Hi, I’m leaving a review regarding the Cinnabon delights. My friend had placed an online order at the elms road Taco Bell in Swartz creek. We had drove there to get our meal which they recited over the com exactly what we had ordered online. We get back home and realize they never gave us A 12 PACK OF CINNABON DELIGHTS. Which cost almost 8 dollars. I had called up there after realizing they forgot them. The lady on the phone asked if I was coming back tonight which I said yes. My boyfriend and I drove ALL THE WAY BACK to realize the drive thru was 7 cars deep. I called again and asked the lady if I could grab them at the lobby but told me the lobby closed at 10 which it was a little over midnight. My boyfriend then called up and asked if there was anyway we could get them without having to wait god knows how long in line. The lady said “because it’s through a 3rd party our friend would have to dispute the order on the online app.” I shouldn’t have to wait in line when the Taco Bell employees get the order wrong. And for the manager/employee to tell me there is nothing we can do. I’ve worked in fast food before and never, ever had I treated a customer so poorly.
Jaime Curtis
Very disappointed with my burrito it was luke warm. Very sad AI took my order and had to repeat myself.
Christopher Lincoln
Using AI to take orders at the window is vile. God forbid we pay real people to do anything anymore.
Timothy Johnson
This particular Taco Bell is great no complaints
The Viper Pit
Feels your craving
Ryenne Piatt
Bad customer service, bad order taking skills at the drive-through thing I should be fast but failed to be efficient, which causes them to waste more time in the long run and lose customers in the process
Scott
We waited in the drive-thru for 30mins. for 3 items. They only take one order at a time. After we payed we waited another 10mins. One of the worst taco bells I've been to.
Allison Michelle
I ordered a nacho bell grande and I am very disappointed with the food. I got so many chips and most of them were plain and did not have any toppings on it. I just have to say too that every time I come here it seems like this is always an issue.. I also paid $24 for nothing. I also ordered a medium Baja blast and it tasted like zero sugar. I will not be coming back to this location… I would drive to the grand blanc location instead.
Atmosphere: 1
Food: 1
Service: 1
Mjb
This place has really stepped up their game!!! Still might be a little slow but the last couple times the staff has been extremely friendly and food on point!
Atmosphere: 5
Food: 5
Service: 5
Frank Reico
I come in to pick up an online order, wait for 10 minutes, watch someone else walk in, place an order and leave. Consistently disorganized.
Hi, I’m leaving a review regarding the Cinnabon delights. My friend had placed an online order at the elms road Taco Bell in Swartz creek. We had drove there to get our meal which they recited over the com exactly what we had ordered online. We get back home and realize they never gave us A 12 PACK OF CINNABON DELIGHTS. Which cost almost 8 dollars. I had called up there after realizing they forgot them. The lady on the phone asked if I was coming back tonight which I said yes. My boyfriend and I drove ALL THE WAY BACK to realize the drive thru was 7 cars deep. I called again and asked the lady if I could grab them at the lobby but told me the lobby closed at 10 which it was a little over midnight. My boyfriend then called up and asked if there was anyway we could get them without having to wait god knows how long in line. The lady said “because it’s through a 3rd party our friend would have to dispute the order on the online app.” I shouldn’t have to wait in line when the Taco Bell employees get the order wrong. And for the manager/employee to tell me there is nothing we can do. I’ve worked in fast food before and never, ever had I treated a customer so poorly.
Very disappointed with my burrito it was luke warm. Very sad AI took my order and had to repeat myself.
Using AI to take orders at the window is vile. God forbid we pay real people to do anything anymore.
This particular Taco Bell is great no complaints
Feels your craving
Bad customer service, bad order taking skills at the drive-through thing I should be fast but failed to be efficient, which causes them to waste more time in the long run and lose customers in the process
We waited in the drive-thru for 30mins. for 3 items. They only take one order at a time. After we payed we waited another 10mins. One of the worst taco bells I've been to.
I ordered a nacho bell grande and I am very disappointed with the food. I got so many chips and most of them were plain and did not have any toppings on it. I just have to say too that every time I come here it seems like this is always an issue.. I also paid $24 for nothing. I also ordered a medium Baja blast and it tasted like zero sugar. I will not be coming back to this location… I would drive to the grand blanc location instead.
Atmosphere: 1
Food: 1
Service: 1
This place has really stepped up their game!!! Still might be a little slow but the last couple times the staff has been extremely friendly and food on point!
Atmosphere: 5
Food: 5
Service: 5
I come in to pick up an online order, wait for 10 minutes, watch someone else walk in, place an order and leave. Consistently disorganized.
Service: 1
Restaurantji Recommends
Won't go back! Nasty & portions were not correct
Atmosphere: 1
Food: 1
Service: 3
Love me some tbell. The double stacked tacos always hit, plus the price isn't too high like other items.
Atmosphere: 4
Food: 4
Service: 4
Garbage service. Slow. and they do tiny portions.
Atmosphere: 1
Food: 1
Service: 1
I asked for Fries added to my tacos and they decided not to add them! READ THE SCREEN TO MAKE SURE YOU KNOW WHAT TO MAKE!!!!😡
Atmosphere: 3
Food: 3
Service: 2
Love it so bad.
Atmosphere: 4
Food: 4
Recommended dishes: Taco, Nachos
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