Unfortunately, our experience was disappointing. The staff never acknowledged us when we arrived, and no one made an effort to assist us or take our order. After waiting for a while, we ended up placing an online order from our table instead. Customer service goes a long way, and based on this visit, we’ll likely choose a different restaurant next time.
Atmosphere: 3
Food: 3
Service: 1
Daza Phillips
The manager Breezy is amazing! She made sure my kids had everything freshly made!
Atmosphere: 5
Food: 5
Service: 5
Emy jessica
The drive through was so great I am leaving a google and a yelp review. The person taking my order was kind, got my order right and by the time I paid the food was already ready. 110% recommend this location
Atmosphere: 5
Food: 5
Service: 5
Karen J. Mitchell
The fact that I have to drive here to get good service is crazy and I stay by another one when I say my food is always hot and I get great service there never out of anything sometimes you might have to wait 5 minutes but I will wait any day for good service and hot food keep up the good work
Patricia Newell
Drive Thru… 2 strikes your out!! The classic chicken sandwich was half the size of the bun, no pickles, just a pea size dab of sauce, on both sandwiches. I placed an order about a month ago and the chicken was so tuff.. could not bite into the sandwich. Popeyes use to have a really good chicken sandwich… I would not eat at this location. Or maybe dine in and you could possibly exchange for another or get a refund. Very, Very disappointing !!
Food: 1
Service: 5
Mauricio Flores
Eric in the drive thru was very nice and gave me back extra money i accidentally handed to him. The food was great and ready for us in a timely manner. His honesty and service goes to show the exceptional training he’s received under the leadership of Bree. Will definitely be back for more.
Atmosphere: 5
Food: 5
Service: 5
Larry Kozak
great food and friendly people
Atmosphere: 5
Food: 5
Service: 5
Smuggler’s Cargo Toys and Collectibles
Not sure what the point of waiting till a customer picks up their online order and then dropping it in the fryers to be made. This restaurant never seems to actually be able to give people a time when their order is ready, but when you suddenly show up for it after any amount of time, suddenly they’re dropping at all in the fryers . You could’ve been waiting 20 minutes to half an hour and then suddenly you’re there and it’s like “oh this needs to be made” . Understandable that the food is hot, but why can’t they start to get it ready when the order is placed? I think it’s terrible that if I waited half an hour to come in, and I get there and you guys haven’t even dropped the chicken yet and then I’m waiting another 10 to 15 minutes, who does that? And there’s never any sort of apology or anything like that we’re sorry for making you wait or anything. Could just be how anybody under the age of 40 runs a customer service these days.
Atmosphere: 2
Food: 4
Service: 1
Spiritual Divershuns
Excellent experience! Popeyes never gets orders correct, always missing up some way. But NOT this time! First time at this location & it was the best!! Everything 💯 perfect!
Atmosphere: 5
Food: 5
Service: 5
Romeo G
Service was great.. food is always fresh new manager Brianna thank you for the great service and great hospitality
They are slow, terrible service. Just mean and always cut you off when you're ordering your food. Never get your order right just horrible
Atmosphere: 2
Food: 3
Service: 1
mark mcdonald
I need to let management know what a gem they have. Bri is always friendly. She knows my voice when I use the drive thru. She does a great job making me feel like I’m important. Maybe that’s why I keep coming back. The chicken can be great, but if you don’t have the service, the chicken then is just chicken. Thank you Bri for all you do. See you soon. Mark
Atmosphere: 5
Food: 5
Service: 5
robert Gray
Food was good and hot
Atmosphere: 5
Food: 5
Service: 5
MLK Jr Alakbar
Guy took 20 minutes to take my order to mess up 3 things, extra sauce, my drink, and gave me a sandwich instead of strips, horrible place
Atmosphere: 1
Food: 1
Service: 1
Steve Conklin
Terrible!!! 5 spicy tenders meal. Ordered through app...get there, they only have 3 of the spicy tenders or wait 30 min....ordered this almost 15 min prior on app. Cold, rubbery, tasteless tenders. Fries had maybe 10 fries in the container. Will never go again.
