We ordered the Cantina Chicken bowl inside the main lobby. Waited over 20 minutes after ordering and was told they were waiting for the chicken to be done. After driving all the way home to eat, there was no chicken in the bowl!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cantina Chicken Bowl
J.C. 3
Drive the extra 5 mins to a taco bell that has some idea of how to make the food you ordered.
Food: 1
Cameron Woryn
Food was great, Adam the manager was so friendly and patient with me. Food came out quick and CLEAN. Will go again for sure
Atmosphere: 4
Food: 4
Service: 5
Hamm Steve
Are we serious? My mom was really nice and got me Taco Bell yesterday and everything seemed DIRTY. The nacho fries container was covered in white stuff and hand and finger prints. My nacho fries were cold and also had white stuff on them. My mom’s nacho bell grande tasted old- everything from the meat to the chips and cheese. I was on my way to work with 20 minutes and 5 minute drive time, barely making it because they prioritize mobile orders?? (As well as taking forever) Anyways, the guy who took our order was friendly and my mom has the video of her going back, still being polite. The younger workers were very kind and apologized for their manager’s behavior (hence the extra star under service.) The older lady (manager) acted truly like a child while the younger employees tried to work the refund before she came over- already knowing she’d be piece of work…. She was SO rude, saying they would remake it but she didn’t want to refund, saying “Oh my god is she handing all it back???” snidely as if we were trying to be malicious. Maybe don’t serve dirty and old food? But anyways, the meal was such a turn off as to if they ever clean the drink dispenser so I told her she could take the Baja blast back. My mom went to hand that back and she said we could keep it- but didn’t refund it. Overall a horrible experience and I’ll never be back. If you want real customer service and good food hit up the one on Allen Road?
Atmosphere: 1
Food: 1
Service: 2
Cheryl Porter
Used drive-thru placed order and was asked if I wanted to donate to their education fund. I was totally put off by this and drove off. I don't like to be solicited for their staffs education, this has gone too far.
Atmosphere: 2
Food: 2
Service: 2
H. Person
Worst taco bell downriver without question. Terrible service followed by poorly made food. Taco bell can be good, guess they didn't get the memo
Atmosphere: 1
Food: 1
Service: 1
Matthew Ross
Lmao this place is terrible. Takes forever, food somehow ends up cold on delivery, no ones paying attention. Not sure who's managing the place but it's probably the worst taco bell in this county.
Atmosphere: 1
Food: 1
Service: 1
Alaina Harris
They staff is so slow and so not avknowlege you. They all walk around like they are stoned. They need to be managed.
Atmosphere: 1
Service: 1
Demericha Hobson
The food was fresh. Getting home off the highway from out of town was great ? food for dinner after a long trip. ?
Atmosphere: 5
Food: 4
Service: 5
NeroSkye
Order delivery and tacos specially made. My tacos were regular and my drink wasn’t there. Delivery driver spoke no English and acted confused.
Not sure why this place is getting review bombed. The food tastes better or equal to all other close locations. The only thing I could complain about is lack of sauce packets from my mobile orders. Happy to have a Taco Bell in near proximity.
Atmosphere: 4
Food: 4
Service: 4
Ellysse Zomerfeld
Hands down best Taco Bell in our area! This place is great! Super nice staff! Fast service & always accommodating for people if & when mistakes are made. Probably the best experience I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
Noreen Suiter
Probably the best made nachos & hard taco supreme I’ve had in a while! I haven’t had the best experiences with getting my orders accurately, however today I could say otherwise. The Aardvark nachos I ordered were made perfectly. I didn’t have to ask for extra topping, they were excellent. Customer service was good too.
Jason Schlegel
Terrible... this place needs to really get it figured out. Terrible business model.
Atmosphere: 1
Food: 1
Service: 1
Brad
(Started at a 4 star) This is hands down the best Taco Bell in the area. Not only was the drive-thru employee great and personable, but the food was outstanding. I’ve had bad experiences with other Taco Bell’s in the area and have to give 5 stars for this experience. I work in customer service and this was outstanding for a fast food joint!
Edit:(down to a 3 star) I take most of this back because they continually forget hot sauce. This place is no different than any other downriver Taco Bell. Spending all $14 on overpriced garbage and people still can’t get anything right.
