Popeyes Louisiana Kitchen

12285 23 Mile Rd, Utica
(586) 997-8150

Recent Reviews

Timothy Ingleby

This place is a complete garbage pit. The workers are garbage, they don't care about their jobs, they're filthy. They touch food without gloves After touching money and they screw up your order repeatedly. And you will wait at least a 1/2 hour for 2 pieces of chicken every single time. I don't understand why a chicken place never has chicken. You people are pathetic and I Wish I would not have wasted my money time or energy Going to your pathetic store. Your workers are garbage. No need to even reply to this review. Because you already know it. That's why you have a 2.5 rating. Pieces of garbage Oh yeah, and Jennifer. If your goal was to come across as pure white trash mission accomplished great job!

Atmosphere: 1

Food: 1

Service: 1

Kris Kurz

First time at Popeye's. I really liked it. Amazing chicken sandwich. Even better than Wild Wings, Wingstop, Wingsnob, Chicken FIL A (which I used to eat years ago, but don't go there anymore), Wendy's. Second best just behind Detroit Wing Co.They did take a while. Figured it would take longer than Burger King, Taco Bell or McDonalds. But still the wait was long, up there with White Castle. But the staff were friendly and the food was delicious. Sides are expenaive though. $3.99 for 3 bites of Mac & cheese. Overall I really like their Chicken Sandwich and Chicken Tenders great too.

Atmosphere: 5

Food: 5

Service: 4

Colleen Smith

Just went through the drive through, they are definitely having a bad day. Practically threw my order and change at me...ruuuude. If you don't like your job, get another one! This makes 2nd time, same rude service, won't be back, so there's that.

Atmosphere: 1

Food: 4

Service: 1

Ben Caruso

First time here! WOW! This is absolutely DEEEEEEeeeeeeLICIOUS!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Popeyes Chicken Sandwiches, 24 Popeyes Wings

Steven Pearson

I was there on 3/16/24 first I waited almost thirty mins on chicken & when I finally got home & ate it the next day I was sick.

Atmosphere: 1

Food: 1

Service: 1

William Soborowski

Worst chicken sandwich ever! Chicken slightly bigger than the pickle, over cooked and drenched in sauce. This place gets worse with each visit!

Atmosphere: 1

Food: 1

Service: 1

GM Barns

Waited in the drive-thru for 15 minutes to get food. Finally went inside to ask for my money back. Lobby FULL of angry people. Guy behind the counter was rude and said he was too busy and started dropping F-Bombs! Girl finally handed me my bag of food but dropped it. Put new food in the bag, but it was the wrong food! FINALLY got my money back after arguing....won't go there again!

Atmosphere: 1

Food: 1

Service: 1

Jonathan McGregor

Great placeAnd food is incredible when

Atmosphere: 5

Food: 5

Service: 5

Barb Baker

This is THE best Popeyes store. There is a young man with brown haired that works the drive-thru and he needs to be recognized for going above and beyond every time. Our order took a little long due to it being bigger and his customers service was OFF THE CHARTS great. The food was hot and fresh and everything we ordered was in the bag. The only Popeyes where the order is completely right every time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Biscuit, Cajun Fries, French Fries, 16 Chicken Strip Meal

Thomas Taylor

This is the best location around, I have always gotten great service and fresh hot food . Today was even better than last time .I wish the one in my neighborhood was like this location.

Atmosphere: 5

Food: 5

Service: 5

Andrew Lathrup

Nice clean location. Rielle was friendly and made the experience perfect. Thank

Atmosphere: 5

Food: 5

Service: 5

Jeff Abro

Best chicken I’ve ever had!

Atmosphere: 5

Food: 5

Service: 5

Jon Holstine

This location cant figure out how to make the two drive through lines work. Been left multiple times while several cars go through the other side. There's only one person taking orders for both so it's no faster anyways. Staff is unfriendly and short with you.

Atmosphere: 1

Food: 5

Service: 1

Mercedes Warnes

Such a lovely place and staff; Real hard workers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Coleslaw

D. Carl Brown

I uh... I can't eat Popeyes anymore... 1.) They took the Cajun rice away... 2.) The spicy chicken is never spicy 3.) The red beans and rice tasted spoiled tonight...I literally took 2 bites of the chicken, 2 bites of the red beans and rice and threw the rest of the meal away...It's not likely I'll ever eat Popeyes again...

Atmosphere: 2

Food: 2

Service: 4

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