Pizza Hut

401 W Michigan Ave, Three Rivers
(269) 273-3035

Recent Reviews

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cruz collins

It was very loud in the kitchen. It felt like every minute it was loud

Atmosphere: 2

Food: 3

Service: 5

Courtney Nixon

Once again pizza hut has delivered me the wrong pizza and refuses to answer their phone. The service is just disappointing. Several times now they have brought me someone else's order and leave me on hold. At one point ive called up to 10x just to talk to someone and never have. Today, pizza was delivered 20 minutes ago and I still cannot get through to anyone. This company doesnt appreciate their customers and I will not waste my money anymore.

Atmosphere: 1

Food: 1

Service: 1

Rebecca Rudicill

Was ok considering I order Toca pizza didn't check order so when I got home their was no lettuce,tomatoes,and no sauces so had to go all the way back to get the right pizza done right

Atmosphere: 5

Food: 5

Service: 4

Jakob Vaughn

I have had better frozen pizza. Pizza tasted old by the time it got home.

Alexandra

I ordered 4 large pizzas and asked for them to be ready at 1 pm. When I arrived, my order was hot and ready to go! The lady at the counter was super friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Jim B

Food was fine. You have to ask at the counter for everything you want, plates, tableware, etc.

Atmosphere: 5

Food: 5

Service: 4

Amber Smith

Angel is amazing! Wonderful customer service! I came in and ate with my family and my drink was never empty and the smiles on all the employees faces is rare! Keep up the good work you guys are the BOMB!!!!

Atmosphere: 5

Food: 5

Service: 5

Naomi Michelle

Staff is friendly, pizza is very oily and salty, atmosphere is very nostalgic.

Atmosphere: 3

Food: 3

Service: 5

Tammeria Phifer

i’d love the PZone back please

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza Hut, Garlic

Erick Patgon

The young man who served us yesterday evening served us in a very happy manner and it's nice to eat in a place where they will welcome you like that. The pizzas are very hot, as are the wings

Atmosphere: 4

Food: 4

Service: 5

David Gilley

The worst customer service I have seen in a very long time. If you want to be ignored, deal with rudeness at an extreme level, this is the place for you. I will never go back to this Pizza Hut.

Atmosphere: 1

Food: 2

Service: 1

David Ward

Food was great people were friendly

Food: 5

Service: 5

Recommended dishes: Pizza Hut, Boneless Wings

Destiny Miller

They had my order done on time, but the pizza was trash. It was under cooked, the crust super thin, not even cut. It sucks because I was excited but oh well. The wings and chicken melt were good according to my husband though.

Food: 2

NT

Pizza wasn't hot and they messed up the order.

Allie Scott

Update: Their manager, Angel,
reached out to me today and offered to redo my previous order for free. She was very understanding, apologetic, and she was very polite. She was also very quick, she reached out to me around 10:30am and had everything ready at 11:00am for carry out. The sauce amount was perfect(my partner and I always order extra sauce) both pizzas and breadsticks were cooked perfectly, perfect amount of cheese, the sauce types were correct. Oh my gosh and we actually got our toppings! Compete 180° from what we normally get. 10/10 some of the best Pizza Hut we’ve ever had

Past review: Please actually listen to what the customer ordered. I’ve tried ordering several times pizza a certain way, and it’s offered without even having to specify, and every single time it doesn’t happen and the pizza is just gross. Most recently one pizza was over baked and the other was underbaked and neither had the correct customizations, and the breadsticks tasted like they had been sitting out for hours??? Nothing about it was appetizing, and whenever it comes to wanting extra or light anything they never deliver even if you’re PAYING for it. Whether it’s a topping, sauce amount, or cheese amount, this location is god awful at paying attention to the customer’s order. Every time you go in the staff are lifeless, no matter how friendly you try to be towards them they act like it would kill them to even respond to a “hello” or “thank you”, if you say anything they visibly frown and just respond “name.” They act so miserable you can feel that everyone hates their life before you even walk in, and it’s expressed on the outside as well. There’s always litter everywhere. This is not how a business should be taken care of. This location severely needs better management, and obviously the staff is miserable and needs better pay, because they surely won’t ever earn a tip from most people.

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