Tropical Smoothie Cafe

Rip off. The wraps are smaller than your hand. For 10 bucks? I asked why it was so small and was told that's just how they make them now. Seriously? The other locations make them normal size.

The most dysfunctional tropical smoothie I’ve ever been too. Service was god awful, took 25 minutes to get an açaí bowl. Açaí was a mess when we got it, honey everywhere and completely frozen. Smoothie tasted like straight ice pretty much

It was a pleasure to get food here! The food pound per pound is a little more than other establishments; however, the quality more than makes up for it.

The staff is very friendly and pleasant to both chat with and willing to assist with your orders.

I had a terrible time. Makayla was a terrible manager. I asked her about a chipotle chicken flatbread and she refused to give me a refund and then she continued to yell at other employees in front of my face. It made me feel so disrespected and uncomfortable. I’m not sure what the Work environment is here but to be able to talk to your employees like that in front of a customer is unacceptable.

Atmosphere: 1

Food: 1

Service: 1

I asked her to put extra sauce and she drenched it in so much sauce it was uneatable. Had to get to an appointment so just went hungry.

Atmosphere: 4

Food: 1

Service: 4

I am disabled and struggle with hearing / auditory processing. When I ordered at the drive through, the girl who took my payment kind of mumbled something at me after I paid and then quickly shut the window and walked away. I couldn’t tell if she said to stay at the first window or to move on to the second one.

A few seconds later, I saw a different worker look my way, laugh then walk away as I was sitting at the first window confused because I simply couldn’t understand what was said to me. Ended up moving to the second window because I didn’t know what else to do since I was just sitting there and no one was by the window.

The workers looked young but that’s no excuse for treating people like that. Do better, there are people in this community that are disabled and struggle with things like this. I won’t be ordering here again, so congrats on losing a customer who has been coming here since 2015.

Atmosphere: 1

Food: 1

Service: 1

I am disabled and struggle with hearing / auditory processing. When I ordered at the drive through, the girl who took my payment kind of mumbled something at me after I paid and then quickly shut the window and walked away. I couldn’t tell if she said to stay at the first window or to move on to the second one.

A few seconds later, I saw a different worker look my way, laugh then walk away as I was sitting at the first window confused because I simply couldn’t understand what was said to me. Ended up moving to the second window because I didn’t know what else to do since I was just sitting there and no one was by the window.

The workers looked young but that’s no excuse for treating people like that. Do better, there are people in this community that are disabled and struggle with things like this. I won’t be ordering here again, so congrats on losing a customer who has been coming here since 2015.

I would give no stars if I could. I go to tropical smoothie 1 time a week and this was by far the worst experience I have had. They messed my order up 3 times and then when they finally got it right it was cold. Here I am eating a nasty cold flatbread that easily could have been made right. My smoothie has no flavor. The guy was nice about all of it and the girl who was making the flatbread was so rude and threw it down on the counter. Never coming to this location again. 0 stars

Atmosphere: 1

Food: 1

Service: 1

Wow they leveled up the salad bowl size - finally a good meal. Thank you!
Service was good. Fast, tasty.

Place is a rip off. They offer one size smoothie. Not small . Medium. Large. Who does that! There's no way my kids can finish that giant smoothie. Every place else offers different sizes!

I stop almost everyday and order the detox island green with pea protein and collagen. (Amazing when done correctly) At least 2 times a week, I receive a plain detox island green without the additions but charged for the protein and collagen. I spend enough money at this place and tired of not getting what I've paid for.

Food: 3

Service: 4

Ordered a pbcup smoothie. Got to the middle of my smoothie and started tasting banana. There were banana pieces in the smoothie. Obviously the blender was not cleaned between making smoothies.

Food: 1

Ordered a green dream bowl and I’m not sure how old it was. The mango was so tangy and gross it almost burned my tongue and the granola was dark and soggy. I couldn’t even eat it, glad I got a smoothie so I didn’t go hungry at lunch.

Food: 2

Service: 5

Smoothies are good. But only giving three stars because they only have one size. And that one size will cost you just under $8. Plus it is super super annoying when the staff put you on the spot and ask you if you want to leave a tip. The customers have enough brain cells that if they wanted to leave a tip, they can make that decision by themselves without being pressured. And it eight bucks for a drink, really doesn't leave a lot of room for a tip. I don't tip the person who gives me my bag of McDonald's, so why are you asking for a tip?

Atmosphere: 4

Food: 4

Service: 4

There’s no size options, so you can’t get a smaller size than the huge 24 oz one. Also, their smoothie menu lacks variety.This particular store is a little messy and run down.