Unfortunately, our experience was disappointing. The staff never acknowledged us when we arrived, and no one made an effort to assist us or take our order. After waiting for a while, we ended up placing an online order from our table instead. Customer service goes a long way, and based on this visit, we’ll likely choose a different restaurant next time.
Atmosphere: 3
Food: 3
Service: 1
The manager Breezy is amazing! She made sure my kids had everything freshly made!
Atmosphere: 5
Food: 5
Service: 5
The drive through was so great I am leaving a google and a yelp review. The person taking my order was kind, got my order right and by the time I paid the food was already ready. 110% recommend this location
Atmosphere: 5
Food: 5
Service: 5
The fact that I have to drive here to get good service is crazy and I stay by another one when I say my food is always hot and I get great service there never out of anything sometimes you might have to wait 5 minutes but I will wait any day for good service and hot food keep up the good work
Drive Thru… 2 strikes your out!! The classic chicken sandwich was half the size of the bun, no pickles, just a pea size dab of sauce, on both sandwiches. I placed an order about a month ago and the chicken was so tuff.. could not bite into the sandwich. Popeyes use to have a really good chicken sandwich… I would not eat at this location. Or maybe dine in and you could possibly exchange for another or get a refund. Very, Very disappointing !!
Food: 1
Service: 5
Eric in the drive thru was very nice and gave me back extra money i accidentally handed to him. The food was great and ready for us in a timely manner. His honesty and service goes to show the exceptional training he’s received under the leadership of Bree. Will definitely be back for more.
Atmosphere: 5
Food: 5
Service: 5
great food and friendly people
Atmosphere: 5
Food: 5
Service: 5
Not sure what the point of waiting till a customer picks up their online order and then dropping it in the fryers to be made. This restaurant never seems to actually be able to give people a time when their order is ready, but when you suddenly show up for it after any amount of time, suddenly they’re dropping at all in the fryers . You could’ve been waiting 20 minutes to half an hour and then suddenly you’re there and it’s like “oh this needs to be made” . Understandable that the food is hot, but why can’t they start to get it ready when the order is placed? I think it’s terrible that if I waited half an hour to come in, and I get there and you guys haven’t even dropped the chicken yet and then I’m waiting another 10 to 15 minutes, who does that? And there’s never any sort of apology or anything like that we’re sorry for making you wait or anything. Could just be how anybody under the age of 40 runs a customer service these days.
Atmosphere: 2
Food: 4
Service: 1
Excellent experience! Popeyes never gets orders correct, always missing up some way. But NOT this time! First time at this location & it was the best!! Everything 💯 perfect!
Atmosphere: 5
Food: 5
Service: 5
Service was great.. food is always fresh new manager Brianna thank you for the great service and great hospitality
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They are slow, terrible service. Just mean and always cut you off when you're ordering your food. Never get your order right just horrible
Atmosphere: 2
Food: 3
Service: 1
I need to let management know what a gem they have. Bri is always friendly. She knows my voice when I use the drive thru. She does a great job making me feel like I’m important. Maybe that’s why I keep coming back. The chicken can be great, but if you don’t have the service, the chicken then is just chicken. Thank you Bri for all you do. See you soon.
Mark
Atmosphere: 5
Food: 5
Service: 5
Food was good and hot
Atmosphere: 5
Food: 5
Service: 5
Guy took 20 minutes to take my order to mess up 3 things, extra sauce, my drink, and gave me a sandwich instead of strips, horrible place
Atmosphere: 1
Food: 1
Service: 1
Terrible!!! 5 spicy tenders meal. Ordered through app...get there, they only have 3 of the spicy tenders or wait 30 min....ordered this almost 15 min prior on app. Cold, rubbery, tasteless tenders. Fries had maybe 10 fries in the container. Will never go again.
Atmosphere: 1
Food: 1
Service: 1
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