The Bistro - Eat. Drink. Connect.®

We got to the hotel, to be told by the receptionist that, our room was cancelled by our 3rd party booking company. When we called Expedia they told us that they are unable to cancel reservations after they are booked and they didn't cancel it. They told Expedia, that we cancelled it earlier in the day (at a time where I couldn't have possibly done it, I was walking in a wedding.) We had to find another hotel in the middle of the night and ended up having to pay more. Then we had...read full review

Booked room for our family of four to stay after a concert. Checked via the Bonvoy app, to save time. Got in and still had to do all the check in steps. Room was only prepped for two people to stay in. No coffee cups or coffee provided in the room. Cleaners left cleaning supplies in the room, bathroom moldy, and windows screens were damaged. No food service is available. Way over priced at $139/night.

We stayed here 5 years ago and it was great so when came back I thought it would be the same. Boy was I wrong! This place is a straight up dump! The lobby is clean but the elevator is disgusting ( see pics. Elevator carpet is green but brown from all the filth) The hallways were filthy and smelled. The room had dirty sheets, dirty blankets, the floors were sticky and the bathroom was moldy with hair from the last guests. The mirror had something brown all over and the curtains...read full review