We ordered a pizza on 9-2-25 from Tecumseh Jets it was going to be delivered, 2 hours later I called, they said that my order was canceled because nobody from doordash picked it up ,without notification, very poor service, I should receive a free pizza. I will give them a zero rating, once again poor customer service.
Shelly Johnson
we ordered a large plain cheese, pizza and half and the other half with three other toppings when we picked up the pizza it was obvious that it had been sitting there for a while. The plain cheese side was cold, and the cheese was kinda hard, not soft and melting the other side was like they threw the top three ingredients on and just warmed it up a little and sent it out because the green peppers on that were cold. The mushrooms were kind of rubbery. The pepperoni wasn’t hot or in any kind of melted cheese and it was picked up within 20 minutes. When I called the store to talk to the manager, her name is Zoe. She was less than polite she claimed that she made the pizza herself and that it was fresh and it was completely not fresh and when I said that instead of trying to figure out how to make it right, she hung up on me. They will not be in business for long at this rate. zero customer service so disappointing.
Joshua C
Great service. Amazing gluten-friendly crust and pizza
Atmosphere: 3
Food: 5
Service: 4
johnathan “Mike” cox
Exceptional as always.
Atmosphere: 5
Food: 5
Service: 5
Heather Najera
I watch the manger take back a pizza tonight and use it for a delivery order that is sick the health department should know about this
Atmosphere: 1
Food: 1
Service: 1
Mhael
Hawaiian pizza was delicious but their deep dish 4 corner is a little pricey for what you get
Atmosphere: 3
Food: 4
Service: 4
John H
I have always gotten an excellent pizza, a large menu and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Jan Mata
If I could give this so called establishment/restaurant Zero Stars, I would. Jets has to be the most poorly managed business with the most incompetent employees employed. Ordered 2 calzones a pepperoni and a veggie. The pepperoni had almost no meat at all, and the veggie was mostly iceberg lettuce. And to make matters worse both had the bottoms of the of the sandwich burned! It was a reminder to not buy from Jets, but to continue to purchase all pizzas and subs from Marcos. We recently lost Wendy's and it is so unfortunate that Wendy's closed when Jets Pizza is the business that should have been shut down for having the worst food and customer service.
Max Vlix
They entered my order in wrong and refused to remake it until someone fessed up to putting it in the machine wrong and told me if i refunded the card they would have to charge it a second time
This is great pizza! No other words can describe it. Chicken bacon ranch is the greatest!
Rose Fowx
I’m lactose intolerant. I’m from NY and I’m Italian. I LOVED pizza before my symptoms got worse, and for the last few months I’ve been dying for some pizza. I called Jets Tecumseh up tonight and asked if they did dairy free pizza, and they were thrilled to inform me that I didn’t have to get cheese put on it. They didn’t sound annoyed they sounded excited to be able to get me pizza. I ordered 3 and they threw in an extra slice to my surprise (photo only has 3) awesome service, and thankful for you guys. I’ve been under a lot of stress between being a boss myself, buying a house, and having 3 kids. To others this may seem like something small, but for an Italian from NY this meant so much to me. You guys are awesome.
Fake Name
I have never felt more disrespected and belittled. i already tried going to corporate, but they didn't do anything about it. So I would not recommend going here. They dont even wash their pans or clean the bathrooms, and if you ever meet the guy named christian, he is the worst out of all of them.
Norma Stilwell
Best cheese bread sticks! Food has always been good and I have been ordering for a couple of years.
We ordered a pizza on 9-2-25 from Tecumseh Jets it was going to be delivered, 2 hours later I called, they said that my order was canceled because nobody from doordash picked it up ,without notification, very poor service, I should receive a free pizza. I will give them a zero rating, once again poor customer service.
we ordered a large plain cheese, pizza and half and the other half with three other toppings when we picked up the pizza it was obvious that it had been sitting there for a while. The plain cheese side was cold, and the cheese was kinda hard, not soft and melting the other side was like they threw the top three ingredients on and just warmed it up a little and sent it out because the green peppers on that were cold. The mushrooms were kind of rubbery. The pepperoni wasn’t hot or in any kind of melted cheese and it was picked up within 20 minutes. When I called the store to talk to the manager, her name is Zoe. She was less than polite she claimed that she made the pizza herself and that it was fresh and it was completely not fresh and when I said that instead of trying to figure out how to make it right, she hung up on me. They will not be in business for long at this rate. zero customer service so disappointing.
Great service. Amazing gluten-friendly crust and pizza
Atmosphere: 3
Food: 5
Service: 4
Exceptional as always.
Atmosphere: 5
Food: 5
Service: 5
I watch the manger take back a pizza tonight and use it for a delivery order that is sick the health department should know about this
Atmosphere: 1
Food: 1
Service: 1
Hawaiian pizza was delicious but their deep dish 4 corner is a little pricey for what you get
Atmosphere: 3
Food: 4
Service: 4
I have always gotten an excellent pizza, a large menu and friendly staff
Atmosphere: 5
Food: 5
Service: 5
If I could give this so called establishment/restaurant Zero Stars, I would. Jets has to be the most poorly managed business with the most incompetent employees employed. Ordered 2 calzones a pepperoni and a veggie. The pepperoni had almost no meat at all, and the veggie was mostly iceberg lettuce. And to make matters worse both had the bottoms of the of the sandwich burned! It was a reminder to not buy from Jets, but to continue to purchase all pizzas and subs from Marcos. We recently lost Wendy's and it is so unfortunate that Wendy's closed when Jets Pizza is the business that should have been shut down for having the worst food and customer service.
They entered my order in wrong and refused to remake it until someone fessed up to putting it in the machine wrong and told me if i refunded the card they would have to charge it a second time
Jets is always great!
Restaurantji Recommends
Food was always burnt
This is great pizza! No other words can describe it. Chicken bacon ranch is the greatest!
I’m lactose intolerant. I’m from NY and I’m Italian. I LOVED pizza before my symptoms got worse, and for the last few months I’ve been dying for some pizza. I called Jets Tecumseh up tonight and asked if they did dairy free pizza, and they were thrilled to inform me that I didn’t have to get cheese put on it. They didn’t sound annoyed they sounded excited to be able to get me pizza. I ordered 3 and they threw in an extra slice to my surprise (photo only has 3) awesome service, and thankful for you guys. I’ve been under a lot of stress between being a boss myself, buying a house, and having 3 kids. To others this may seem like something small, but for an Italian from NY this meant so much to me. You guys are awesome.
I have never felt more disrespected and belittled. i already tried going to corporate, but they didn't do anything about it. So I would not recommend going here. They dont even wash their pans or clean the bathrooms, and if you ever meet the guy named christian, he is the worst out of all of them.
Best cheese bread sticks! Food has always been good and I have been ordering for a couple of years.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chocolate Chip Brownie, Chocolate Chip Cookie, Jet's Triple Cheese Turbo Stix, 4 Corner Pizza, Boneless Wings
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