Food was good, service was dry and mid. Maybe they had rough days the last 3 times I went but I didn't go for service I went for food and they nailed that at least
My whole order was cold I ordered a chicken sandwich was told 5 minutes I said ok I finally get my food from the rude girl at the window short blue hair and my mozzarella sticks are cold my fries are cold common sense says if you have an order of something fried maybe fry the other items fresh I should've went to Wendy's I only give 2 stars instead of 1 because my chicken was the only fresh item
Food: 2
Service: 2
Charlie Allen
Went to the Arby’s in Swartz Creek for dinner as we have many times. We live a mile from the one on Miller Rd. In Flint but have always enjoyed going to the Swartz Creek Arby’s that is five miles further. We placed our order online with the app. I got the burger deal they have and it came to $14.30, my wife wanted a water so I went up to the counter and asked for a cup for water. The girl says that will be .27 cents, I said for a cup of water, as many times as we have been there or any other Arby’s, we have never been charged for water. I asked for the manager and a young man doing the fry’s came over and I asked him about the water charge, he says yes, we have always charged for water, I told him that I had just spent $15.00 there and you still want to charge me for a cup of water, he did not offer me a cup this time as he could have. There are too many fast food places to choose from for that kind of service. Culver’s has never charged for water, maybe that’s where we need to spend our money.
Even at the end of the day, the wait staff was great!
Atmosphere: 5
Food: 5
Service: 5
Scott Madden
Very busy place, staff were friendly. Received our food in a short amount of time. Food was excellent!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Beef 'N Cheddar, Premium Nuggets 4 Ea
Brian Hobson
I'm not used to this level of greatness from Arby's. Unfortunately, my local Arby's has very real struggles with staffing and management, in which the price is ultimately paid by the customers. This Arby's in Swartz Creek still shows the end results of what a solid management team and a synergized, dedicated team of workers does for an organization. Everything was perfect, and this was from a drive through order that I received at or near 11pm, then drive home and let the dogs out before being able to enjoy it! Even at that point, the crinkle fries were cooked perfectly, with a deep golden color and a perfect snap that held 30+ minutes, and still warm mind you, by the time I was finished eating! But if you're in the mood for Arby's and will be in the area, it's worth the drive to visit this location to remind yourself what Arbys is supposed to be like! Thanks to the crew here for taking pride in your work everyday, even when I'm sure at times it seems otherwise tedious and mundane to you, but myself and others like me truly do understand how difficult of a job you have and we appreciate you very much! I wish more people realized how critical to our country food service workers really are, and workers have to endure some of the worst treatment by customers of any profession that I'm aware of! Great job Arby's crew, I will proudly continue to sport my "Will work for bacon" Arby's T-Shirt! (Which I would love to have in a size L by the way, mine is a bit too small for my over 40 dad bod) :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Stephanie Grainger
Such a pleasant group of workers who are very dedicated!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Curly Fries
Richard Winter
Pretty good food
Food: 4
Service: 4
A F
Good place but always out of portions like the Reuben, Only reason why I go there.
No napkins, girl at window has no customer service experience. No straw.
Atmosphere: 5
Food: 5
Service: 5
C G
Keeps lights and sign/menu off after dark, makes it hard to find/see. When asked what the menu says when ordering a specific new item(because there is no light) cashier is unprofessional and acts bothered. Doesn't want to work, cash in on the hourly I guess.
Atmosphere: 2
Food: 3
Service: 1
Mark Kovach
Arby's food is always great, I just wish, the food matched the posters,
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Dip, Chicken Gordon Blru, Beef 'N Cheddar, Roast Beef, Classic Roast Beef
Food was good, service was dry and mid. Maybe they had rough days the last 3 times I went but I didn't go for service I went for food and they nailed that at least
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Tenders, Roast Beef, Curly Fries
Great food, good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
My whole order was cold I ordered a chicken sandwich was told 5 minutes I said ok I finally get my food from the rude girl at the window short blue hair and my mozzarella sticks are cold my fries are cold common sense says if you have an order of something fried maybe fry the other items fresh I should've went to Wendy's I only give 2 stars instead of 1 because my chicken was the only fresh item
Food: 2
Service: 2
Went to the Arby’s in Swartz Creek for dinner as we have many times. We live a mile from the one on Miller Rd. In Flint but have always enjoyed going to the Swartz Creek Arby’s that is five miles further. We placed our order online with the app. I got the burger deal they have and it came to $14.30, my wife wanted a water so I went up to the counter and asked for a cup for water. The girl says that will be .27 cents, I said for a cup of water, as many times as we have been there or any other Arby’s, we have never been charged for water. I asked for the manager and a young man doing the fry’s came over and I asked him about the water charge, he says yes, we have always charged for water, I told him that I had just spent $15.00 there and you still want to charge me for a cup of water, he did not offer me a cup this time as he could have. There are too many fast food places to choose from for that kind of service. Culver’s has never charged for water, maybe that’s where we need to spend our money.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Arby's Signature Sandwiches, Roast Beef, Reuben
Even at the end of the day, the wait staff was great!
Atmosphere: 5
Food: 5
Service: 5
Very busy place, staff were friendly. Received our food in a short amount of time. Food was excellent!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Beef 'N Cheddar, Premium Nuggets 4 Ea
I'm not used to this level of greatness from Arby's. Unfortunately, my local Arby's has very real struggles with staffing and management, in which the price is ultimately paid by the customers. This Arby's in Swartz Creek still shows the end results of what a solid management team and a synergized, dedicated team of workers does for an organization. Everything was perfect, and this was from a drive through order that I received at or near 11pm, then drive home and let the dogs out before being able to enjoy it! Even at that point, the crinkle fries were cooked perfectly, with a deep golden color and a perfect snap that held 30+ minutes, and still warm mind you, by the time I was finished eating! But if you're in the mood for Arby's and will be in the area, it's worth the drive to visit this location to remind yourself what Arbys is supposed to be like! Thanks to the crew here for taking pride in your work everyday, even when I'm sure at times it seems otherwise tedious and mundane to you, but myself and others like me truly do understand how difficult of a job you have and we appreciate you very much! I wish more people realized how critical to our country food service workers really are, and workers have to endure some of the worst treatment by customers of any profession that I'm aware of! Great job Arby's crew, I will proudly continue to sport my "Will work for bacon" Arby's T-Shirt! (Which I would love to have in a size L by the way, mine is a bit too small for my over 40 dad bod) :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Such a pleasant group of workers who are very dedicated!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Curly Fries
Pretty good food
Food: 4
Service: 4
Good place but always out of portions like the Reuben, Only reason why I go there.
Restaurantji Recommends
Good food Lori is very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
No napkins, girl at window has no customer service experience. No straw.
Atmosphere: 5
Food: 5
Service: 5
Keeps lights and sign/menu off after dark, makes it hard to find/see. When asked what the menu says when ordering a specific new item(because there is no light) cashier is unprofessional and acts bothered. Doesn't want to work, cash in on the hourly I guess.
Atmosphere: 2
Food: 3
Service: 1
Arby's food is always great, I just wish, the food matched the posters,
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Dip, Chicken Gordon Blru, Beef 'N Cheddar, Roast Beef, Classic Roast Beef
Have you pay for water cup.
Atmosphere: 4
Food: 5
Service: 2
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