Edit(05/16/24: now a one star): paid for extra jalapeño sauce and they didn’t give it to me. Loving paying a multinational corporation extra money to not get anything. This place has literally gotten worse and worse since coming here. Just making your own stuff at home at this point
We ordered the Cantina Chicken bowl inside the main lobby. Waited over 20 minutes after ordering and was told they were waiting for the chicken to be done. After driving all the way home to eat, there was no chicken in the bowl!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cantina Chicken Bowl
Drive the extra 5 mins to a taco bell that has some idea of how to make the food you ordered.
Food: 1
Food was great, Adam the manager was so friendly and patient with me. Food came out quick and CLEAN. Will go again for sure
Atmosphere: 4
Food: 4
Service: 5
Are we serious? My mom was really nice and got me Taco Bell yesterday and everything seemed DIRTY. The nacho fries container was covered in white stuff and hand and finger prints. My nacho fries were cold and also had white stuff on them. My mom’s nacho bell grande tasted old- everything from the meat to the chips and cheese. I was on my way to work with 20 minutes and 5 minute drive time, barely making it because they prioritize mobile orders?? (As well as taking forever)
Anyways, the guy who took our order was friendly and my mom has the video of her going back, still being polite. The younger workers were very kind and apologized for their manager’s behavior (hence the extra star under service.) The older lady (manager) acted truly like a child while the younger employees tried to work the refund before she came over- already knowing she’d be piece of work…. She was SO rude, saying they would remake it but she didn’t want to refund, saying “Oh my god is she handing all it back???” snidely as if we were trying to be malicious. Maybe don’t serve dirty and old food? But anyways, the meal was such a turn off as to if they ever clean the drink dispenser so I told her she could take the Baja blast back. My mom went to hand that back and she said we could keep it- but didn’t refund it. Overall a horrible experience and I’ll never be back. If you want real customer service and good food hit up the one on Allen Road?
Atmosphere: 1
Food: 1
Service: 2
Used drive-thru placed order and was asked if I wanted to donate to their education fund. I was totally put off by this and drove off. I don't like to be solicited for their staffs education, this has gone too far.
Atmosphere: 2
Food: 2
Service: 2
Worst taco bell downriver without question. Terrible service followed by poorly made food. Taco bell can be good, guess they didn't get the memo
Atmosphere: 1
Food: 1
Service: 1
Lmao this place is terrible. Takes forever, food somehow ends up cold on delivery, no ones paying attention. Not sure who's managing the place but it's probably the worst taco bell in this county.
Atmosphere: 1
Food: 1
Service: 1
They staff is so slow and so not avknowlege you. They all walk around like they are stoned. They need to be managed.
Atmosphere: 1
Service: 1
The food was fresh. Getting home off the highway from out of town was great ? food for dinner after a long trip. ?
Atmosphere: 5
Food: 4
Service: 5
Order delivery and tacos specially made. My tacos were regular and my drink wasn’t there. Delivery driver spoke no English and acted confused.
Restaurantji Recommends
Not sure why this place is getting review bombed. The food tastes better or equal to all other close locations. The only thing I could complain about is lack of sauce packets from my mobile orders. Happy to have a Taco Bell in near proximity.
Atmosphere: 4
Food: 4
Service: 4
Hands down best Taco Bell in our area! This place is great! Super nice staff! Fast service & always accommodating for people if & when mistakes are made. Probably the best experience I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
Probably the best made nachos & hard taco supreme I’ve had in a while! I haven’t had the best experiences with getting my orders accurately, however today I could say otherwise. The Aardvark nachos I ordered were made perfectly. I didn’t have to ask for extra topping, they were excellent. Customer service was good too.
Terrible... this place needs to really get it figured out. Terrible business model.
Atmosphere: 1
Food: 1
Service: 1
(Started at a 4 star) This is hands down the best Taco Bell in the area. Not only was the drive-thru employee great and personable, but the food was outstanding. I’ve had bad experiences with other Taco Bell’s in the area and have to give 5 stars for this experience. I work in customer service and this was outstanding for a fast food joint!
Edit:(down to a 3 star) I take most of this back because they continually forget hot sauce. This place is no different than any other downriver Taco Bell. Spending all $14 on overpriced garbage and people still can’t get anything right.
Edit(05/16/24: now a one star): paid for extra jalapeño sauce and they didn’t give it to me. Loving paying a multinational corporation extra money to not get anything. This place has literally gotten worse and worse since coming here. Just making your own stuff at home at this point
Food: 1
Service: 1
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