The food was wonderful and the service was great tonight, but after I finished eating, I stopped by the restroom and as I was heading in, I noticed one of the managers walking out without washing their hands. Which I was just in utter disbelief, so unsanitary. I didn’t catch her name, however she had a very noticeable red dyed short hair. Definitely needs to be brought up…
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Big Mac
Thomas Maddox
This location service has issues, if they tell you to pull into a slot cause you're food isn't ready,before you pull away ,get napkins, straws and condiments,service sucks
Atmosphere: 1
Food: 1
Service: 1
Erin V
Recently ordered food from this McDonald's, and while the food tasted great, the sandwich I ordered was constructed in a rather careless manner. Totally edible after reconstruction, but it would be better if it had been properly made the first time.
Atmosphere: 3
Food: 2
Service: 4
Malinda Boucher
DO NOT like the manager Kayla at all she is bitchy and she treats her crew members like crap..Everytime I come in to order she has a cocky attitude and she's is very bitchy to her coworkers and customers.
Food: 4
Service: 2
Joe Laney
It's one of the worst McDonald's that I've ever been to.
Atmosphere: 2
Food: 2
Service: 2
Jason Greene
Renee was an amazing help
Atmosphere: 5
Food: 5
Service: 5
Jeff Dulbs
Used the kiosk to order. Waited at the counter to get our cups, employees walked by me, Or ignored me. Our food got to the table before getting cups
Atmosphere: 1
Food: 1
Service: 1
Jan N.
Service is always slow. Orders are wrong most of the time.
Just your average McDonald's it's good but it's not great definitely not bad though it's an average McDonald's.... 😐
Atmosphere: 3
Food: 3
Service: 3
Jeff Harsh
Food was horrible. Got a double bacon quarter pounder with cheese. Only had 1 piece of bacon and 1 piece of cheese. Meat was burnt. I haven't eaten McDonald's in a long time and it was a quick meal. But its way worse than I have ever remembered.
Wow. I just went through the drive-through. The sweet young person at the cashier was very nice and the person who took my order, maybe the same person, also very nice. However, the person giving me the bag turned around and asked somebody if everything was in there and when they were told yes, they handed it to me. Regretfully, I did not open the bag to check myself. So. I get all the way home and I don’t have my french fries, and you know that’s the major reason to go to McDonald’s! So I called. The person who answered the phone, I think she said her name was Christina; she said it very quickly. I told her that I just came through the drive-through and did not get my french fries and she said, in a negative tone “if you wanna come back, we can replace it for you.” No apology at all. I asked nicely if it was OK if I come tomorrow and she said “that’s fine, what’s your name?” also in that tone, and when I told her, she hung up the phone. I mean, it’s fast food so I’m not expecting amazing customer service, but that was pitiful. I wonder if she was the manager? My cheeseburger bun was old and my pie was cold. It’s a shame. This is a small town and they don’t have lots of options.
Melissa Kimlinger Lawrence
Great service! Vicki especially really took time to help my son with his order. Thanks for a great lunch stop!
Emionna Perez
I have ordered from this place multiple times on doordash and they always got my order wrong they were either missing something or gave me the wrong order like today March 13th 2025 I ordered a large diet Coke a large Hi-C two medium fries 3 McChickens and six-piece chicken nugget and they gave me everything but my large diet Coke they gave me a small Pepsi that's not even mine
Yarrid
I usually get fresh and hot food here that's always pretty good. The wait times longer, but I can't complain because the foods hot and edible. It's better than every other McDonald's in Lenawee county. Would you rather wait for something hot and edible or get the fastest service for food you'll end up throwing out?
Everyone complaining about it go to both McDonald's in Adrian or the one in Brooklyn. Then write a review. I'm not saying this one's perfect or doesn't mess up orders on occasion. I've generally had great food and service.
The food was wonderful and the service was great tonight, but after I finished eating, I stopped by the restroom and as I was heading in, I noticed one of the managers walking out without washing their hands. Which I was just in utter disbelief, so unsanitary. I didn’t catch her name, however she had a very noticeable red dyed short hair. Definitely needs to be brought up…
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Big Mac
This location service has issues, if they tell you to pull into a slot cause you're food isn't ready,before you pull away ,get napkins, straws and condiments,service sucks
Atmosphere: 1
Food: 1
Service: 1
Recently ordered food from this McDonald's, and while the food tasted great, the sandwich I ordered was constructed in a rather careless manner. Totally edible after reconstruction, but it would be better if it had been properly made the first time.
Atmosphere: 3
Food: 2
Service: 4
DO NOT like the manager Kayla at all she is bitchy and she treats her crew members like crap..Everytime I come in to order she has a cocky attitude and she's is very bitchy to her coworkers and customers.
Food: 4
Service: 2
It's one of the worst McDonald's that I've ever been to.
Atmosphere: 2
Food: 2
Service: 2
Renee was an amazing help
Atmosphere: 5
Food: 5
Service: 5
Used the kiosk to order. Waited at the counter to get our cups, employees walked by me, Or ignored me. Our food got to the table before getting cups
Atmosphere: 1
Food: 1
Service: 1
Service is always slow. Orders are wrong most of the time.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Bacon Egg \u0026 Cheese Biscuit
Just your average McDonald's it's good but it's not great definitely not bad though it's an average McDonald's.... 😐
Atmosphere: 3
Food: 3
Service: 3
Food was horrible. Got a double bacon quarter pounder with cheese. Only had 1 piece of bacon and 1 piece of cheese. Meat was burnt. I haven't eaten McDonald's in a long time and it was a quick meal. But its way worse than I have ever remembered.
Food: 1
Restaurantji Recommends
Wow. I just went through the drive-through. The sweet young person at the cashier was very nice and the person who took my order, maybe the same person, also very nice. However, the person giving me the bag turned around and asked somebody if everything was in there and when they were told yes, they handed it to me. Regretfully, I did not open the bag to check myself. So. I get all the way home and I don’t have my french fries, and you know that’s the major reason to go to McDonald’s! So I called. The person who answered the phone, I think she said her name was Christina; she said it very quickly. I told her that I just came through the drive-through and did not get my french fries and she said, in a negative tone “if you wanna come back, we can replace it for you.” No apology at all. I asked nicely if it was OK if I come tomorrow and she said “that’s fine, what’s your name?” also in that tone, and when I told her, she hung up the phone. I mean, it’s fast food so I’m not expecting amazing customer service, but that was pitiful. I wonder if she was the manager? My cheeseburger bun was old and my pie was cold. It’s a shame. This is a small town and they don’t have lots of options.
Great service! Vicki especially really took time to help my son with his order. Thanks for a great lunch stop!
I have ordered from this place multiple times on doordash and they always got my order wrong they were either missing something or gave me the wrong order like today March 13th 2025 I ordered a large diet Coke a large Hi-C two medium fries 3 McChickens and six-piece chicken nugget and they gave me everything but my large diet Coke they gave me a small Pepsi that's not even mine
I usually get fresh and hot food here that's always pretty good. The wait times longer, but I can't complain because the foods hot and edible. It's better than every other McDonald's in Lenawee county. Would you rather wait for something hot and edible or get the fastest service for food you'll end up throwing out?
Everyone complaining about it go to both McDonald's in Adrian or the one in Brooklyn. Then write a review. I'm not saying this one's perfect or doesn't mess up orders on occasion. I've generally had great food and service.
Great employees, Ambrose is the best 👌
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