I'm traveling from out of town and tried this pizza today. I would have been better off dumping a jar of pizza sauce on a cardboard box! Also the staff acted like they were royalty and you were a peasant.
Atmosphere: 1
Food: 1
Service: 1
Cpt Don Mc Jr. (W8CPT)
(2nd Reply to Owner)SO NOT ONLY WAS THE PIZZA NASTY AND ALL SALTY THE OWNER HAS TO COME ON HERE AND LIE! GRUBHUB DID NOT PULL MY REFUND AND I DO NOT LIE ON MY REVIEWS. ID SUGGEST NOT DOING BUSINESS WITH THEM. NOT EVEN AN OFFER FROM THEM TO RESOLVE THIS JUST A BAG OF LIES!(Original Review)Pizza was absolutely disgusting! My mother and I both took one bite and it was like a bottle of salt was dumped on the pizza. We threw it out and Grubhub refunded my purchase. So gross...(1st Reply to Owner)I GUESS I CANT REPLY. THANKS FOR TELLING ME THEY REVERSED THE CHARGEBACK I NEED TO CONTACT THEM THE PIZZA WAS SO SALTLY WE HAD TO THROW IT OUT AND THEN WE ORDERED BIG BOYS. IM NOT UP TO ANYTHING YOUR PIZZA SUCKED!
Atmosphere: 1
Food: 1
Service: 1
Robert Sokana
First time ordering pizza from this location a few weeks back, Pizza wasn’t all that. Didn’t have too much flavor. Customer service was great. I ordered A large and looked like a small. Was shocked on how small the pizza was for the price.
Atmosphere: 5
Food: 2
Service: 5
Luke Green
Pizza sat on our porch for at least 15+ minutes since no one notified us it was dropped off.
Atmosphere: 1
Food: 1
Service: 1
William Finn
Wings and chicken are great and staff is very friendly.
DR
I love Sorrento's pizza. They have the best tasting crust of all the pizza's I have tried.
Great pizza and great delivery service for a catering order 50+ people. BBQ chicken much better than Jet's.
Kevin White
I've been going to this location for thirty plus years. Always super fresh hot pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
David Kott
I enjoyed our square pizza and cheesy bread from Sorrento Pizza in Utica. The pizza was generously portioned with good cheese and the crust was crispy and delicious. The cheesy bread was rich tasting and had a crisp crust. It was a satisfying meal and everyone wants to order from Sorrento Pizza again.
The 2 slices I received looked and tasted like last nights leftovers. Barely warm.
Atmosphere: 3
Food: 2
Service: 3
David Zaner
Couldn't eat the cheese bread it was baked in a deep dish pan extremely hard and soaked plain oil from the pan.Even after it cooled its to tough for my kids to chew and completely saturated in oil. Would have been alright with high prices if food tasted good.
Atmosphere: 1
Food: 1
Service: 4
Brian Gaddy
I ordered a large and garlic and Parmesan wasn't definitely well over done and if you're going to make a pizza put on all the fixings towards the crust of the pizza. for 28$ probably spread out the toppings more instead of putting it all in the middle of the pizza. I should have just brought crazy
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Special
สังวาลย์ จันดาศรี
Dining here is like attending a performance where the staff is the star of the show. Their professionalism and dedication to making every meal extraordinary are truly impressive.
I'm traveling from out of town and tried this pizza today. I would have been better off dumping a jar of pizza sauce on a cardboard box! Also the staff acted like they were royalty and you were a peasant.
Atmosphere: 1
Food: 1
Service: 1
(2nd Reply to Owner)SO NOT ONLY WAS THE PIZZA NASTY AND ALL SALTY THE OWNER HAS TO COME ON HERE AND LIE! GRUBHUB DID NOT PULL MY REFUND AND I DO NOT LIE ON MY REVIEWS. ID SUGGEST NOT DOING BUSINESS WITH THEM. NOT EVEN AN OFFER FROM THEM TO RESOLVE THIS JUST A BAG OF LIES!(Original Review)Pizza was absolutely disgusting! My mother and I both took one bite and it was like a bottle of salt was dumped on the pizza. We threw it out and Grubhub refunded my purchase. So gross...(1st Reply to Owner)I GUESS I CANT REPLY. THANKS FOR TELLING ME THEY REVERSED THE CHARGEBACK I NEED TO CONTACT THEM THE PIZZA WAS SO SALTLY WE HAD TO THROW IT OUT AND THEN WE ORDERED BIG BOYS. IM NOT UP TO ANYTHING YOUR PIZZA SUCKED!
Atmosphere: 1
Food: 1
Service: 1
First time ordering pizza from this location a few weeks back, Pizza wasn’t all that. Didn’t have too much flavor. Customer service was great. I ordered A large and looked like a small. Was shocked on how small the pizza was for the price.
Atmosphere: 5
Food: 2
Service: 5
Pizza sat on our porch for at least 15+ minutes since no one notified us it was dropped off.
Atmosphere: 1
Food: 1
Service: 1
Wings and chicken are great and staff is very friendly.
I love Sorrento's pizza. They have the best tasting crust of all the pizza's I have tried.
Food: 5
Best! No place like this one‼️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Bread, Meat Feast, Classic, Cheese Pizza, Pasta Pizza, Garlic Bread
Great pizza and great delivery service for a catering order 50+ people. BBQ chicken much better than Jet's.
I've been going to this location for thirty plus years. Always super fresh hot pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
I enjoyed our square pizza and cheesy bread from Sorrento Pizza in Utica. The pizza was generously portioned with good cheese and the crust was crispy and delicious. The cheesy bread was rich tasting and had a crisp crust. It was a satisfying meal and everyone wants to order from Sorrento Pizza again.
Food: 5
Service: 5
Restaurantji Recommends
Watch out for their 11.00 meat fee.
The 2 slices I received looked and tasted like last nights leftovers. Barely warm.
Atmosphere: 3
Food: 2
Service: 3
Couldn't eat the cheese bread it was baked in a deep dish pan extremely hard and soaked plain oil from the pan.Even after it cooled its to tough for my kids to chew and completely saturated in oil. Would have been alright with high prices if food tasted good.
Atmosphere: 1
Food: 1
Service: 4
I ordered a large and garlic and Parmesan wasn't definitely well over done and if you're going to make a pizza put on all the fixings towards the crust of the pizza. for 28$ probably spread out the toppings more instead of putting it all in the middle of the pizza. I should have just brought crazy
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Special
Dining here is like attending a performance where the staff is the star of the show. Their professionalism and dedication to making every meal extraordinary are truly impressive.
Atmosphere: 5
Food: 5
Service: 5