Service: 1
Katya Gutierrez
I love how fast they are! Most employees there are very friendly!
Atmosphere: 4
Food: 4
Service: 2
maelisa marie
Owen & Jeremy did AMAZING tonight! Lately I get maybe 5 pieces of chicken in my chicken cantina tacos but tonight they put the exact amount that makes it perfect! Not too little, but not too much. Also all of my food was hot and fresh and each ingredient was fresh! LOVE IT!!! As a weekly consumer (I know, itâs bad) I am so thankful these two are now on the team because wow night and day difference. Buy these guys lunch, a raise, and a gift card because you guys won me back over Coldwater!
Jimmy Grott
Great workers
Cara Roth
Best Taco Bell Iâve ever had. And I eat a lot of Taco Bell from a lot of places.
Barbara Kidzus
Ordered online, then picked up by going thru the drive-thru. Food is always good, and the staff is nice.
Informed the worker we were missing items, we were told we were trying to get free food by letting them know about the missing items. while trying to explain to the worker she rudely shut the window in our face mid sentence and left us without our items that we paid for. after Being accused of trying to get 2 tacos for free we were told to leave the drive thru without receiving our items or the money we paid for them.
Traci Lewis
I had a chicken bowl delivered. I paid for extra meat . It wasnât extra meat. Also the meat was cold.
Joshua Friedel
Grilled cheese steak burrito good as ever
Yovanni Munoz
Terrible customer service>:|
Tracie âMystkbluedragonâ binkley
Never been inside but the drive thru service has always been friendly and the wait in line during busy times is minimal. My orders have always been correct.
I just came from the Sturgis Taco Bell, and again in the last 2 weeks. Anything that I've ordered that I ask for it to have with no lettuce on, by the time I get home and see what I'm about to eat has lettuce on it? How hard is it, to READ a screen that says NO LETTUCE đ„Ź or No TOMATOES đ And then when I call to let them know that my order is messed up, they refuse to answer the phone. I called seven times in a row and it just rang and rang and rang, like they turned their ringer off!!! How rude is that?? I don't go there And say hey can you please mess my order up on purpose so I can waste my time, money and gas to come back to get it fixed properly.
The saddest part of it all is the manager. Justin is the one handing the food out. Not making sure it is made correctly.
Severely pissed off!!! All I ask is that my food is made correctly and fresh. Is it that hard???
Atmosphere: 1
Food: 1
Service: 1
Best Taco Bell in southwest Michigan
Atmosphere: 5
Food: 5
Service: 5
The service was very slow my tacos were supposed to be Supreme however when I got them there was no sour cream so I went back and politely requested that they put sour cream on them and the guy got very rude when he took my tacos to remake them then when he gave them back to me he didn't remake them at all he just painted the outside of them with sour cream which pasted my tacos to the package instead of putting it inside the tacos.
Atmosphere: 1
Service: 1
Recommended dishes: Crunchwrap, Doritos
The only good thing about our order was the amount of mild sauce they gave us. Our food was cold, and not even filled a decent amount. Barely at all honestly. The nacho fries had no seasoning on them, and the cheese was cold and nasty. I was also missing some food also. Can certainly say I wonât be back.
Atmosphere: 1
Food: 1
Service: 1
Ignored us, then had an attitude with us, then proceeded to say their card reader wasnât working just to get out of actually serving us. The girl at the speaker immediately had an attitude right off rip and interrupted us as we were trying to tell her we were waiting on them to take our order. Refused to serve us because of âattitudeâ but continued to talk over us when we tried to explain that we werenât at the speaker and didnât hear them say anything when we did make it up there to order.
Service: 1
I love how fast they are! Most employees there are very friendly!
Atmosphere: 4
Food: 4
Service: 2
Owen & Jeremy did AMAZING tonight! Lately I get maybe 5 pieces of chicken in my chicken cantina tacos but tonight they put the exact amount that makes it perfect! Not too little, but not too much. Also all of my food was hot and fresh and each ingredient was fresh! LOVE IT!!! As a weekly consumer (I know, itâs bad) I am so thankful these two are now on the team because wow night and day difference. Buy these guys lunch, a raise, and a gift card because you guys won me back over Coldwater!
Great workers
Best Taco Bell Iâve ever had. And I eat a lot of Taco Bell from a lot of places.
Ordered online, then picked up by going thru the drive-thru. Food is always good, and the staff is nice.
Restaurantji Recommends
Informed the worker we were missing items, we were told we were trying to get free food by letting them know about the missing items. while trying to explain to the worker she rudely shut the window in our face mid sentence and left us without our items that we paid for. after Being accused of trying to get 2 tacos for free we were told to leave the drive thru without receiving our items or the money we paid for them.
I had a chicken bowl delivered. I paid for extra meat . It wasnât extra meat. Also the meat was cold.
Grilled cheese steak burrito good as ever
Terrible customer service>:|
Never been inside but the drive thru service has always been friendly and the wait in line during busy times is minimal. My orders have always been correct.
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